Developer Software

Arun Kumar Manimaran

Senior ServiceNow Developer – ServiceNow, Java, Javascript, Springboot, ServiceNow ATF, Selenium, Appium

+1-479-***-**** *********.***@*****.*** Bentonville, AR, USA

Professional Summary

11 years of experience as a Senior software developer and Automation lead in Retail domain.

Experience in developing ServiceNow applications for Service Catalog and Incident Management

Managed MID Server, scheduled jobs, import sets and transform maps to maintain integration with associated databases

Experience in configuring and customizing all aspects of Service-now like UI actions, UI policy, Business rules, Data policies, Client scripts, Events and scripted Rest APIs, Assignment rules.

In-depth configuration and development experience across all core ServiceNow models. (Incident Management, Problem Management, Change Management, Knowledge Management, CMDB, Catalog Request and Service Portal)

Develop clear and concise Technical and Process documentations making use of the Knowledge Base module within ServiceNow

Experience of implementing Data Loads, Catalogue Items and Workflows within ServiceNow.

Experience in customizing ServiceNow Portal.

Data modeling and creating ACL for new custom tables. Also, involved creating custom application and modules.

Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients.

Experience in developing Rest services using Java, Spring boot

Comprehensive knowledge in Web automation using Selenium, JUnit and Test NG test frameworks

Very good experience in both Android and iOS React native based mobile apps automation using Appium

Good experience in automating ServiceNow applications using Automated Testing Framework (ATF)

Wide knowledge in implementing Behavior-driven development (BDD) using Cucumber.

Create Proof of Concepts for different business problems and present it to leadership.

Good experience in automating Mainframe batch jobs and CICS screens using VB scripts.

Expertise in automation legacy 4GL screens using Perl scripting.

Expert in data analysis using various tools and writing SQL queries against various databases like SQL Server, Informix, DB2, MariaDB, Hive, Oracle.

Has good knowledge in Core Java, Java script and HTML.

Experience in automating the process using Robotic process automation (RPA) tools like uiPath.

Experience in testing different Web services methodologies REST, SOAP over XML, JSON using SoapUI tool, Swagger UI, Rest Assured.

Good knowledge in CICD and expertise in implementing Continuous Testing using Jenkins and build automation tool using Maven.

Expertise knowledge in Logistics business, acted as SME for Logistics

Proficient in Testing process & methodologies like Agile, Waterfall.

Detecting bugs & classifying them based on the severity and priority

Experience in Test Management & Defect tracking tools like JIRA.

Very good experience with distributed source control systems using GitHub

Proficient in Client facing, Mitigating Risks, coordinating with multiple vendors & consultants.

Excellent problem solving skills with a strong testing background and good

Strong project & people management capabilities, analytic skills, evaluation and a high degree of initiative.

Adept in end-to-end development of software products from requirement analysis to system study, designing, coding, testing, de-bugging, documentation and implementation.

Supports user acceptance testing on production data loading and new features.

Expertise in Planning, Tracking and reviewing various Project Reports and presenting them to customer.

Had been key member in the team and had played the role of a Team Lead.

Had been a mentor for guiding the junior resources on all the technical challenges.

Scope new projects, interpret business needs, translate technical issues, identify and model data requirements, identifying business rules requirements, and test requirements.

Technical Skills Summary

Operating Systems : Windows, Unix, Linux, Android, iOS

Test Management Tools : JIRA, HPQC

Database : DB2, Informix, MariaDB, Hive, Oracle, SQL Server

Automation Testing : Selenium, Appium, Junit, TestNG, Cucumber, Rest Assured,

SoapUI, uiPath, Automated Testing Framework (ATF)

Programming Languages : Java, HTML, ESQL/C, Pro *C, 4GL, PL/SQL

Scripting Language : Shell, Perl, Java script

Build & Deployment Tools : Jenkins, Maven, Pulse

Reporting Tool : Cucumber, Allure

Source code Management : GitHub, SVN, Power

Domain Skills : Retail

Rewards & Recognitions

Associate of the Quarter award – For 2020 quarter 1 and 2.

Spotlight Award – Client award for the outstanding performance of the year.

