Customer Service Office

Julia A. Clore

502-***-**** PROFESSIONAL PROFILE

I am a highly organized self-starter currently managing an office. Those duties include full charge bookkeeping, scheduling and distinguished customer service among a litany of other responsibilities. My offering is a dynamic, direct approach to office management with a dedication to the success of company goals and initiatives.

DISC Assessment: Conscientious

Classic Patterns: Objective Thinker, Perfectionist, Practitioner Leadership styles: Deliberate, Humble, Resolute

***********@*****.***

Prospect, KY 40059

linkedin.com/in/julia-clore

EDUCATION WORK EXPERIENCE

Bachelor of Science/Communications

University of Kentucky

GPA 3.6

Graduated 2004

Office Manager/Full Charge Bookkeeper

Golden Rule Signs Louisville, KY 2017-Present

Office Management, bookkeeping, human resources and payroll included in core responsibilities. Initiating and planning company culture events and implementing operational procedures for ongoing company performance improvement. Customer service, training and ad hoc tasks are the norm as well.

• Full Charge Bookkeeping via QuickBooks Online; Experience with QuickBooks Desktop

o AP, AR, Progressive Invoices and Job costing

o Purchasing, Reconciliation and P&L Monthly Assessments

• Customer Service and prioritizing workflow

o Assisting Sales Staff and Executive Team Members

• Focus on Maintenance and Development of Company Culture o Employee Satisfaction Cultivator

Asset Management

Private, High Profile Prospect, KY 2015-2016-Contract Completed Enlisted in a contract, temporary position to catalogue and assess tangible goods in excess of $2,500,000.00 for insurance purposes.

• Inventory Management

• Research and Vendor Relationship Management

City Clerk/Finance Officer

City of Prospect Prospect, KY 2013-2015

Main point of contact for residents, council members and vendors regarding day-to-day operations of the city functions. No longer in this role due to budget changes/restructuring of the office.

• Issued property tax statements in ordinance with City guidelines and collected those taxes in an organized efficient manner

• Made outstanding contributions to the production and management of an annual budget of $3,000,000.00

• Planned and participated in community events, gathered sponsors, secured vendors and coordinated safety protocols

• Increased city revenue by seeking/receiving grants and resolving city held liens

All Job history prior to 2013: I was a creative, busy stay-at-home mom. SKILLS

Full Charge Bookkeeping

Office Management

Executive Presentations

Customer Service

Events

Human Resources and Hiring

Payroll

Conflict Resolution

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