Ms. Sylvia Prince Msc.MBA(HR)
+91-984******* PAN: AZZPP2057J **********@*****.***
CAREER OBJECTIVE
Resourceful HR and project coordinator who consistently meets and exceeds goals in Hiring, Project operations, Client coordination and trainings. Maintains a high level of professionalism, patience that gives me scope to update my knowledge and skills in accordance with the latest trends and be the part of team that dynamically works towards the growth of organization and proving myself a valuable asset to the organization. STRENGTHS
Good interpersonal skills and affirmative leader and enthusiastic team player.
Great interest in Market Research, Business Planning, Project Research, Client Relationship and Team Handling.
Identify on key performance of the employee and encourage the team on deliverables
Strong communication skills with the ability to communicate across the organization at different levels
Ability to produce high-quality work under pressure (time and resources)
Good interpersonal skills to enable networking in a dynamic, geographically disparate organization
Proven experience as an effective change manager with a strong focus on end results and the ability to infuse trust while providing structured plans to stakeholders
Ability to express ideas, influence and communicate effectively with other team members, and other functions across the business. This includes ability to work effectively with remote teams and different cultures
HR: Hands on experience in end to end Recruitment, Salary Negotiation, Offer Acceptance and appraisal with administration skills.
Project Operation Management: Hands on Experience in Project training, Providing Demo, client coordination, Employee targets, testing and research development. PROFESSIONAL EXPERIENCE
Vasa Infotech Services Pvt Ltd as HR and Project Operation Manager, Chennai (Mar 2016-Till Date) Human Resource Management:
Handing Performance appraisal and overall performance
Handling all the HR files: Attendance, late/Permission records, Salary records, Administration filing: stock filing, visitors and client recording
Finalizing service vendors with proper PO and maintaining.
Accounting the Employee TDS, travel bills and office expense to the concerned Auditor
Appraisal: Counselling to the employees with low performance rating.
Handling entire HR process- Recruitment to Exit Interviews R&D Project Training:
Experience with the Microsoft Office, including Microsoft Word, Excel, and PowerPoint
Conceptualize training materials based on data and research
Create training strategies, initiatives, and materials(Communication resource and online resources)
Contact and utilize outside vendors and resources for instructional technology Ms. Sylvia Prince Msc.MBA(HR)
+91-984******* PAN: AZZPP2057J **********@*****.***
Analyze business process information (metrics, analytics) to identify key issues, trends, and potential root causes (training issues, lack of understanding by user community) that point to improvement opportunities
Handling Training and involved in writing user manual for 4 products (Webschool V1.1, V1.2,V1.3,V1.4 Itutor, Asset management, Transport Management)
Handled client training to role based end user on utilizing project. Collaborate with stakeholders to ensure consistent use and application of solutions across functions and teams
Utilize Clients feedback and process performance information to identify potential continuous improvement opportunities
Part of a R &D department responsible for research, planning, and implementing new product protocols into the organization and overseeing the development coordinating with technical team Project Coordination:
Clients (SIET Schools, MVM group of Schools-12 branches)
Supervises software and database system development, implementation and maintenance for 3 major group clients of the company.
Prepared detailed project plans, schedule, budget and work distribution structure
Develop project plans to support solution implementation using relevant tools and databases (e.g., MS Project, SharePoint, MS Word)
Develop and / or provide education to business clients in order to facilitate effective solution implementation
Assess and / or document the outcomes (e.g., risks, benefits, impacts) of business decisions and / or changes (e.g., new client implementations,) on implemented business processes
Effectively manage a team of system engineers to deliver operations support and services that meet or exceed business requirements
Develop understanding of relevant organizations’ operations, products and applications, strategies, processes, and / or business priorities in order to build effective solutions
Report to relevant Clients on benefits, challenges, and progress of solution
Work with department lead/ SMEs to establish appropriate criteria and to directly investigate into problems and potential solutions
Monitor on-going progress of business processes (e.g., collect and review data, shadow end users, review pertinent metrics) to identify potential challenges, risks and / or defects
Communicate with Clients to keep them informed of key performance indicators the risks through informal and formal reporting
Master Brain Academy (UCMAS) as Administrator and Abacus Instructor, UK (Apr2006-Jan 2007) And (June 2014-July 2016)
• Worked as a part time ABACUS instructor in Master Brain Academy-Ilford (UK) in Weekends.
