Service Representative Customer

BRIA SHERIE OUTLAW

**** * **** *** ** 414-***-**** ************@*****.***

OBJECTIVE

I am looking to become multifaceted and gain new management or entry level experience. I obtain the skillset to zero in on any task given with diligence. My aim is to be in a customer service or management position, being able to utilize my advanced communication and problem solving skills. I also look to be in an environment that will allow building relationships and spreading positivity.

EXPERIENCE

Toppers Pizza ~ 12132 Capitol Dr Ste N Milwaukee, WI 53222

Shift Manager ~ February 2014- February 2016

Assigning tasks to each worker during shift hours.

Money management

Jimmy Johns ~ 12460 W Capitol Dr Milwaukee WI

Crew Member ~ February 2016 – August 2016

Performed standard food procedures

Food Preparation

Providing Customers With Food Requested

(Gave Birth; Unemployed for a month)

Home Depot ~ 4100 N 124th Milwaukee WI

Cashier ~ October 2016 – November 27th 2017

Performing monetary transactions with consumers daily.

( Unemployed to train for CNA) January 2018 - February 2018

Home Care Assistance ~ 409 E Silverspring Dr Whitefish Bay,WI 53217

CNA (Caregiver) ~ March 10th 2018 – August 20th 2018

Assisted the elderly with Activities Of Daily Living (ADLS)

Operated With Oxygen Machines( Electronic and Tank)

Helped elderly maintain regular schedule

Navient\ Duncan Solutions ~ 633 W Wisconsin Avenue Milwaukee Wi 53222

Customer Service Representative ~ September 10th 2018- August 20th 2019

(Milwaukee Violations Bureau Parking) Provided brief explanations or reasoning for parking tickets given

Scheduled court dates for disputes

Created payment options and plans for those in debt over $100

Worked with dual monitor screens

Used Genesis interaction system

Courier Distribution Systems ( Amazon) ~ N54W24700 S Corporate Circle Sussex WI 53222

Delivery Driver ~ September 30th 2019 – November 2nd 2019

Delivered Packages and Envelopes to consumers residences.

EDUCATION

Marian University ~ September 2012 – December 2012 ~ Biology

Milwaukee Area Technical College ~ January 2013 – December 2014 ~ Dentistry

J. Johnson Education Center ~ January 2018- February 2018 ~ CNA Training

*All References will be furnished upon request

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