ABDELHAMEED A. YOUSIF
CONTACT INFORMATION
San Carlos City, Pangasinan, PH 2420
******.******@*****.***
SUMMARY:
Quality driven pharmacy technician with 3+ years of experience combining exceptional customer service and attention to detail to dispense prescriptions quickly and accurately and 2+ years of a data entry experience. Key strengths include connecting with customers on a personal level and promoting the values, and mission of the company. A punctual, honest, and encouraging team member who puts the customer first. SKILLS:
• Able to read, write, and speak
English.
• Time management.
• Learn Quickly.
• Adhere to guidelines.
• Excellent communication.
• Self-motivated and able to work
independently.
• Dedicated to excellence and
quality.
• Strong interpersonal and people
skills.
• Experienced in Computer skills.
• A positive attitude when working
under the pressure.
WORK EXPERIENCE:
Job One:
DR. TAREK EL TOHAMY PHARMACY, Al Qalyubia Governorate., EG Pharmacy Technician
June, 2011 to September, 2014
SUMMARY:
I worked Pharmacy Technician While I do not hold a formal degree at that time, I do have my high school diploma and received on the job training at my first place of employment. My experience includes 3+ years in the marketing and sales and industry where I have learned a great deal about working in a pharmacy setting. This includes providing effectual customer service as well as receiving inventory, checking delivery for correctness to ensure they are accurate in regards to invoices. I also managed and maintained inventory through breaking out inventory into stocking sections so all pharmaceuticals and product were well stocked.
1) Duties & Responsibilities:
• Supports pharmacological services by stocking, assembling, and distributing medications.
• Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.
• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.
• Maintains records by recording and filing physicians’ orders and prescriptions.
• Generates revenues by calculating, recording, and issuing charges.
• Ensures medication availability by delivering medications to patients and departments.
• Prepares reports by collecting and summarizing information.
• Contributes to team effort by accomplishing related results as needed. 2) Activities:
• Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Performing for or Working directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Establishing and Maintaining Interpersonal Relationships -Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
3) Skills Competence:
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Service Orientation - Actively looking for ways to help people.
• Instructing - Teaching others how to do something.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Time Management - Managing one's own time and the time of others.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Attention To Detail Skills - Great attention to detail is necessary while dispensing prescription medication. I follow up the pharmacist’s orders when measuring, mixing, dosing and dispensing the appropriate amounts.
• Effective Communication Skills - I being a compassionate and empathetic listener it’s a part of communicating effectively. Diplomacy and tact are important skills to acquire when working as a healthcare team member.
• Outstanding Customer Service Skills - When I’m working with customers and patients, it is important to be respectful. Depending on the setting, pharmacy technicians are often required to interact with people with a variety of backgrounds. Customers and patients will often have questions about their prescribed medications or may need help in finding a particular product within the pharmacy.
• Organization Skills - I’m working to Organizational skills are a must to keep a pharmacy operating efficiently and smoothly. An organized pharmacy helps ensure that medication orders are filled accurately and in a timely matter and dispensed to the right patients.
• Computer Skills - I have experienced in Computer and the ability to learn. Computers are used as a system to contribute to safe and effective patient care within a pharmacy setting.
• Time Management Skills - when working in a busy pharmacy setting, it is important that you make optimal use of the time available to you on your job.
• Inventory Management - I was required to know the proper storage and handling of all medications and drug supplies within the pharmacy. 4) Abilities:
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Near Vision - The ability to see details at close range
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
Job Two:
OHUD TRADE COMPANY, Cairo, EG
Data Entry
March, 2008 to February, 2010
SUMMARY:
Data Entry Clerk with 2+ years of experience, inputting figures into client databases at a quick pace, and maintaining the confidentiality of sensitive material. 1) Duties & Responsibilities:
• Type correspondence, reports, text and other written material from rough drafts.
• Check source documents for accuracy, verifying when necessary.
• Compiled, prioritized, and sorted, and processed customer orders into local database.
• Adjusted settings for format, page layout, line spacing, and other style requirements.
• Transmitted work electronically to other locations upon request.
• Researched further information for incomplete documents.
• Maintained a hard copy backup of all sensitive information.
• Performed other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
• Proficient in Microsoft Word, Excel, Outlook, and Access.
• Tech savvy with the ability to quickly learn new software and hardware attributes
• Professionally personality suitable for direct customer relations 2) Skills Competence:
• Proficient typing and transcription
• Computer and technical skills
(including software knowledge)
• Organizational and time management
abilities
• Administrative skills
• Communication (written and verbal)
• Customer Service
• Accuracy and attention to detail
• Multi-tasking
• Confidentiality
• Ability to work independently and as
part of a team
• Phone skills and etiquette
• Report generation
• Computer skills
EDUCATION
COLLEGE :
Lyceum Northwestern University in PH
Bachelor of Science in Pharmacy
November, 2014 to August, 2020
SUMMARY:
I graduated from Lyceum Northwestern University of Philippines as a bachelor of science in pharmacy on August 11, 2020
Certificate:
• Intelligent Center, Cairo, EG
• Microsoft Certified Systems Engineer (MCSE)
• September, 2008 to January, 2009
• AUC School of Continuing Education, Cairo, EG
• WINDOWS SERVER 2008 ADMINISTRATION PROGRAM (MCITP)
• November, 2011 to April, 2012
Trainee:
• Farmacia Haque, Dagupan, PH
• Practicum-trainee
• April, 2018 to May, 2018
• Luzon Medical Center, INC. Hospital, Dagupan, PH
• Pharmacy Internship
• December, 2018 to January, 2019
PERSONAL INFORMATION:
• Name: ABDELHAMEED YOUSIF
• Age: 34 years old
• Date of Birth: Feb 27,1986
• Sex: Male
• Civil Status: Single
• Nationality: Sudan
REFERENCES:
• Dr. Ehab Reda
• Manager of DR. Tarek El Tohamy Pharmacy
• Shebin El Qanater., Al Qalyubia Governorate., Egypt
• Contact #:+201*********