Sales Representative

NICOLE JEFFERSON

504-***-**** ******.*************@*****.***

CAREER OBJECTIVE

Hard-working professional with 6+ years of experience in sales, and strong knowledge of customer service skills with conflict resolution. Looking for a position that best suites my organization, communication and planning skills.

EDUCATION

UNIVERSITY OF NEW ORLEANS -NEW ORLEANS, LA

Completing coursework towards a bachelor’s in business management

Skills

Stellar customer service

Quick learner

Organized and efficient

Proficient with Microsoft word, Excel and QuickBooks

Collaborative and instructive

WORK EXPERIENCE

TOWN MOMMAS

Sales/Marketing June 2019-present

-Product advertising and sales

-Order Inventory when low as well as shipping out product to customer

-Offer customer service to any client with comments, questions, or any others concerns.

MERCY NIGHTCLUB, HOUSTON, TX

Customer Service Manager, Sep 2017 – May2019

-Resolve customer comments and/or concerns regarding sales and service.

-Determine nightly promotions and price points.

-Review operational records and reports to project sales and determine rise in profits from years before

-Make sure Inventory Par is always in order. Order and restock accordingly.

TEXAS DIRECT AUTO, STAFFORD, TX

Sales Representative, Jul 2015 – Jun 2017

-Recommend, select, and help locate vehicle based on customer needs and desires.

-Describe each individual vehicle and explain operations to customers in person or virtual.

-Negotiate sales prices as well as trade in values in order to reach total purchase price.

-Prepare sales slips or sales contracts submit credit to the bank and determine best loan for customer.

-Maintain records related to customers for follow ups.

ABECROMBIE AND FITCH, HOUSTON, TX

Assistant Manager, Aug 2014 – Jul 2015

-Direct and supervise employees engaged in sales, inventory organizing and working on cash register.

-Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

-Inventory stock and reorder when inventory drops to a specified level.

-Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

-Plan budgets and authorize merchandise returns to best satisfy customer.

-Plan and prepare work schedules and keep records of employees' hours. Make sure all shifts are covered.

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