Customer Care Administrative Assistant

CV Summary Statement Personal Details

Work Experience and Duties

CUSTOMER CARE REPRESENTATIVE

Easy Dispatch Logistics, Lagos.

Dec. 2019 – Present

RESPONSIBILITIES:

• Serves as a range of contact between the customer and the company.

• Confirms daily business orders from customers

• Resolves issues arising from customer-rider contact or escalate to the appropriate office

• Receives and resolves all customers’ complaints

• Handles company social media pages

ENGLISH, LITERATURE AND RNV TEACHER

Faith International College, Bonny Island, Rivers State. Nov. 2018 – Sept. 2019

RESPONSIBILITIES:

• I taught English Language, Literature and Religion and National Value in the JSS 1-3 classes.

• Set and marked both continuous assessment and exam questions on English Language, Literature and RNV in the Junior Secondary Classes

• Served as the class form teacher for the JSS 1 class, therefore I collated, compiled and issued their results.

• Assisted in conducting morning and afternoon devotions.

• Served as the red house mistress during school sport activities. ADMINISTRATIVE ASSISTANT

Msme Business School, Jabi, Abuja.

January 2011 – Dec. 2012

RESPONSIBILITIES:

• I provided office support to the manager and other professionals.

• Served as the receptionist, welcomed and interacted with visitors.

• Was in charge of answering and directing official phone calls.

• Was in charge of documentations, I organized and stored files.

• Served as a range of contact between the management and external bodies. AJAEGBU GERALDINE EKENEMCHI

EKENEMCHI

No. 43 Afolabi Sole Street, Okota, Lagos, Nigeria. Telephone: 081********

E-mail: ***************@*****.***

B. A. in English and Literary Studies, with work

experience as an administrative assistant, a sales supervisor/cashier and a customer care personel. Has certification in human resource management and

desktop publishing. I am able to leverage leadership and analytical skills, incooperating new skills to improve in every field I find myself for the growth and support of business organizations.

Sex: Female

Marital Status: Single

State of Origin: Imo State

Nationality: Nigerian

Religion: Christianity

• Prepared and delivered emails on behalf of the management. Educational Qualification

English and Literary Studies (Second Class Honours) BA Imo State University, Owerri

2017

Senior School Leaving Certificate

Mbaise Girls’ High School, Onicha

2010

First School Leaving Certificate

Community Primary School, Udo

2005

Professional Certification

Human Resource Management

Deslog Energy Services, Port Harcourt, Rivers State. 2019

Diploma in Desktop Publishing

Ceandy Computer Institute, Lugbe, Abuja FCT.

2012

Personal Qualities and Skills

• Proficient in the use of MS Word, MS Excel, PowerPoint and Corel draw

• Effective organizational and administrative skills

• Resourceful and goal oriented.

• Open to new ideas.

• Dynamic

Academic and Research Contribution

Ajaegbu G. E (2017) Ngugi wa Thiong’o and Festus Iyayi Marxist writers: A study of Petals of blood and Violence.

References

Available on request.

Contact this candidate