Manager Security Officer

CATHERINE M. “CATHY” RICKS

210-***-**** ************@*****.***

SUMMARY

Banking professional with extensive experience in financial compliance and people management. Thorough knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and able to apply regulations to ensure compliance for diverse banking institutions, as I remain current with AML/BSA current affairs as an ACAMS member. Working on CAMS Certification. Strong Administration skills, have experience in FIU and Sar writing and filing. Strong auditing, investigation and research skills with an ability to make timely decisions. Bilingual: English/French.

PROFESSIONAL EXPERIENCE

Jefferson Bank, E-Banking Administration Specialist LV, Treasury Management 02/2018-05/2020

San Antonio, TX ( Feb.-May-2018 Leading Edge, Permanent with JB June 2018)

Perform support and maintenance for Managers including Administrative support and coordination with daily tasks. Assist and coordinate Annual Risk Reviews ACH,RDC, Wires and B2B Transfers. Maintain tickler of outstanding audit issues and resolutions

Provide a premium level of service to all customers and route technical or deposit questions or support issues to appropriate staff

Second in line for incoming calls to Call center for E Banking Support

Organize breakfast/lunch meals for meetings

Work 360 Incidents, follow up and close out on maintenance requests regarding customer issues

Serve as secretary for several departmental meetings and record minutes

Assist Manager in coordinating seminars, webcasts, and staff meetings, including trip coordination, booking flights and hotel arrangements

Prepare Expense reports for SVP, pull monthly reports for VP, Reconcile and balance departmental test accounts, and other E Banking Reports (E Banking Mobile Incentive Program)

Perform clerical duties such as filing, preparing correspondence, organizing reports, and managing ticklers for reoccurring reviews and projects

Serve as custodian of records and maintain control of all Treasury Management Service files and folders

Assist Treasury Management team with requests, revisions, contracts

Scan all documents into Synergy, and input and/or audit

Assist manager in developing and instituting methods for departmental quality control. Review of Treasury Management Service customer folders for content accuracy and completion, checking for signatures/initials, and confirming all documents on the checklist are complete and filed

Serve as liaison with staff in other departments/branches

Organize and store paperwork, reports and master E Banking documents and computer-based information

Maintain, order and organize supplies for E Banking and Treasury Management departments

Citi, BCQC( TSR Contracting 2017) Small Business Unit QC Analyst 04/2017-10/2017

San Antonio, TX

QC Analyst/ for new account opening documents: Includes case pulled from workflow, entering case details in database and review for any defects. Once defects are revised, KYC data entry, including member screening, and Factiva request. Generate PDF file for KYC QC.

XEROX, (MCC Group) San Antonio, TX 06/2016-03/2017

Associate, Fraud Call Center

Inbound/outbound call center for Nation Wide Government issued benefits; All Social Security benefits, Child Support, Unemployment. Review of possible suspicious activity transactions, suspend/unsuspend card. Close cards, order new card. File disputes.

Family Sabbatical, San Antonio, TX 2015 – 2016

Compliance Consultant, San Antonio, TX 07/2014 – 05/2015

WELLS FARGO BANK (Randstad 2014 – 2015)

Implemented, monitored risk-based compliance program for Wealth Management - High Risk activity for AML

Provided compliance consulting and support for projects and initiatives with moderate risk to identify and mitigate regulatory risk in business activities

Reviewed and researched to assess inherent AML risk and identify/report suspicious or unusual activity relating to potential money laundering, terrorist financing and structuring; UAR’s (unusual activity report)

HRCA, SVP, Hogan, Wisdom, Newton, OIB, CA Tools, Client Link and Salesforce (UNIFI) applications

Always up to date on AML current events ( changes, new scams, new ways of detection)

Document Review Specialist, San Antonio, TX 04/2014 - 07/2014

USAA (Robert Half 2014)

Review of loan applications with missing government requirements; documented all revisions

Extensive research of documents on file for compliance

Compliance Officer, San Antonio, TX

JPM CHASE (Robert Half 2013 – 2014) 08/2013- 04/2014

Global Compliance/AML Investigator and Corporate Compliance - review of cases at branch level and analysts

Research, determine outcome of case

Write up SAR and file

HALO application worked Cash Scanners, 120’s and Negative Media

Always informed of current AML events/FinCEN updates/changes ( training/videos/conference calls)

SAN ANTONIO CREDIT UNION (SACU) (Randstad 2013) 01/2013-05/2013

Risk Advisory Services/Fraud Analyst - reviewed transactions for suspicious/fraudulent activity

