STEPHANIE DUNHAM HASELTINE
**** ****** ****, ********, ** 43224 614-***-**** ***********@*****.***
Objective:
Secure a position to utilize my leadership and organizational skills and my customer focus in a professional environment.
Work Experience:
Store Manager 2/2008 to Current
Starbucks Coffee Company – Columbus, OH
Organize training plans and forecast labor needs
Prioritize and plan marketing initiatives
Create training workshops and mentorships for future leaders in market
Project lead for several major company roll outs
Ensure quality standards are met
District leader in maintaining excellence in customer satisfaction
Create development plans for staff with continued emphasis on skill and performance development
Office Manager 1/2006 to 6/2012
Chile Verde Cafe – Columbus, OH
Responsible for light accounting
Payroll processing for all employess
Created operation tools for staff to help with continuity and future training as well as addressing compliance
Organized office to facilitate restaurant expansion
Supported catering business and frequent customer initiatives
Professional Attributes:
Manager of the Quarter 2015
Strong interpersonal skills and creative problem-solving
Inspiring leader with both integrity and ingenuity
Consistently meet or exceed goals
Continuous training /development of Assistant Managers who move up to management
Adept at aligning operations with the core principles of a Fortune 100 Company
Successfully managed multiple stores simultaneously
Education:
Bachelor of Arts degree: Marketing Communications: Public Relations 6/2005 Columbia College – Chicago