Virtual Administrator

Palesa Milk

***b Sebele Street Meadowlands East Zone 2, Meadowlands East, GP 1852 • 078-***-**** • ********@*****.***

Professional Summary

Professional, detail-oriented Project Administrator motivated to drive projects from start to finish as part of dynamic team.

Skills

Leadership skills

Organisational skills

Diligence

Interpersonal skills

Project Management skills

Computer Skills

Willingness to Learn

Administrative support

Attention to detail

Business Communications, Team Work

Communication skills, Telephone Etiquette

Interpersonal skills

Excellent customer service, Arranging travel

Negotiation

Fashion

Marketing

Microsoft Office

Processes

Proposals

Purchase requisitions

Quality

Relationship Management

Team leadership

Effective at multi-tasking

Self-motivated

Fast learner

Strong initiative

Ability to plan projects

Project implementation

Work History

Programme Administrator, 01/08/2019 to Present

Columba Leadership Trust – Savoy Estate, GP

My role as a Programme Administrator is to provide administrative support to the Programme Team based at the Central Office.

Ensure de-briefing sessions are scheduled

Lead de-briefing sessions

Transcribe de-briefing recordings taken during de-briefing sessions

Support Academy Manager to ensure all issues emerging from Academies are addressed

Keep minutes of all Programme Team sessions. Follow-up on what is agreed at these sessions

Co-ordinate reports for programmatic insights

Write up training reports and follow-up on actions emerging from training

Train Provincial Admin and Logistics against training plan and framework

Responsible for stock control and ordering

Induct Provincial Admin and Logistics (role specific induction)

Provide training and support to Provincial Admin and Logistics

Audit Provincial Admin and Logistics to ensure compliance

Admin support: Credit Card Recons, Flight Bookings and all related admin functions for the Programme Team Managers

Edit manuals, presentations and programme material before going to Graphic Designer

Support staff breakaway and logistics

Organise logistics for trainings

Project Administrator (Temp), 01/2019 to 31 July 2019

Cyril Ramaphosa Foundation – Sandton, GP

Main Purpose of my role: To provide administrative support of the Cyril Ramaphosa Education Trust and Experiential Workplace programme.

Recruitment and Selection.

Receive, screen and shortlist bursary applications.

Requesting supporting documents from shortlisted candidates.

Assessing the student's needs to determine the support required.

Coordinate applicant selection interviews.

Organise and participate in applicants' selection interviews.

Communicate outcome of applications to applicants Bursary Administration.

Preparing bursary contracts and induction letters for students to sign.

Creating and maintaining individual files for bursary holders.

Ensuring that all student files contain updated and latest results, ID copies, personal details, contracts and next of kin details.

Follow up on any outstanding documents from students' files.

Drafting and updating induction programmes for new students.

Making sure that all students sign indemnity forms before any CRET related travelling and activities.

Serving as a first point of contact for student's general queries.

Assessing and attending to students needs to ensure their wellbeing.

Requesting results and updating the database accordingly.

Monitor students' progress by Analysing academic results.

Attending to queries on the bursary programme.

Events Assist with organisation and hosting of various CRET by:

Conducting site visits for possible venues and booking the approved venue.

Sourcing and recommending service providers for the CRET Awards event - Master of Ceremony, Photographer, caterers, DJ, motivational speaker.

Providing administrative support relating to events.

General.

Arranging travel bookings for students and alumni where required.

Managing the student life cycle from registration to graduation ensuring that the students' needs are met.

Making accommodation bookings for students to stay during vacation programmes.

Ensuring that all students have all the relevant letters - bursary confirmation letter, books letter, accommodation letter.

Perform any other duty as may be required from time to time.

Service Administrator, 04/2018 to 12/2018

Jasco Electronics Holdings Limited – Midrand, GP

Sales Operations Department

Main purpose of the role: Provide high quality, efficient and effective administrative support for the operational and sales teams.

Support technical staff by scheduling onsite work with the customers.

Provide labor proposals (Using NetSuite).

Book appointments as required, national and international flights.

Provide input as requested by management for annual budgetary processes.

Coordinate service requests and /or tasks to be undertaken by external vendors.

Obtain support price quotes and route to appropriate management level for approval.

Coordinate vendor service requests.

Obtain vendor statements of work.

Prepare purchase requisitions with accompanying justification.

Monitor supplier payment status prior to month end billing; avoid service disruption.

Seek to identify cost effective purchasing alternatives (quotations).

CSI Consultant Intern, 09/05/2016 to 30/11/2017

Corporate Social Investment, Investec Bank

Assisting CSI consultants with various Corporate Social Investment initiatives.

Project management and implementation.

Administration work including Microsoft Office.

Giving back to the community through various initiatives CSI manages.

Working with marketing to put together events related to our CSI focus areas.

Assisting with online queries related to CSI initiatives and projects.

Caretaking a project called Promaths Alumni Chapters.

Paying attention to detail.

Relationship Management with both internal and external stakeholders.

Management, distribution and reporting of goods that have been donated into the Cradle Project.

Inventory control received for the Cradle Project.

Manage donations in and out, thank you letters and tax certificates.

Expectation Management.

Reporting the status of portfolios to CSI Consultants.

Reconciling requested petty cash for specific projects

Education

Bachelor of Arts: Business Administration, 2015

Maharishi University of Management - Fairfield, IA

Accomplishments

Exchange Volunteer Participant, Volunteer Center (Cape Town) & Canada World Youth, 22 August 2010 - 18 February 2011.

Volunteer placement at Gibson's Wildlife Rehab Centre (Canada) and Cape Nature (Cape Town).

Implementing community projects with a team of 17 volunteers.

Additional Information

2017: Volunteered to Assist Adopt-A-School with their event, Back to School Party

2015: A receptionist at Maharishi Institute as part of work study

2014 - 2015: Mentor for JASA & Investec Junior Innovators Competition Programme

2014: Marketing Course Certificate provided by Primedia Unlimited

2013 - 2014: Tutor at the Maharishi Institute as part of work study

2012 - 2013 : Founded the ‘Reader's Club Project' – A learn to read project in my community focused on showing youth how to both improve and embrace reading

2010-2011: Selected Participant at the Volunteer Center, Youth Exchange Program (six months exchange between Canada and South Africa)

2010: Service Leader at City Year South Africa

2006-2009: Life Contender at Life College

2009: Best Economics & Business Studies Learner, Distinction in Life Orientation, Life Skills Mentorship Program Alumni

2008: Best Learner Award- Grade 11

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