Prajakta Pandey
******.******@*****.***
Contact no: 050*******
CAREER OBJECTIVE
Hard working cake artist with a focus on teamwork, an eye for quality and strong attention to detail. Driven to achieve the best results for customers. SUMMARY OF SKILLS
• Excellent skills in cake decoration
• Ability to perform physical requirements of position and maintain high level of productivity
• Ability to effectively communicate quality preferences of customers.
• Preparing and decorating cakes as ordered and for the display case.
• Complete knowledge of using cake decoration icings and toppings in order to engender appealing designs.
• Hands-on experience in employing a variety of modern techniques to decorate cakes.
• Baking, decorating, and packaging cakes
• Providing high-quality customer service in accordance with the company's customer service standards and policies and procedures.
ORGANIZATIONAL EXPERIENCE
**PROJECTS AND WORK DONE WILL BE FURNISHED ON REQUEST. Freelance cake artist from 2018 -present
Responsibilities/duties
• Experience in making all kind of decorations like icing, fine art work piping, fondant etc
• Experience in creating various types of cakes.
• Experience managing food costs.
• Committed to delivering a high level of customer service.
• Ability to work under pressure.
Name of Organization: Sophos
Designation: Senior Executive Sales Coordinator
Duration: July 2016 to September 2017
Responsibilities/Duties:
• Support the success of the global Authorised Training Centre (ATC) program by responding to daily queries, helping to schedule classes and coordinating the shipment of materials to new ATCs.
• Respond to day to day customer training queries both internally and external within defined SLAs.
• Coordinate with colleagues outside of the training team to schedule live webinar sessions
(SophSkills) at different times to accommodate time zones.
• Send out invitations using Outlook and create scheduled classes using online webinar tool
• Support colleagues with classroom training sessions within each region by helping to schedule room bookings via Outlook, sending invitations to events and monitoring attendance.
Name of Organization: Innovsource Pvt Ltd
Designation: Senior Executive Sales Coordinator
Duration: March 2015 to June 2016
• Reporting to Vice President Business Development
• Supervising & assisting the BD team across India, focusing mostly on quotations and the distribution of any sales documentation.
• Preparing weekly report, monthly report and other reports and submitting to the management.
• Preparing quotation for Security and Facility for Pan India as per the latest notification.
• Receive as well as communicate business information to the team.
• Completing the administrative needs of the BD’s.
• Coordination with compliance team for any changes with notifications on wages. Name of Organization: People Group – SELECT SHAADI shaadi.com Designation: Select Service Advisor
Duration: Nov 2013 to Feb 2015
Work Profile:-
• Training : Train new appointees in the department and guiding them in every situation.
• Client Servicing: Suggesting matrimonial bio-data for clients, speaking to the Prospects on their behalf and arranging meetings.
• Researching new alternative methods to increase efficiency, with regards to customer satisfaction.
• Planning and controlling change, with regards to employee satisfaction. ACHIEVEMENTS
ORGANIZATIONAL EXPERIENCE
• Won the best new hire award in the year Jan 2014
• Have a record of maintaining the best service score throughout the tenure period. Name of Organization: - Linkway Solutions Private Limited Designation: - Business Development Executive
Duration:- Jan 2012 to Oct 2013
Work Profile:-
My key responsibilities are as follows:
• Responsible to identify prospects – Through, referrals, cold calls, industry events amongst others
• Prepare and deliver presentation for new business
• Provide accurate, complete and comprehensive responses to bid and sales leads.
• Preparing estimates and quotations for prospects.
• Assist in client acquisition - Drive deals to closure
• Identify new industries/ verticals to grow the business
• Effectively communicate with clients to gain commitment to purchase
• Undertake any reasonable duties as specified by Managing Director EDUCATION
Post graduation in Operations Management from ICFAI 2014 Bsc Hospitality and Tourism management from Champlain college 2011 COURSE
Fondbites School of Sugar Arts
HOTEL MANAGEMENT INTERNSHIP
Organization: Tajlands End, Mumbai
Duration: Nov 2008-Jan 2009
Worked in the department of Food & Beverages services, House keeping, Food production & front office..
COMPUTER PROFICIENCY
• Knowledge of Internet
• Ms Office
PUBLICATIONS
Best in Batch Fondbites cake magazine March 2020
Recipes
Fondbites cake magazine March and Aug issue 2020
HOBBIES
• Food Photography
• Baking
PERSONAL PROFILE
Date of Birth : 17th August 1988
Nationality : Indian
Permanent Address : 615, Building 8,Street1 Discovery Gardens, Dubai Visa Status : Spouse Visa
Languages : English, Hindi and Marathi.
I hereby solemnly declare that all the information furnished above is true to the best of my knowledge and belief.
Thanks and regards
Prajakta Pandey