Manager Customer Service
Resume:
REABETSWE
KOMANE
*************@*****.***
Johannesburg,South Africa
DOB: 06/Dec/1991
Summary
I am a young professional who will not be stopped dead in her tracks. I am solutions driven and have the ability to wear multiple hats at the same time. I have the utmost respect for my workspaces. I work well alone and within a team. Throw me in any situation and I will always put my best foot forward.
Education
University Of South Africa
2016 - 2020 (last semester currently)
Bcom Business Management
Experience
African Chef
2014 - 2019
Event Organiser and Coordinater
Responsibilities Included:
Drawing up personalized artist agreement contracts to ensure that the company requirements as well as the artist’s needs are met on the day of event.
Drawing up a budget for the month, allocate it accordingly towards possible expenses and formulate targets for desired revenue.
Planning line-up for all Thursday entertainment a month and a half in advance. This includes Live Bands and Dj’s Booking artists and communicating the terms of the artist agreement contract in detail.
Sending confirmation to the Marketing department so Promotion of the event can commence in time.
Ensuring that the staff is briefed on what is expected of them on the day of the event, which occurs every Thursday. Staff includes(Kitchen personnel, waitresses and bartenders) Skills
Event Organising and Coordinating
Administrative Skills
Critical Thinking and
Problem Solving
Computer Literacy
Leadership Skills
Time Management
Networking Skills
Planning Skills
Customer Service
Deadline Success
Negotiation Skills
Languages
English, Setswana, Sesotho, Tsonga
I csn decently communicate in
Afrikaans
Interest
Reading, Playing the piano and
travelling
References
Hlulani Hlangwane ( restaurant
Manager at the time of my
employment)
Donald Shigadla (Owner of the
restaurant)
Awards
Employee of the month twice at ACR
Facilitate sound check, ensure that everything is set up (Screens and lighting), ensure that all hired personnel is present and aware of their role in the event.
Manage the time of the line up on the day of the event Oversee and Host the whole event with my Co-host, and most importantly ensuring that customers are satisfied throughout the night.
African Chef
2015 - 2016
Stock Control Manager
Responsibilities included:
Forecasting supply and demand to prevent overstocking and running out-of-stock (OOS)
Submitting purchase details (vendors information, invoices and pricing) to internal databases.
Overseeing deliveries and regularly checking
orders.
Brand Management Retail Sollutions
02/2012 - 01/2013
Field Marketer
Projects
Andvansing Factory
current - undetermined
Market By The Pond
This is my current initiative, with the launch date set at 28th of March 2020, aimed at bringing people together to experience live music, authentic food, while supporting local businesses. E-mail: *************@*****.***
Contact this candidate