• Handling Verbal and Non-Verbal papers for in 11+ training for Year4 and Year 5 students. Ms. Sylvia Prince Msc.MBA(HR)
+91-984******* PAN: AZZPP2057J **********@*****.***
• In addition to regular in-classroom observations, the Academic Manager is responsible for leading trainings and inductions as well as assisting with lesson planning and a variety of administrative duties.
• Support the institute in Curriculum implementation and ensure quality lessons are being delivered to the students.
• Suggest strategies for improving the efficiency and effectiveness of the implementation academic excellence by identifying issues and developing plans to minimize or eliminate such issue.
• Event Management and conducted grievance meeting. Preparing wishes log for all the students and staffs.
J-Technologies India Pvt ltd as Sr. HR and Admin, (Project Operations: R-APDRP) Jan 2010- April 2014
End to end Recruitment process of conducting interviews and short listing candidates, segregating resumes, screening of the candidate for survey project. Coordinating with HR personnel’s in Coimbatore and Clients for Project references.
Coordinating with Colleges for Direct Campus recruitment and taking part in recruitment in colleges.
Offer Letter: preparation of offer letter depending on the CTC agreed and released to the candidate. Once the candidature agrees his joining, the appointment letter is issued which is duly signed by HRD
Training: Orientation to new employee, Induction and training regarding the company and the department and employee will be accompanied by the team. Given trainings on Stress management, time management and skill based trainings on communications
Salary statement: Preparation of salary, incentives, consolidation of attendance reports and allowance and submitting it to Finance department for the salary.
MIS: Monitoring Attendance and employee Database is updated and conducting performance meeting and Participating internal Correspondence and appraisal meeting. Setting up and maintaining KRA. Bramha Consultancy as Sr. Recruiter, Coimbatore : May 2007 – Dec 2009 (Company closed and Destroyed in Dec2015 flood)
Worked with IT,ITES,Manufacturing and Insurance Clients
Scanning profiles from the available resources like Monster, Timesjob, Naukri
Excellent ability to identify client needs on every requirement with quick response time.
Source qualified candidates via the web, utilizing various job, industry contacts and the internal database.
Sourced high-quality candidates to ensure 100% client satisfaction.
Filled positions (employees and contractors) in different departments, including software, IT Developers, Web Technologists, Database Developers, System Administrators, Business Analysts and Project Managers.
Ms. Sylvia Prince Msc.MBA(HR)
+91-984******* PAN: AZZPP2057J **********@*****.***
Maintaining the database of the client relation with the candidates according to the skill set provided.
Maintained the pay roll of the candidate placed till their probationary period, managing corporate employee payrolls teamed with Corporate HR.
Work profile includes end to end managing payroll processing and salary analysis.. TRAININGS AND WORKSHOP:
Loyola college (2017): Volunteered the HR and ‘May I help-Biodata’ team in job fair which was for specially challenging candidates and supporting them in screening of resumes and arranging suitable profile for the companies.
Yeleptsai Tech Ltd(2016): Provided soft-skill trainings, communication training, Interview trainings to their clients.
Oasys Cybernetics pvt Ltd(2016).: Provided soft-skill trainings related to Time and Team work for their staffs
Zi Technology (India)(2009): provided communication training and spoken English training to their students
Master Brain Academy: Trained students of Seven Kings(UK) in creative writing, Verbal and Non Verbal papers for 11+.Conducted workshops and Mock exams and marked for 11+ exams in UK-Ilford. Proof reader and business consultant for Master Brain Academy-India in venturing new project in India. CERTIFICATIONS:
MSME: Certified on HRD training in MSME in Gunidy.2012
BEC: Participated in Business English Certification provided by Cambridge Assessment department in Chetpet.2016
EDUCATIONAL QUALIFICATION:
MBA (HR & Marketing) from Nightingale University, London (2014-2015) with an aggregate of 72%
M.Sc (computer Science) from Loyola college, Chennai (2003-2005) with an aggregate of 89%
B.Sc (Computer Science) from Anna Adharsh College, Chennai (2000-2003) with an aggregate 69% Portfolio Reference available on request.
I hereby declare that the above information furnished is true, complete to the best of my knowledge. Place: Chennai Ms. Sylvia Prince
Ms. Sylvia Prince Msc.MBA(HR)
+91-984******* PAN: AZZPP2057J **********@*****.***