Assistant Manager - Operations for an NGO
Resume:
Balachandar. S
Curriculum Vitae
PROFESSIONAL
SUMMARY - Presently working as a committed Freelancer to an E-Publishing Company, for XML Tagging & Typing person from 01/01/2020. The E-Publishing company based at Chennai. This company is an outsourcing company of US Library.
PROFESSIONAL
SUMMARY10+ Yrs of experience as Headhunting, selecting, facilitating and administrating with skills in leading direct reports as well as cross-functional teams, Coordinating an operation line from cradle to grave, determining and documenting new product requirements also training, supporting, assisting and coordinating the activities of centre level operations.
Proactive Assistant Manager- Operations
OBJECTIVE to obtain a challenging position with one of the leading Organization that utilizes my experience in Training, Administration and Operation at Centre Level.
EXPERIENCE 01/2018–12/2019 Bright Light Society, Chennai
Bright Light Society started Training for Rural Area people before 3 years, to develop the deprived society by providing quality education and skills.
Responsibilities
Assistant Manager- Operations & MIS –Tamilnadu
(BLS-ITC CSR Project)
ImplementingofBLS-ITCCSR,aCSRProjectbyITC,aProjectofRuralDevelopment.
Implementing of Project in Tamilnadu, Viralimalai, Hosur and Thiruvotriyur Centres.
To identify a venue to conduct the Project.
Looking after Tamilnadu State Level operations.
Sending reports weekly and monthly basis to find Operation status.
Conducting induction for new Aspirants.
Closelymonitoringtheoperationalactivitiesoftheteamtoachievethequalityoutput.
Coordinating with the client relations team for servicing issues.
MotivateandensuretheteamisontrackfortheNewMileStoneinperformance.
Doing Follow-up to Training Partners for Project.
Doing Follow-up to Employers for Placement.
Building good repo and try to tie-up to implement the project.
Key Achievements
So far the trades of Domestic Data Entry Operator and Electrical Training programmes implemented in Viralimalai, Tamilnadu.
So far the trades of Domestic Data Entry Operator, Retails Sales Associate and Electrical Training programmes implemented in Hosur,Tamilnadu.
So far the trades of Domestic Data Entry Operator and Electrical Training programmes implemented in Thiruvotriyur,Tamilnadu.
Own Training Centres identified and created a suitable setup for Training in Tamilnadu of 3 places of Viralimalai, Hosur and Thiruvotriyur.
Proactive Assistant Manager - Operations
OBJECTIVE to obtain a challenging position with one of the leading Organization that utilizes my experience in Training, Administration and Operation at Centre Level.
EXPERIENCE 04/2016–12/2017Bright Light Society, Chennai
Bright Light Society started Training for Rural Area people before 3 years, to develop the deprived society by providing quality education and skills.
Assistant Manager- Operations & MIS –Tamilnadu,
Telungana & Kerala
Responsibilities
Implementing of DDU-GKY, a Govt. of India Project by NIRD, a Project of TSLM (Telungana State Livelihood Mission).
Implementing of PMKVY Project in Tamilnadu, Sivagangai Centre.
To identify a venue to conduct the Project or identify Training Partner for the same.
Looking after Tamilnadu State Level operations.
Sending reports weekly and monthly basis to find Operation status.
Conducting induction for new Aspirants.
Closelymonitoringtheoperationalactivitiesoftheteamtoachievethequalityoutput.
Coordinating with the client relations team for servicing issues.
MotivateandensuretheteamisontrackfortheNewMileStoneinperformance.
Doing Follow-up to Training Partners for Project.
Doing Follow-up to Employers for Placement.
Attending meeting organized by Govt. bodies for DDU-GKY Project and giving suggestions to improve the project.
Building good repo and try to tie-up with TNSRLM to implement the project.
Key Achievements
So far the trades of Tailoring and Computer Training programmes implemented in various part of Tamilnadu.
