Entry Operator Data

SUSAN SPIVEY-COLLINS

**************@*****.***

*** * ***** *******, ******** 60644 • 773-***-****

PROFILE

• A highly capable administrative professional with more than thirty years of experience

in both Accounts Payable and Data Entry; recognized with multiple promotions. Versatile

and adaptable with a wide variety of abilities and strengths applicable to a broad range

of industries. Self-motivated with meticulous attention to detail and a solid work ethic.

• A resourceful leader able to manage complex projects form conception through completion;

consistently deliver timely results without sacrificing quality. Proficient in AS400.

• A diplomatic, articulate communicator with outstanding interpersonal skills; effectively

interface with diverse individuals at all levels and from all socio-economic backgrounds;

establish lasting rapport and cultivate positive working relationships.

PROFESSIONAL EXPERIENCE

Illinois Engineered Products May 2015 to Present

Order & Shipping Dept.

Enter in Orders, Create Shipping List & Bill Of Lading for Shipping, Enter in report on a excel spreadsheet,

Schedule Pick up with Logistics companies, Customer Service, answering phones & filing reports, Invoicing

Orders and reporting to Accounting Dept. Responsible for return items and issuing credit back to customer.

MENASHA MARCH 2013 TO 2015

CUSTOMER SERVICE

Account for bill of lading in shipment of products for inventory on excel spreadsheet and email to

Differece clients the final report on daily basics. Created purchase order numbers for each item

Received and descrption and cost of each item, filing, answering phone, copy of orders and Shipping item out with Fed Ex Express daily.

CVS CAREMARK Aug 2012 to March 2013

SHIPPING DEPT

Verify customer medication and name and address for shipping was correct, also preparing item

for shiupment, required to stand for extended periods of time on a daily basis completed.

Quality control for items for damage products or error in medication before shipping.

PACTIV March 2012 to Aug 2012

PACKING DEPT

Operate high-volume assembly lines which includes thousands of products scanned daily.

Required to stand for extended periods of time on a daily basis. Completed quality control

for items for damage products before shipping. Sorting and packing products for preparation of shipping.

Sony 2011 to Present Bolingbrook, IL

Packing Dept

Operate high-volume assembly lines which includes thousands of products scanned daily.

Required to stand for extended periods of time on a daily basis.

Completed quality control for items for damage products before shipping.

Sorting and packing products for preparation of shipping.

Thrifty Recycling 2010 to 2011 Chicago Heights, IL

Scanned large value of products daily.

Lifted up to 50 pounds; and sorting through over 100 items.

Completed data entry and quality control.

FIBRE CRAFT 2008 to 2009 Niles, IL

Data Entry Assistant

Completed data entry for Marketing department. Reviewed data to ensure accuracy

and resolve discrepancies. Provided extensive assistance with entry of government

contract pricing and departmental filing.

MCMASTER-CARR SUPPLY COMPANY 1997 to 2008 Elmhurst, IL

Entry Specialist (2004 to 2008)

Continued to complete all functions of previous role. Verified posting of appropriate

funds to designated accounts. Utilized Viewer to quickly convey customer requests to

interoffice branches. Credited accounts and coded checks for daily bank deposits.

Accounts Payable Clerk (2001 to 2004)

Completed diverse high-volume invoicing. Processed account credits via check input

and encoding. Issued payments, balanced daily receivable ledger, conducted research

and troubleshooting of issues, interfaced with vendors and cleared any discrepancies.

Conveyed customer requests for product distribution and delivery to warehouse team.

Provided assistance to Department Manager with customer order assignments.

Order Entry Clerk (1997 to 2001)

Entered orders into computerized system. Reviewed information to ensure accuracy.

BANK OF AMERICA 1993 to 1995 Chicago, IL

Data Entry Operator

Entered new lock-box customer accounts into computerized data system and processed

new lock-boxes. Encoded and keyed both invoices and highly confidential account

information into Unisys system.

BRADFORD EXCHANGE -- 1991 to 1993 Chicago, IL

Data Entry Operator

Managed data entry operations (e.g., invoice processing, account credits and order

placement requests). Facilitated operational correspondence and filing. Provided

comprehensive support and assistance to Mail Services as needed.

CHICAGO NORTHWESTERN 1978 to 1990 Chicago, IL

Freight Accountant (1988 to 1990)

Contacted delinquent accounts to collect overdue payments. Conducted quality control

checks to ensure accuracy of customer invoicing; swiftly resolved any internal/external

discrepancies. Thoroughly researched all billing inquiries.

Data Entry Operator (1978 to 1988)

Accurately keyed from a variety of sources (e.g., Payroll, Accounts Payable and Sales

departments). Fielded vendor inquiries via both telephone and written communications;

conveyed account status.

EDUCATION

DEVRY UNIVERSITY -- Chicago, Illinois

• Bachelor of Arts in Healthcare Information (projected) 2018

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