PERSONAL PROFILE

Good communication and interpersonal skills. Ability tofunction in a multi-cultural environment. Highly organized, with a close attention to details and have demonstrated motivational and leadership skills. Able to identify individual costumer’s needs that establishes relationships. Thus fostering confidence and trust. Eagerly accepts new challenges and adapts well to any possible situation. A team player, who consistently displays a positive attitude and professional work ethics.

Date of Birth : December 15, 1981 Birthplace : Manila

Nationality : Filipina Religion : Catholic

Civil Status : Single

AREAS OF EXPERTISE:

Computer literate (Microsoft Applications)

Telephone Operator / Receptionist / Reservation

Customer Service

Over the Counter Sales

Stocks /Showroom Management

Sales Coordination

EXPERIENCES:

June 2018 – July 2019

Designer Administrative Assistant

Elegance Integrated Interior Design

Azaiba, Muscat Oman

Assist in the creation of preliminary plans and design concept

Help in analyzing design objectives following clients’ needs.

Maintain knowledge of space planning, floor finishing plans, and elevations.

Assist in handling communication with clients through telephones, emails and official letters.

July 2015 – July 2018

Secretary

Commodore Contracting Co. LLC

P.O. Box 116421 - Dubai - U.A.E.

Tel#: +971-*-*******

Fax#: +971-*-*******

www.commodore-contracting.com

Project: 550 Villas for Rochester, Pelham & Trinity Cluster – AKOYA by Damac

Create and updates Reportsvia Excel spreadsheets.

Accurately creates and tracks Time & Material documents used for subcontractors to bill for work performed in addition to original contract.

Compose correspondences and requests for quotes to subcontractors using Microsoft Mail Merge.

Process payrolls for laborers.

Accurately maintains Master Time Sheets for salaried personnel.

Process change orders, quote requests, directives.

Serves as a professional and knowledgeable first point of contact; manage phone calls and visitors.

Oct 2012 to Jan 2015

Executive Secretary / Guest Relation Executive

Grand Excelsior Hotel

Al Barsha, Dubai, U.A.E.

Prepares correspondence reports, and materials for internal and external stakeholder as required by GM.

Composes letters and memoranda in response to inquiries and as directed by GM.

Setup accommodation and entertainment arrangements for company visitors.

Maintains General Manager’s calendar.

Prepare and maintain General Manager’s expense report

Setup and coordinate meetings and conferences as required.

Creates, transcribes, and distribute meeting agendas and minutes.

Answer telephones and handles in an appropriate manner. Receives and screens incoming calls and visitors, determines which priority matters are.

Meet and greet clients, visitors, and guests.

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and archiving.

Handles guest complaints and concerns in an efficient and timely manner.

Overseeing VIP guests, upon arrival to departures.

Coordinates and multi-tasks job duties in a busy environment.

Providing excellent customer service as per hotel standards.

August 2006 – October 2008

Executive Secretary

Paradise Hotel

Dakila, Malolos City, Bulacan, Philippines

Control of Office areas, Guest, Clients & staff.

In charge of incoming communication from Client and Suppliers.

Gives administrative support to Director & Manager.

Maintains confidentiality & other special task.

Monitor visitor’s access and issue passes when required.

Welcome on-site visitors, determines nature of business and assist visitors to appropriate personnel.

EDUCATIONAL BACKGROUND:

VOCATIONAL COURSE Oct 2014Parker Training

Crown Plaza Office tower Sheikh Zayed Dubai, UAE

COMPUTER SCIENCE 2010–2012ST.PETER COLLEGE SCHOOL (UNDERGRADUATE)

Tayuman Manila Philippines

SECONDARY 1993 – 1997 Caloocan High School

Caloocan Philippines

ELEMENTARY 1987 – 1993 Caloocan Elementary School Unit 2

Caloocan, Philippines

LANGUAGES:Can read, write, and speak English (Fluent), Korean, Spanish and Tagalog (Mother Tongue)

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