Reviewed wires for suspicious/fraudulent activity

OFAC, AML, BSA

Help desk-set up/remove/revise employee access with applications

Reviewed mobile banking activity

Counterfeit reporting

Loan Document Custodian

SECURITY SERVICE FEDERAL CREDIT UNION, San Antonio, TX 06/2010 – 07/2012

Risk Management/AML Tech

Responsible for all SAR reviews and filing

Made final decisions on SAR filing to FinCEN

Continued training on AML changes and processes

Review of OFAC possible matches and file

Review of all 314(a)

Responsible for all SAR/OFAC regarding mergers

Review all subpoenas for SAR activity

Review of charge off activity

SAN ANTONIO NATIONAL BANK, San Antonio, TX 07/2009 -04/2010

Operations Officer (Merger, laid off)

Quality Control Manager

Review of new, closed and dormant accounts

Daily review of overdraft report, significant balance change, large items

Month end reports to branches on missing documentation, charge-offs

Regulation CC, SAR reporting, CIP and KYC

CTR Reporting and E-File; CTR Exemptions

BSA regulation compliant

Wrote bank Policies and Procedures

Escheatment

Levies and Liens

Audits, teller side, compliance, AML due diligence and loans

WASHINGTON MUTUAL BANK/ JP MORGAN CHASE, San Antonio, TX 07/2008 – 05/2009

AML Operations/Compliance Officer/Quality Control (Merger, laid off)

Made final decisions on Suspicious Activity Reports to file with FinCEN

Reviewed and audited investigations

Always current with new types of scams and processes changes within AML and FinCEN

WORLD SAVINGS BANK/WACHOVIA, San Antonio, TX 07/2006 – 10/2007

Bank Secrecy Act Section Manager (merger, laid off)

Compliant with BSA regulations, audited multiple reports on customer transactions for all states

Conducted weekly Plan and Review (P&R) meetings for each employee for professional development and ensured attainment of goals

Reports audited, daily, weekly, monthly, and quarterly for SAR’s, Wires, and Currency Transaction Reports

Managed staff of 7 processors

Final review of all CTR’s filed through e-File.

Conducted daily BSA and Compliance section meetings

RANDOLPH-BROOKS FEDERAL CREDIT UNION, San Antonio, TX 05/ 2004 – 07/2006

Member Service Specialist/Supervisor

Opened and closed customer accounts, offered services; opened CD/ IRAs

Financing/refinancing vehicles and other consumer loans

Teller/vault/ATM night depository

TEXAS STATE BANK, McAllen, TX 04/ 1999 – 05/2004

Administrative Officer/Teller Manager

Managed lobby and motor bank teller operations and customer service

Supervised 17 tellers and supervisors

Completed End of Month reports for Board

Audits, research

Monthly financial analysis for branch

Reviewed loan applications for processing

Oversaw Collections department

Security Officer for Branch; responsible for training all new hires on security.

Kept branch in compliance on Regulation CC, Regulation P, Regulation E, and BSA

INTER NATIONAL BANK, McAllen, TX 03/ 1997 – 08/1998

AVP/Teller Operations Manager

Manager of 23 tellers and supervisors for 7 branches

Weekly and monthly audits

Trained all Tellers on BSA, CTRs and Security

Handled all BSA compliance affairs

Reported all CTRs to FINCEN, and performed all exemption reviews

TEXAS STATE BANK, McAllen, TX 03/1990 – 06/1997

Bank Secrecy Officer

Teller Support Officer

Trained all bank personnel on Regulation CC, BSA, and SAR

Secretary for Suspicious Activity Report (SAR) Committee

Reported and filed all CTRs and SARs

Created and revised Teller Operations manuals

Started TSB on electronic filing and managed department

Performed audits

Wrote and revised bank policies and procedures on operations

EDUCATION and CERTIFICATION

University of Maryland APO New York, NY 80916

SHAPE ( Supreme Headquarters Allied Powers Europe) Belgium

College coursework, University of Maryland University College Europe

Member of ACAMS- I stay up to date with current AML/BSA current affairs with ACAMS Webinars in order to meet my training requirements and obtain ACAMS Credits ongoing

Certified Anti-Money Laundering Specialist (CAMS) certification in progress

TECHNICAL COMPETENCIES

MS Windows, Excel, PowerPoint, Patriot Officer, Yellow Hammer, Lexis Nexus, Verafin, HALO, Q2, Jack Henry, Xperience, Synergy, 360 View, Adobe E-Sign

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