VIMAL.S PH #: 973-***-**** / 855-***-****
***********@*****.***
#** *** ***** ***** ******* behind mantri splender appartment gedlahalli bangalore kalyan nagar post 560043
Objectives To work in a dynamic, challenging and multi cultural environment, which espires to learn more and step forth with Innovative Ideas in Establishing my Carrier in an Esteemed Organization.
Current Job Profile
Company Name : LENSKART ( Nov 2018 - June - 2020 )
Designation : STORE MANAGER
Experience:
Worked at (Reliance) as SR. CCA (Jan-2010 - Aug - 2012) Bangalore
Worked at (Zodiac) as Store in charge ( Aug -2012 - Dec - 2014 )Bangalore
Worked at (ABFRL) PEOPLE Brand as Department In charge ( Jan - 2015 - Dec - 2015 )
Promoted as ASM ( Jan-2016 - Jul 2017 ) At (ABFRL)PEOPLE Brand
Worked as SM at (MD Retail ) SOCH( Jul-2017 - Nov - 2018 ) Bangalore
As a Store Manager:-
Understanding best practice in order to ensure operational efficiency.
Full accountability for all aspects of SOP compliance.
Capable of imparting to CCAs the meaning of SOP and importance of execution
Ensuring all files, registers and records are updated as per the frequency required.
Ensuring all soft copy records are maintained as per protocol
Providing on-the-spot feedback to CSAs to ensure consistent compliance.
Providing all data and records of compliance to are manager, Regional manager and to corporate office
Maintaining FACILITIE MANAGEMENT
Store opening
Store readying
Utility check
Store closing
Emergency Management
Maintaining CUSTOMER MANAGEMENT.
Customer Entry and Buying
Cashiering
Alterations
Exchanges and Refunds
Gift Wrapping
Customer Feedback and Grievance Reparation
Maintaining SALES MANAGEMENT
Target Monitoring
Morning meeting
Productivity report
Sales and service standards
Maintaining EMPLOYEE MANAGEMENT
Staff scheduling
Staff entry/exit/purchases
Grooming Standards
Employee Grievances
Maintaining STOCK MANAGEMENT.
Merchandise Write-off-damaged and defectives
Customer holds
Stock Audits
Maintaining STATUTORY COMPLIANCE
Registers
Legal Notices-Incoming and Statutory Displays
Other compliances
Monitored inventory turnover to reduce stock cover
Developed People Skills with a keen ability to work closely with and ensure Customer Satisfaction.
Contributed towards and built a team environment while bringing a positive, encouraging influence on other Colleagues
Successfully Implemented Stock Take Activities at the Store Level.
Analyzed sales trends to determine and project the new Trend Cycles for sales.
Monitored sales at Merchandize Category level
Used Innovative Ways to Break Bigger Targets into chunks to enable the team as easy achievable targets.
Used Techniques to Improve the average bill value and average per piece per bill to help the business grow to newer heights
Implemented Creative Activities to Increase the Bill Value at the Store Level
Analyzed Department Performance by Comparing Sales Data
Worked daily on Operational Parameters to Improve the Business Trends.
Education
Qualification : SSLC
2nd PUC
BBM
Professional Skills : All aspects of General Management
Excellent Communication Skills
Training & Motivation of Personnel
All Administrative & basic general procedure.
Strength : P.M.A Positive Mental Attitude
Sincere Committed Dedication &Honest
Effective Convincing & Rational
Strong Believer in Perfection
Working with sense of Urgency paying close attention to details.
Interests & Activities : Listening Music, playing Cricket, Carom, Chess & swimming
Languages known : English, Hindi, Kannada, Tamil, & Telugu,
Father Name : Shankar
Martial Status : Single
Nationality : Indian
Date of Birth : 12-06-1991
Hereby,
I Consider Myself to be a Strong Participation in Team Venture & Posses Excellent Sales & Customer Service Skills. I Enjoy working as a part of the team, but I also work easily on my own initiative and able to communicate at all levels and capable of maintaining high levels of confidential matters when necessary. I can quickly adapt to the work ethics of a company. I regard myself as being confident as I have experience & can achieve end results.
Thanking you,
Yours Faithfully
Vimal Shankar