So far 8suitableTraining Partners Identified in Tamilnadu, Thanjavur, Thiruvaiyaru,Thirupananthal,Kumbakonam,Pattukottai,TrichyandAriyalur,Salem.
So far the trades of Computer, Tailoring, General Duty Assistant and Retail Sales Associate Training programmes implemented in various part of Tamilnadu.
Own Training Centres identified and created a suitable setup forTraininginTelenganaof4places of Adilabad, Nirmal, Khammam and Karim Nagar.
Own Training centre identified and created a suitable setup for Training in Pathanamthitta, Kerala.
SOP Online Test completed in Comprehensive Level for DDU-GKY Project.
Proactive Cluster Manager - Operations
OBJECTIVE to obtain a challenging position with one of the leading Organization that utilizes my experience in Training, Administration and Operation at Centre Level.
EXPERIENCE 12/2014–03/2016Focus Skillpro P Ltd, Hyderabad
Focus Skillpro P Ltd started Training for Rural Area people before 3 years, to develop the deprived society by providing quality education and skills.
Cluster Manager - Operations–TN & Kerala(MIS)
Responsibilities
Implementing of DDU-GKY, a Govt.of India Project by NIRD, a Project of Kudumbashree, Govt.of Kerala, Palakkad.
Implementing of PMKVY Project in Tamilnadu.
To identify a venue to conduct the Project or identify Training Partner for the same.
Looking after Tamilnadu State Level operations.
Sending reports weekly and monthly basis to find Operation status.
Delegatedsuggestionsanddutiestootherteammembersregardingopportunities for improvement in work-related tasks and processes.
Conducting induction for new Aspirants.
Closelymonitoringtheoperationalactivitiesoftheteamtoachievethequalityoutput.
Coordinating with the client relations team for servicing issues.
MotivateandensuretheteamisontrackfortheNewMileStoneinperformance.
Coordinating with other Branch Members and giving orientation and motivation regarding the ongoing project.
Attending meeting organized by Govt. bodies for DDU-GKY Project and giving suggestions to improve the project.
Building good repo and try to tie-up with TNSRLM to implement the project.
Key Achievements
So far the trades of Tailoring and Computer Training programmes implemented in various part of Tamilnadu.
So far the trades of Computer, Electrical and Retails Sales Associate Training programmes implemented in various part of Kerala.
SOP Online Test completed in Comprehensive Level for DDU-GKY Project.
Proactive Manager- Operations
OBJECTIVE to obtain a challenging position with one of the leading Trust that utilizes my experience in Training, Administration and Operation at Centre Level.
EXPERIENCE 05/2013 –11/2014Universal Rural People Educational Trust
URPET Trust started Training for Rural Area people before 3years,to develop the deprived society by providing quality education and skills.
Manager - Operations/Soft Skill Trainer–Trichy, TN
Responsibilities
Mobilizing, Conducting Training and Completing Exam for candidates in Arts & Science Colleges in and around Trichy area for Govt.of India SDIS –MES Programme.
Looking after Trichy Centre level and Tamilnadu State Branch Level operations.
Sending reports weekly and monthly basis to find Operation status.
Delegated suggestions and duties to other team members regarding opportunities for improvement in work-related tasks and processes.
Conducting induction for new Aspirants.
Closely monitoring the operational activities of the team to achieve the quality output.
Coordinating with the client relations team for servicing issues.
Motivate and ensure the team is on track for the New Mile Stone in performance.
Coordinating with other Branch Members and giving orientation and motivation regarding the ongoing project.
Attending meeting organized by Govt. bodies for SDIS-MES Project and giving suggestions to improve the project.
Building good repo and try to tie-up with colleges, polytechnics, ITI’s and schools to do the project.
Key Achievements
So far 275 candidates successfully completed and got NCVT Certificate.
Made 2collegestie-uptoconduct this project
Proactive Coordinator
OBJECTIVE To obtain a challenging position with a market leader that utilizes my experience in Training, Administration and Operation at Centre Level.
