Medical Assistant Service Representative

ABDULAI IBRAHIM

BRONX, NY ***** 929-***-**** ********@*****.***

OBJECTIVE

Seeking to secure a Medical Assistant position, where hand work and dedication will be highly valued

SKILLS AND QUALIFICATIONS

Clinical Laboratory Skills including Specimen collection

Report preparation

Medical Office Administration, Clinical Office Procedures, Medical Terminology, Medical Emergencies

Finger Puncture, Phlebotomy, Urinalysis, Hematology Testing

Ability to provide first aid procedure for common injuries

Bilingual English/Hausa/Twi/Ga

EDUCATION

OCTOBER 2016 – FEBRUARY 2020

ASA College, New York, NY

Associate of Occupational Studies Degree in Medical Assisting

EXPERIENCE

OCTOBER 2019-FEBUARY 2020

New York Comprehensive Cardiology, Brooklyn, NY

Medical Assistant (Intern Trainee

Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history. Measured and recorded vital signs.

Completed clinical procedures such as Phlebotomy, EKG, Finger Puncture, Urinalysis and gathered patient’s data for interpretation by physician.

Explained procedures to patients to reduce anxieties and increase patient cooperation.

FEBRUARY 2019-CURRENT

Customer Service Representative Target New York, NY

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Computed total costs and profit requirements for customer sales to provide accurate pricing.

FEBRUARY 2014-JULY 2016

Pharmacy Assistant Rite Aid Bronx, NY

Received incoming supplies and stocked in correct locations.

Supported pharmacists with day-to-day activities and pharmacy office management functions.

ACCOMPLISHMENTS

Supervised team of 20 staff members.

Received the "Employee of the Month" award after 3 weeks of employment.

CERTIFICATIONS

CMAC, CPR and HIPAA Certified

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