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Customer Service Quality

Location:
Dubai, United Arab Emirates
Salary:
5000
Posted:
September 09, 2020

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Resume:

MANOJ VINEKAR

Logistic Professional

CAREER OBJECTIVE :

To be associated with an esteemed organization to enhance my professional knowledge and skills in the industry and further to have a projective and practical approach towards the achievement of the goal and dynamically work towards the smooth functioning of the organization.

PROFESSIONAL EXPERIENCE:

MUMZWORLD.COM (On Trumax Visa)

Duration: June till now

Designation: Logistics Co-ordinator

Place : Dubai

● Arranging the Logistics to reach the shipments to the destination.

● Keep track of the shipments.

● Maintain the records and follow up with the drivers on daily basis.

● Co-ordinates with the logistics provider firms on the shipments handed to them.

● Preparing the sheet with the each shipments s

● Providing reports to the customer service on the shipments. AWOK.COM (On Trumax Visa)

Duration: December 2019 till 28 May 2020

Designation: Logistics Co-ordinator

Place : Dubai

JOB RESPONSIBILITY :-

● Arrange stocks, catalog goods, plan routes and process shipments

● Keep track of quality, quantity, stock levels, delivery times, and efficiency

● Supervise, coach and train Transportation workforce

● Receives products and coordinates delivery

● Takes steps to avoid quality control issues

● Report maintenance and repair needs for transportation vehicles and equipment

● Determine and track KPIs.

GODREJ CONSUMER PRODUCTS LTD .

Duration: January 2014 to March 2019

Designation: Export Logistics Executive

Place : India

JOB RESPONSIBILITY :-

● Coordinating with factory, warehouse, CHA, Freight Forwarder. MANOJ VINEKAR

Logistic Professional

App 283-***-****,room no

301,Al Souq Al Kabeer

312,Dubai

India

UAE - +971-***-***-***

*****.*******@*****.***

CAREER OBJECTIVE :

To be associated with an esteemed organization to enhance my professional knowledge and skills in the industry and further to have a projective and practical approach towards of the goal and dynamically work towards the smooth functioning of the PROFESSIONAL EXPERIENCE:-

the shipments to the destination.

Maintain the records and follow up with the drivers on daily basis. logistics provider firms on the shipments handed to them. Preparing the sheet with the each shipments status and reporting to the authorities. Providing reports to the customer service on the shipments. stocks, catalog goods, plan routes and process shipments Keep track of quality, quantity, stock levels, delivery times, and efficiency Supervise, coach and train Transportation workforce Receives products and coordinates delivery

quality control issues

Report maintenance and repair needs for transportation vehicles and equipment ONSUMER PRODUCTS LTD .

Coordinating with factory, warehouse, CHA, Freight Forwarder. App 283-***-****,room no

301,Al Souq Al Kabeer -

312,Dubai

India +91-810*******

+971-***-***-***

*****.*******@*****.***

● Scheduling and monitor the dispatched goods from factory to warehouse

● Direct and follow up with incoming materials and outgoing finished products to ensure prompt delivery to customers.

● Generating required documents through SAP for custom clearance, warehouse .

● Track, Traces and update the status of shipments.

● Effectively communicate with internal & external stake-holders on orders status

● Scheduling the inspection of shipment (SGS,COTECNA etc )

● Volume calculation for container load plan . Preparing Hazardous Goods Declaration

(DGD) & including relevant documents for Haz approval from shipping lines.

● Placing order to production team by creating Indents & SO in SAP.

● Monitoring communications between departments to make sure the work process was progressing on schedule .

● Scheduling the Vessel and Container booking for the export shipments . ICC WORLD WIDE

Duration: November 2010 to December 2013

Designation: Logistic Coordinator

Place : India

JOB RESPONSIBILITY:-

● Checking the product quality of imported goods.

● Internal transfer of the stock and maintaining the inventory record

● Resolving customers queries

● Coordinating with the transporters

● Arranging import documents for custom clearance. SKILL SET

● Excellent communication skill with the ability to communicate effectively across multiple groups.

● The ability to think creatively

● Strong interpersonal skills

● Skills in data analysis, including working with electronic data like SAP.

● Effective problem solving skills

● Ability to multi-task with high attention to detail.

● Time-management ability

● The ability to plan ahead and deal with unexpected changes. EDUCATIONAL QUALIFICATION :-

● Post Graduate Diploma in Logistics & Supply chain management from Garware University Mumbai in 2013

● B. Com from Mumbai University in 2010

● H.S.C. from Maharashtra board in 2005

● S.S.C. from Maharashtra board in 2003

ADDITIONAL QUALIFICATION:

● Computer savvy

● Advance excel (V-lookup, Pivot)

● Have decent exposure to SAP.

PERSONAL DETAILS :

● Gender Male

● Status Unmarried

● Date of Birth 21

st

May 1986

● Nationality Indian

● Language Known English, Hindi, Marathi

● Passport Number T6666530

● Visa status On Employee Visa

Place: Dubai

Dated:

Manoj Sharad Vinekar



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