Mohammad Bin Zayed City
Abu Dhabi, UAE
adfyv6@r.postjobfree.com
HAROLD DANGCA RAMOS
PERSONAL INFORMATION
Date of Birth : August 1, 1991
Age : 29
Birthplace : Calumpit, Bulacan, Philippines
Gender : Male
Height : 5’5”
Weight : 60 kg
Civil Status : Single
Religion : Roman Catholic
Citizenship : Filipino
Passport No. : P4996506B
Emirates ID No : 784-1991-0976858-2
Objective
"A motivated administrative
professional seeking a position in
a challenging environment. Over
4 years’ experience in successfully
providing administrative support
to the operational department.
Proficient in a range of computer
applications. Well-developed
communication and customer
service skills. Proven ability to
efficiently plan and manage
multiple assignments to meet
tight deadlines. A proactive
problem-solver who gets the job
done."
Skills
Understand and communicate in
English
Computer literate
Knowledge in Microsoft Office
applications.
Basic Knowledge in CRM
Basic Knowledge in CAFM System
PROFESSIONAL EXPERIENCE
January 2019 – July 2020
FARNEK SERVICES LLC
Mazyad Mall, Tower 2, 10th Floor, Unit 1003
Mohammad Bin Zayed City, Abu Dhabi, UAE
Senior Division Administrator - Security
Assist the Security Manager on daily operations.
Handles email and telephone correspondence from clients, suppliers and operations team.
Prepare quotations and proposal as per the company standards.
Assists the Business Development Executive in reviewing the RFP, preparing the required documents, and preparation of proposal for tenders related to Security Department / Service.
Assists the Procurement Officer in coordinating with suppliers for any materials/equipment required for operation.
Prepare and submit attendance / payroll for Security Division.
Arrange the necessary documents of Security guards and apply for National Security Institute (NSI) Training.
Ensure availability of operation supplies related to Security Division such us NSI Training coupons and NSI Notebooks. July 2016 – November 2018
FARNEK SERVICES LLC
Mazyad Mall, Tower 2, 10th Floor, Unit 1003
Mohammad Bin Zayed City, Abu Dhabi, UAE
Senior Division Administrator – Musanada Operation
Handles & prepare quotation, invoices, contracts and proposal as per the client’s preferences and company’s standards.
Assists the Business Development Executive in reviewing the RFP, preparing the required documents, and preparation of proposal for tenders related to Security Department / Service.
Communicate with clients regarding projects, quotations, and invoices.
Update files, contracts and proposals.
Coordinate with subcontractors for any required jobs.
Contact suppliers whenever required.
Collecting required documents and sending the same to Musanada for approval to add in master list.
Assists the Procurement Officer in coordinating with suppliers for any materials/equipment required for operation.
Prepare and submit monthly reports for each client (end-user).
Take over the basic tasks during the absence of CAFM Administrator such as exporting daily task reports, uploading, material request for approval, sending notifications to site in- charges for each and every tasks received daily on order to meet the deadline.
July, 2015 – July 2016
ZAATAR W ZEIT, CRAVIA INC. LLC
Media City, Dubai, UAE
Food Attendant
Provide high quality food/customer service.
Approach the guests in a timely and professional manner.
Take orders as per the customer preferences. Performs suggestive selling at all times.
Serve the food in a timely manner and as per the company’s standards.
Accept payment from the guest as per the company’s standards.
April, 2014- July, 2015
EASTWOODS INTERNATIONAL INSTITUTE OF SCIENCE &
TECHNOLOGY
E&A Building, San Vicente, Apalit, Pampanga - Philippines Creative Marketing Director
Handles inquiries regarding school programs and services.
Conducts Career Orientation Seminars for graduating high school students.
Creates advertisement/ marketing programs for the institution. November 13, 2012- March 31, 2014
TELEPERFORMANCE
EDSA cor. United Ave, Mandaluyong City - Philippines Customer Service Representative
Telstra Operations/Wireline, Australia
As a Customer Service Representative with Telstra Wireline – Australia, we handle customer complaints and queries about their telephone line service.
We assist the customers in executing troubleshooting and provide real time resolution with their enquiries. June 13, 2011- October 25, 2012
EASTWOODS INTERNATIONAL INSTITUTE OF SCIENCE &
TECHNOLOGY
E&A Building, San Vicente, Apalit, Pampanga - Philippines Instructor - Hospitality Management Department
As an instructor, I used to teach different TESDA qualifications under Hospitality Industry.
I handled Commercial Cooking NC II classes wherein is trained the students with basic food preparation, food safety and sanitation, cooking methods, mis-en-place, kitchen layout, basic knowledge with International Cuisine.
With Food and Beverage NC II classes, I used to teach the fundamental of food/restaurant services. I familiarized students with different components and essential tools in restaurant service, the different times of services that are usually use in the industry, different wares and their specific uses. I trained them as well in executing proper and high level of food service procedures.
With Bread & Pastry Production NC II classes, I used to familiarize student with the basic components of bread making, basic ingredients used and its essentiality in baking process, different methods used in baking, food safety and sanitation, mis-en-place. I used to familiarize them in different times of bread available not just locally but also internationally claimed. I train them in executing the procedure in baking as it is very vital in having a good quality baked products.
After all the training we are sending them all for assessments for the said qualification.
SCHOLASTIC BACKGROUND
2007 – 2011 Tertiary
Centro Escolar University – Malolos
Bachelor of Science in Hotel and Restaurant Management 44 Km Bo. Longos, Malolos City, Bulacan - Philippines 2004 – 2007 Secondary
Caniogan High School
Valedictorian
Bo. Caniogan, Calumpit, Bulacan - Philippines
REFERENCES:
Mr. Abdelwahab Gamal
Operations Manager – Security
Farnek Services LLC
Mr. Elfatih Ali
Senior FM Manager
Farnek Services LLC
Mr. Jude Linga
Senior FM Manager
Farnek Services LLC
2007 – 2011 Elementary
Pungo Elementary School
Bo. Pungo, Calumpit, Bulacan - Philippines
Character references upon your request.
I hereby certified that all above information are true and correct to the best of my knowledge and belief.
HAROLD D. RAMOS