Maissa Ben Chaieb
email: ******.**********@*****.*** : +971*********
Smart, Polite and a committed team player who’s approachable and have a track record of supporting sales and marketing plans.
Summary Confident enough, Deadline orientated, communication skills expert.
Capable to handle customer’s complaints, motivated, experienced and have a vast knowledge of retail industry. Seeking for a suitable position in a company who offers the opportunity to build a career
Skills Retail
Professional
Personal
Advising customers. Tiding and replenishment. Promoting sales.
Dealing with Exchange & Refund.
Stock taking. Answering quires. Administrative tasks.
Luxury customer service Meeting sales target
IT skills Merchandising skills Telephone skills Training new staff
Up selling & Cross selling Coaching
Delegating
Fast learner. Persuasive. Using initiatives
Can handle stress Pro-Active
Product knowledge Communication skills Negotiation
Handing complaints
Damas Jewellery - Boutique(Dubai Mall Fashion Avenue-Dubai UAE)
Sales Consultant July 2018-June 2020
-Provided superior customer services and enthusiastically sell high-end jewelry lines
-Help clients choose items suiting their budget and preferences by explaining the, the details of particular piece
-Consistently selling products and service to new and revisiting customers
-Oversaw daily operations of gallery and inventory maintained high value merchandise and managed displays
- Making call to regular customer and sending them the catalogue of the new collection
Chalhoub Group -Jade Distribution (Mall Of Emirates-Harvey Nichols-Dubai UAE)
Sales Consultant May 2013-Aug 2015
-Offering face to face advice to customers
-Managing cash accurately according to the company processes
-Making calls to regular customers in order to achieve & exceed personal target
-Being a team player to chaise the company’s goal
-Update my regular customers with the new arrivals and store offers
Jashanmal Group(Mall of Emirates-Dubai UAE)
Sales Consultant May 2012-Apr 2013
-Assisting customer and provide high customer service by providing the advantages and features of product
-Building productive relationship with customers
-Ensuring the shop floor is up to the standard by assisting in the display of merchandise
-Make calls in order to achieve my Sale Targets
-Take ownership and delivery of all decisions and commitments
Trainings
Dubai Tunis
Planning and Organizing Airlines Services
Problem Solving Communication and Airline Services
Decision Making First Aid
SAP System Professional Makeup
Microsoft Word and Power Point
Luxury Customer Service
Languages Spoken
Fluent in Arabic, English and French
Education
Bachelors Degree from Tunis Carthage-Tunis
Personal Information
Age 30
Nationality Tunisian
Marital Status Single
*Able to join immediately.
*References can be furnished on request