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Customer Service Manager

Location:
Rochester Hills, MI
Posted:
September 10, 2020

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Resume:

Juliana Silva

Certified Childcare Associate Certificate

i

Rochester Hills, MI 48307

Child Development [4-5]

Associate Certificate

Empowered Child Care

Consulting, Inc.

&

Pro-Solutions Online

Anticipated Completion:

November 2020

480 Practicum Hours

Troy School District

Preschool

Assist teacher in all aspects

of the day.

Plan, prepare and

implement large and small

group activities for the

students.

Observe and ensure

creative and safe play

during free choice time.

586-***-****

SKILLS

First Aid/CPR Certification

Microsoft Office Course Completion:

Word, Excel, PowerPoint, Outlook

Native Portuguese Ability

WORK EXPERIENCE

Manager/Lead Cashier

Maison Bertin Store, Brazil 2007-2015

Created staff schedule

Achieved customer service tasks and ensured customer

satisfaction

Completed administrative services

Cashier/Administrative Assistance

Inacio Carlos Marchetti Grocery, Brazil, 2004-2005

Completed customer service tasks and ensured customer

satisfaction

Completed administrative services

International Relocation

Relocated to US, took career break to facilitate

adjustment and assist in family transition

Focused on self-study and completed ESL training

courses

Received Troy Continuing Education TRAC Professional

Development Scholarship



Contact this candidate