Information Security Assistant

**** ******* ***** *****, ****** LAKE, CA *****•

PHONE: 315-***-**** • E-MAIL: ********@*****.***

HUYEN M. DO

OBJECTIVE

Motivated and hardworking individual. Holds a degree in accounting and looking to obtain an entry level accounting job to maximize my deductive reasoning, mathematical, and problem-solving skills.

SUMMARY OF QUALIFICATIONS

Proactive, self-starting, and well organized

Microsoft Certified Professional

Able to multitask within a fast-paced environment

Proficient in QuickBooks, Microsoft Word, Outlook, and Excel

4 years Retail Management

AS degree in accounting

Great Interpersonal Skills

EDUCATION

California State University San Bernardino (December, 2019)

San Bernardino, California

CERT: Bookkeeping

QuickBooks PRO 2018

Accounts Payable

Accounts Receivable

University of Maryland (2010-2011)

Stuttgart, Germany

Major: Cyber Security

University of Arizona (2008 - 2009) (Military moved)

Sierra Vista, Arizona

Major: Network Administration – MS Track

Principles of Information Security

National Security Policy

Political Science

Network Administration

Telephony and Switching Technologies

Advanced Routing and WAN Tech

Cochise College (08/2008 – 12/2008)

Sierra Vista, Arizona

Major: Business Management/Computer Information Systems

International Business Management

International and Domestic Business Laws

UNIX Operating System

Savannah Technical College (07/2004 – 04/2007)

Savannah, Georgia

Major: Accounting

Associate Degree – 2007 graduate with honors

Computer Concepts and Applications

Computerized Accounting

Marketing and Buying technique

Leadership and Decision Making

General Education and other related courses

Technical School-Computer Education Institute (11/1998 - 09/1999)

Anaheim, California

Microsoft Certified Professional (MCP) - Windows NT4

Microsoft Certified Professional (MCP) – Windows 2000

CompTIA A+ and Networking courses

EMPLOYMENT

Team Integrated Engineering, INC. (6/2011– 9/2011)

Stuttgart, Germany

Outreach Support Specialist

Performed a variety of administrative functions. Maintains spreadsheets, obtains and tabulates daily statistics, composes memos, and researches and creates presentations. Coordinates travel arrangements for the Director of Outreach as well as assists staff with travel questions. Generates reports, handles multiple projects and arranges agendas for high ranking visitors. Monitored and coordinated all external events that US Africa Command General Officers/Flag Officers, and SES attend.

General Dynamics / Signal Solutions LLC (6/2009 – 11/2009)

Fort Huachuca, Arizona US

Information Technology and Product Evaluation Team Member

Responsible for IT programs, providing information management, technical and administrative support and advisory services and assistance to users, division chiefs, and command group. Planned and coordinated the installation, testing, operation, troubleshooting and maintenance of IT hardware and software systems. Support customer needs by identifying problems. Plan, coordinate and modified system capabilities to ensure IT systems satisfy customer mission requirements. Provided technical support, assistance and training in applying hardware and software. Developed policies and procedures to ensure information system reliability and accessibility and prevention against unauthorized access.

EMR Group (09/2008-12/2008) (quit because had to commute over 120mi round trip)

Tucson, Arizona

Network Administrator Associate

Provided managed IT solutions for over 300 networked computers and servers in the health-care field. Managed workstation, server, and applications solutions for medical practices, surgery centers, and hospitals. Resolved and supported a variety of IT tasks, formulating, implementing, and insuring adherence to information Assurance policy and procedures. Exercised responsibility for maintaining the accuracy and integrity of the help desk database. Received phone calls, walk-ins, or computer-generated Requests for Information Technology Services (RITS) from Depot personnel. Resolved a wide variety of problems, to include LAN and WAN technical problems. Maintained accurate, high-quality and timely documentation for all steps and activities undertaken in order to build the EMR Group knowledge-base.

Copper Queen Community Hospital (2008)

Bisbee, Arizona

Assistant Accountant

Provided accounting support to the CFO. Processed transactions and updated account receivables and account payables. Assisted with audits, fact checks, and resolving discrepancies. Performed office tasks, such as filing, data entry, and email.

Excite @ Home (09/2000 - 01/2002)

Redwood City, California

Technical Support Specialist

Responsible for providing information management, network, Tier II technical support and administrative support and advisory services and assistance to users. Provided telephonic guidance and direction to customers to resolve network connectivity issues. Maintained and reported status on all qualified disruptions through the automated REMEDY Standard Reporting System (SRS).

Actiontec Electronics Inc. (11/1999 - 08/2000)

Sunnyvale, California

Q&A Testing assistant/Inventory Coordinator

Maintained responsibility for product inventory. Set up testing equipment and peripherals. Conducted testing of new modem products on both the ISA and PCI bus. Tested modems for OS compatibility, error loss, throughput, and software compatibility. Documented software defects, and test results using a bug tracking system database, and reported defects to software developers.

VOLUNTEER EXPERIENCE

Volunteer work for the American Red-Cross as pharmacy technician in Ft. Drum, New York

Volunteer work with the Army Family Readiness Group in Savannah, Georgia

Volunteer work helping Refugee Battered Woman of Southeast Asia in New York City

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