EXPERIENCE 05/2010–04/2013 Dr. Reddy’s Foundation (Group of Dr. Reddy’s Laboratory)
Dr. Reddy’s Foundation started Livelihood Advancement Business School a decade before for to develop the deprived society by providing quality education and skills.
DRF is a career organization with matching technology, instant opportunity to grab their life growth ladder. DRF have LABS training program in all the states throughout the nation also in Srilanka, Vietnam and Indonesia. So far the organization has given light to 2,74,428 livelihoods.
EXPERIENCE 05/2010 -04/2013 Dr. Reddy’s Foundation
Dr. Reddy’s Foundation started Livelihood Advancement Business School a decade before to develop the deprived society by providing quality education and skills.
Centre Coordinator/ITES Facilitator– Trichy, TN
Responsibilities
Looking after Trichy Centre level DRF operations.
Sending MIS reports daily, weekly and monthly basis to find Operation status.
Delegated suggestions and duties to other team members regarding opportunities for improvement in work-related tasks and processes.
Processing Salary request for employees every month based on their attendance.
Conducting induction for new Aspirants.
Closely monitoring the operational activities of the team to achieve the quality output.
Coordinating with the client relations team for servicing issues.
Motivate and ensure the team is on track for the New Mile Stone in performance
Key Achievements
Received Ideal rating to Centre for performance by QAE Team Head.
Achieved 95% placement and 91% retention (Both on Inception strength) in Trichy Grameen LABS. It’s the best.
Started a Batch by Zero Day with the strength of 90 Nos. of Rural based Aspirants within30 Days. It is the second in South Zone.
Participated and given suggestion to ITES ToT conducted by Intel at Hyderabad.
So far Trained250AspirantsandgivensuitablePlacement Assistance
01/2006-08/2009 Aide et Action -India
Aide et Action is an International NGO and giving Training for Rural youth in the areas of Life Skill, ITES and Placement Assistance.
Centre Head/ITES Faculty
Responsibilities
Selection of Aspirants from various Rural areas.
Maintaining all records of Aspirants.
Maintaining the admin activates like Personal record, Document Controlling, Property access controls.
Maintaining employees Compensation and payroll inputs like Attendance, Earnings and deduction (ESI,PF),ETA at Centre Level.
Provided Induction training to new aspirants on Soft skills.
Molded their Life Style with Life Skill Techniques.
Creation of documentation for implemented processes.
Taking care of employees grievances of other Team members.
Have ability to guide and lead a team with good co-ordination, keeping up the team spirit high and completing the work.
Trained Twelve Batches and made them efficient.
Key Achievements
Selected the right candidate for Training and find suitable placement for them.
Nearly 300 candidates Trained and given suitable job placements in and around Tamilnadu
I have obtained the Govt. Rural Training Program for Trichy District and Dindigul District, submitted the Batch Completion Report and received Fund from Govt.of Tamilnadu to my INGO.
09/2009-03/2010 SkillPro Foundation
SkillPro Foundation is a Hyderabad based NGO dealing with Govt.of India Watershed Evaluation Projects.
Freelance Consultant
Responsibilities
Evaluating the Watershed situated in the Districts of Trichy, Karur & Coimbatore
Interviewing with concerned are a farmers of beneficiaries and prepared a report
Maintaining the Database of Farmers and their suggestions.
Supervising a team of three members for their activities.
Motivate them to obtain the valuable inputs from farmers.
Key achievements:
The Evaluation completed by a short span of Time.
Our NGO received good appreciation for this Evaluation.
EDUCATION
Post Graduation: Master of Arts English Literature
Madurai Kamaraj University
Under Graduation:
Bachelor of Science (Botany)Madurai Kamaraj University
Diploma:
ComputerHardwareManagement&NetworkingAdmin.BharathiyarUniversity
MS-Office Training
Typewriting English Senior Grade
Language Known: Tamil& English
Personal Details:
DOB Contact Number Marital Status
17/07/1971 994**-***** Married
Career Level : Operations Management (Mid Level)/Training(Mid Level) Date of Availability :Negotiable
Relocate : Yes
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