Education Qualification Summary

2005-2009- Bachelors of Technology in Information Technology–College of Engineering Guindy, Anna University, Chennai, Tamilnadu, India

Professional Experience Summary

UST Global Inc – Feb 2016 – Till date - Bentonville, Arkansas, United States

Kernel Technology Solutions – April 2015 – January 2016 - Denver, Colorado, United States

Cognizant Technology Solutions US Corp – November 2009 – April 2015 – Bentonville, Arkansas, United States

Work Authorization

Holding valid H1B visa with approved i140

Professional History

Project 1: ServiceNow Catalog and Incident Management

Duration : May 2017 – Till Date

Role : Senior ServiceNow Developer

Client : Walmart

Tools : SoapUI, JIRA, xMatters, Pulse

Technologies : ServiceNow, Java script

Database : SQL Server

Roles & Responsibilities:

Worked closely with business stakeholders to gather requirements and document it and assessing enhancements for the application.

Developing new catalog items and record producers for Incidents

Designing new custom applications, custom tables and configuring ACL’s

Design and developing new Rest API and configuring both Inbound and Outbound APIs

Handling both functional and technical reviews for the developed items

Leading two development teams from Onshore and Offshore

Demo to the business customers on regular basis explaining the new features

Project 2: Walmart Performance Reporting

Duration : April 2016 – April 2017

Role : Senior Automation Architect

Client : Walmart

Tools : Jenkins, Maven, GitHub, SoapUI, JIRA

Technologies : Selenium, Appium, TestNG, Rest Assured, Cucumber, Java

Database : DB2, MariaDB, Hive

Roles & Responsibilities:

Worked closely with business stakeholders to gather requirements and document it and assessing enhancements for the application.

Created automated test suite by analyzing the changes of the application, determining the types of test cases required, structuring the model for testing using Selenium, Appium and TestNG

Creates/maintains common functional library and object repository for automation framework

Designs regression strategy by identifying and executing appropriate testing environments.

Develops quality assurance strategy by coordinating with project team, defining entry/exit criteria, setting standards, and expectations

Designed and developed automated test scenarios and implemented Page Object Model architecture for automating React based Web application and React native based Android and iOS mobile application.

Automated the REST and SOAP web services validations with Rest Assured and manually with SoapUI and Swagger UI.

Worked on both TDD and BDD approaches with TestNG and Cucumber.

Implemented continuous testing using Jenkins.

Involved in Functional and Regression automation testing.

Execute the Test cases and review the results to get the Business approval for UAT

Worked in Agile Scrum team and managed user stories and defect tracking using JIRA.

Worked as a Test Lead and trained the junior resources in automation testing and reviewed the peer test cases.

Automated Test Reporting and final sign off of the deliverables.

Project 3: Item File Tech modernization from Unix to Linux

Duration : February 2016 – April 2016

Role : Senior Automation Lead

Client : Walmart

Scripting Language : Perl script, ESQL/C

Roles & Responsibilities:

Worked closely with business stakeholders to gather requirements and document it and assessing enhancements for the application.

Created automated test suite by using Perl and Shell scripts to automate the migration of legacy ESQL/C programs from Unix to Linux environments

Successfully implemented the automation in Production environment automating Item file application

Able to provide cost savings of over $20000 per year

Implemented continuous testing using Jenkins.

Lead the onshore team of 4 members and coordinate with offshore team of 40 members by owning the delivery of the product

Project 4: Apple Maximizer

Duration : April 2015 – January 2016

Role : Senior Developer

Client : Great-West Financials

Programming Language: Pro *C, Oracle Forms, PL/SQL

Roles & Responsibilities:

Involved in interacting with clients in gathering the requirements and preparing requirement documents

Involved in preparation of design documents for new requirements, defects and change requests.

Involved in preparation of unit test cases by evaluating the application.

Involved in developing the features using Pro *C, Oracle forms and PL/SQL.

Involved in unit testing for the features.

Involved as a supporting person for the QA and user acceptance test.

Involved in preparation of release documents to get the approval from quality team.

Responsible for tracking and reporting the project status to the business.

Involved in delivering the project in various releases

Project 5: Global Logistics system

Duration : November 2009 – April 2015

Role : Senior Developer

Client : Walmart

Programming Language: ESQL/C, Shell scripting, Informix

Roles & Responsibilities:

Involved in interacting with clients in gathering the requirements and preparing requirement documents

Involved in preparation of design documents for new requirements, defects and change requests.

Involved in preparation of unit test cases by evaluating the application.

Involved in developing the features using ESQL/C and Shell script.

Involved in unit testing for the features.

Involved as a supporting person for the QA and user acceptance test.

Involved in preparation of release documents to get the approval from quality team.

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