RAGHAVENDRA RAO BL
: +** - 973-***-****
: ****************@*****.***
Scaling new heights of success and leaving a mark of excellence in assignments which involve analytical capabilities and professional growth in Process Management/ Operations Management
SUMMARY
Accomplished professional with 4.5 years of distinguished experience in:
Payment Processing Vendor Creation(Review)
Rejections and Return payments Invoice On Hold
Transferring of funds Client Interaction
Handling duplicate payments Customer help chain Activity
Audit the higher value invoices of the proposal GL Reconciliation
Wire Payments
Demonstrated excellence in handling P2P; coordinating with clients over call; responding to payment queries
Skilled in monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
Proficient in managing service operations for rendering and achieving quality services; providing first line customer support by answering queries, resolving their issues and ensuring minimum TAT
Conversant in assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices
SKILLS
KEY SKILLS FUNCTIONAL SKILLS
Team Player, Good Organizer Payment Process Management
Visionary Leader Auditing and Rejections
Business Strategist Vendor Creation
Good Listener and Fast learner Invoice Processing
ORGANIZATIONAL EXPERIENCE
Since Feb'14 2015 to feb 23 - 2017with Accenture service limited
Check invoices against a PO following 3 way matching; processed non PO based on LBC and Accounting code.
Planned and executed payments to suppliers, employees & legal department; managed helpdesk calls & e-mail queries
Processing of invoices which are scanned in the queue PO & Non-PO based invoices within the scheduled TAT
Posting the journal entries for each and every inflows and outflows of the payments present in SEB bank such as Accounts payable and Accounts receivable
Month end activities; includes month end closing and trial balance
Analyzing the reconciliation Errors through various reports; the clients for the Reconciliation issues and completing the month end/year end closure
Accountable for payment handling activities /Auditing the higher value invoices of the proposal on a daily basis; extracting the overdue invoice report and inclue in the available payment run
Transferring the funds to vendors based on the SEB bank statement; signing the 2nd level authorization for manual payments
Contacting suppliers for the duplicate payment recovery
Taking calls with clients related to the inflow/ outflow of the payments
Analyze and resolve the rejections by ihttps://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcTibcJ4EWTkzTJhRZjVWiN8w-f2sy7GOmvZlRFa69SYX2PMx6gnQAnteracting with clients, suppliers, internal team members and follow up with the bank till the payment reaches the vendor
Posting the journal entries for each and every inflows and outflows of the payments present in SEB bank such as Accounts payable and Accounts receivable
Month end activities; includes month end closing and trial balance
Analyzing the reconciliation Errors through various reports; the clients for the Reconciliation issues and completing the month end/year end closure
Calling Client located employees for IJP and relocation services,
Emailing the employees about the openings and
job description, placing them with scheduling interviews with the recruiters
Since Feb'14 with Capgemini India Pvt. Limite ORGANIZATIONAL EXPERIENCE
Since Feb'14 with Capgemini India Pvt. Limited
Accountable for payment handling activities /Auditing the higher value invoices of the proposal on a daily basis; extracting the overdue invoice report and inclue in the available payment run
Transferring the funds to vendors based on the SEB bank statement; signing the 2nd level authorization for manual payments
Contacting suppliers for the duplicate payment recovery
Taking calls with clients related to the inflow/ outflow of the payments
Analyze and resolve the rejections by ihttps://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcTibcJ4EWTkzTJhRZjVWiN8w-f2sy7GOmvZlRFa69SYX2PMx6gnQAnteracting with clients, suppliers, internal team members and follow up with the bank till the payment reaches the vendor
Posting the journal entries for each and every inflows and outflows of the payments present in SEB bank such as Accounts payable and Accounts receivable
Month end activities; includes month end closing and trial balance
Analyzing the reconciliation Errors through various reports; the clients for the Reconciliation issues and completing the month end/year end closure
Accountable for payment handling activities /Auditing the higher value invoices of the proposal on a daily basis; extracting the overdue invoice report and inclue in the available payment run
Transferring the funds to vendors based on the SEB bank statement; signing the 2nd level authorization for manual payments
Contacting suppliers for the duplicate payment recovery
Taking calls with clients related to the inflow/ outflow of the payments
Analyze and resolve the rejections by ihttps://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcTibcJ4EWTkzTJhRZjVWiN8w-f2sy7GOmvZlRFa69SYX2PMx6gnQAnteracting with clients, suppliers, internal team members and follow up with the bank till the payment reaches the vendor
Posting the journal entries for each and every inflows and outflows of the payments present in SEB bank such as Accounts payable and Accounts receivable
Month end activities; includes month end closing and trial balance
Analyzing the reconciliation Errors through various reports; the clients for the Reconciliation issues and completing the month end/year end closure
Aug'12 - Feb'14 with Infosys, as Assistant Accountant
Role:
Check invoices against a PO following 3 way matching; processed non PO based on LBC and Accounting code.
Planned and executed payments to suppliers, employees & legal department; managed helpdesk calls & e-mail queries
Processing of invoices which are scanned in the queue PO & Non-PO based invoices within the scheduled TAT
Ensured invoices processed on the right payment method such as ; Electronic, Check, Wire, ACH
Ensured allocation of invoices to be processed for the day; managed pre-payment and direct debit processing; kept the invoice on-holds
Carried out analysis on discount available report and ensured that if any invoice is on hold to get them approved and capture 100 % discount
Accountable for handling generic mail box and addressing the clients queries related to payment; carrying out analysis on payment rejection; following - up with buyers / supplier and fix the rejection
training to the new joiner’s ; facilitated necessary training & guidelines to the team members.
EDUCATION
BBM. from Maharaja College Mysore(affiliated to Mysore University) in 2012
PUC from Hayagrreva pre-university college Mysore 2009
IT Skills: Well versed with Oracle 11i & Oracle R12 and MS Excel
PERSONAL DETAILS
Date of Birth : 02nd-Oct-1990
Languages Known : Kannada, English, Telugu
Residential Address : #42/2, Ashok nagar,4th cross Banashankari 1st stage Bangalore - 560048
Permanent Address : # 563 3/4th main E &F block RK nagar Mysore 570022
Gender : Male
Hobbies : playing cricket and Hockey
Place :
Date : RAGHAVENDRA RAO BL