JOHN PUTKEY adfzag@r.postjobfree.com

713-***-**** Denton, TX

OBJECTIVE: Information Technology Specialist

ABILITIES: Web Development, Programing, Computer Repair, Chemistry LANGUAGES: PHP, MySQL, JavaScript, JQuery, HTML5, CSS, Python, Linux, Android, Mac, and Windows SKILLS: Management, Teambuilding, Communication

Experience

Title: Information Technology Help Desk Level 2

Company: Sally Beauty

Duration: Dec 2019 – May 2020 (6 Months)

Description:

Remote Help desk level 2 for all Sally Beauty locations

• Managed relational databases such as MySQL, Oracle, and SQL Server

• Analyze java stack trace logs and error outputs.

• Remote repair via RDP, SCCM & CMD.

• Develop, implement, and accurately describe systems to improve efficiency

• Communicate with clients in both investigating problems and presenting a cohesive resolution

Skills:

MySQL, Oracle, SQL Server, RDP, SCCM & CMD

Title: IT Specialist (Contract 1mo)

Company: Experis

Duration: August 2019 – August 2019 (Contract)

Description:

Replaced Desktops for the administrative offices of select Marriot hotels.

• Copy user data to local network

• Catalog and associate new computers with intended users

• Setup hardware, OS, and various software unique to each users’ station

• Ensure that the computers are connected to the local network.

• pull over all user data, troubleshoot, and ensure that each user is satisfied Skills:

Windows 7 - 10, Linux Most Distros, Mac OS, Local Network set up, Data Title: Website Designer

Company: Personal Advancement

Duration: August 2018 – April 2019 (1 yr)

Description:

Professional website development for legacy and mobile devices

• Developed a unified CSS sheet

• Developed a unique PHP functions sheet to ensure visual consistency as well as appropriate SEO specifications for metatags

• Wrote concise jQuery & JavaScript for the majority of front-end functionality

• Developed Json Parsers to efficiently translate external website data from URL strings

• Implemented SQL Database for attached Forum

Languages:

PHP, JavaScript, jQuery, CSS, HTML5, MATLAB, and Python Portfolio: https://jrputkey.com

EDUCATION

REFERENCES

Title: Advanced Repair Agent

Company: Geek Squad

Duration: Sept 2014 – Sept 2018 (4 yrs)

Description:

Swiftly and accurately diagnose and repair devices brought into service.

• Communicating service options and scope of work to clients

• Disassembling and repairing a wide range of computers and devices

• Utilizing teamwork to provide better solutions to client issues

• Resolving software and OS malfunctions, including virus removal Title: Sole Proprietor/ Owner / Operator

Company: Mr. Pickle's Inc.

Duration: May 2008 – June 2011 (3 yrs)

Description:

As sole proprietor of the Mr. Pickles on watt avenue, my job encompassed overseeing every aspect of the shop from the ground up.

• Created and compiled profit/loss data sheets consistently

• Created and oversaw advertisement and community outreach

• Negotiated with vendors to minimize fixed cost

• Developed strategies to encourage steady growth

• Mediated all lease agreements and contracts

Title: Manager

Company: Buffalo Wild Wings

Duration: Oct 2011 – Dec 2012 (1.25 yrs)

Description:

The team of supervisors consisted of a GM, an AGM, and two managers including myself. The company designated one supervisor for every one million dollars in annual gross.

• Delegating responsibilities to maximize productivity

• Created, supervised, and finalized quality maintenance reports

• Reconciled cash and credit transactions daily

Chemistry Major Associates in science

University of Houston: 44 hrs Houston Community College: 66 hrs 2016 - 2019 2013 – 2016

RELEVANT COURSE HISTORY:

Computer Science Inorganic Chemistry

Programing for Engineers Organic Chemistry II

Differential Equations Physical Chemistry

Technical Writing Instrumental Methods of Analysis Frank Fagundes Phill Carpenter Ray Whitmer

CEO Mr. Pickles PhD Biochemistry VP ESR Global Inc Former Boss Family friend Family Friend

916-***-**** 281-***-**** 713-***-****

Contact this candidate