Executive Assistant Front Office
Resume:
Dolly Pricilla
Executive - Secretary/Senior Executive-Administration
*****************@*****.***
Bangalore
India
An Executive with 16 years’ of work experience with proven management experience as Personal Secretary/Executive Assistant/Senior Executive - Administration, and Customer Service.
EXPERTISE
PROFESSIONAL EXPERIENCE
Senior Executive – Administration /Travel Desk
Karle Infra Pvt Ltd.,
Reporting to: AGM - Administration
03rd October 2016 till date
Assistance for AGM by implementing administrative systems, procedures, and policies, and monitoring administrative works.
Preparation of Weekly Critical payment report.
Follow-up of payments for Vendors.
Preparation of Monthly Admin Dept., Budget
Preparation of Payment Certificates, Indents, Purchase orders and Work orders
Travel Desk Management: Flight Ticket Bookings for Team members and guests with coordination with the Travel Agent. Arrangements of Hotel Accommodation (Pan India or International) by proper cost optimization.
Preparation of Travel Summary Quarterly with the budget proposed for each projects
Co-ordination for Cab Arrangements for guests and employees.
Follow-up of Petrol claims of the company cars and drivers.
Events Management: Sourcing of Venues for Events and finalization upon the approvals. Cost Negotiation. Sourcing of Caterers and Event Management.
Planning of events to be conducted for the entire year for employees and families
Organizing Sports activities for employees
Preparation of Event Summary Quarterly with the budget proposed for each event
ACHIEVEMENTS
Got an opportunity to work in the present company to assist attorneys and Vice president of the Legal Department in various secretarial activities and transcribing Legal Voice files for a period of One Year
RECOGNITION:
AWARDED THE “STAR PERFORMER AWARD” JULY 2018 in the Organization for outstanding performance in the Administrative Department.
Secretary – Pedagogy and Manager – Front Office
Alliance Francaise de Bangalore – An Indo French Organization
Reported to: Director and Course Director
8th September 2007 to February 2016 (9 yrs)
Secretarial Assistance to Course Director & Coordinator & Handling Responsibilities for the smooth flow of Front Desk Operations
Provide information / answer queries on telephone, in person and send mail to our students, partners or patrons or guide them to the respective departments
DELF/DALF Registrations, entering excel sheets and sending it to the course coordinator weekly, sending of convocation letters, seating arrangements of class rooms during exams. Sending e-mails to the candidates about the results or availability of certificates of the DELF exams and handing over to the candidates or the authorized representatives
Display of Lists, helping candidates to locate the rooms on the day of the exams
Management of distribution of flyers as a part of marketing the course according to the calendar given by Course Director
Tele-calling for course cancellation/postponement
Registration / Enrolment of students
Documentation and filing of records/ Maintain database of students, customers and contacts of AFB
Registration of Assessment tests & fixing appointments on respective dates
Responsible for Travel desk management.
Hotel bookings
Management and re-direction of inbound and outbound mail/post
Placing Advertisements in the newspapers.
Purchase and management of office stationery and standard supplies
Sending Raised Invoice to the corporate companies with the covering letters
Sending of parcels (Books & documents) to outstations with declaration letters
Preparing of Payment receipts/vouchers when required.
Collection of fees
Preparing Certificates/Attestations for the students
Ensure sufficiency of Text Books Stock at the reception and maintenance of physical stock of text books
Maintain the Attendance Record and leave records of the employees
Assisting the Director for committee meetings and organizing AGM’s
Educational Qualification:
Pre-University (PCMB) - Maharani’s Science College
Diploma In Secretarial Practice - Davar’s College (Shorthand not completed)
Courses/Training
Leadership Development Training by Ashwatha Narayan.
Customer Service and Communication skill training program
Computer Skills:
Applications : MS-Office, Tally, Microsoft Outlook
Typing : Junior and Senior Typing.
Interests:
Reading Books & Listening to Music
Languages Known:
English, Tamil, Kannada, & Hindi
Dolly Pricilla
Organized
Verbal & Written Communication
Teamwork
Time Management
Negotiation
Computer Proficiency
Multi-tasking
Energetic
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