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Executive Sales

Location:
Orlando, FL
Posted:
September 09, 2020

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Resume:

James E. Jennings, MPA

Orlando, FL 407-***-**** adfyb3@r.postjobfree.com

Core Competencies

Team Leadership

EEOC Mediations &

Arbitrations

Exceptional Mentoring

Skills

Knowledgeable in Federal

and State EEO Laws

Union Avoidance

Results Driven

Operations and HR

Experience

Outstanding

Listening Skills

Visionary in Achieving

Goals

Outstanding

Communication Skills

Exceptional Negotiation

Skills

Professional Experience V 3 CAPITAL GROUP/STRIVE SENIOR LIVING 2018 - PRESENT CHIEF OPERATING OFFICER/EXECUTIVE DIRECTOR

Responsible for creating and synthesizing the company’s mission, vision, and goals.

Establish policies and procedures that promoted company culture and vision.

Responsible for the day-to-day operations of the company.

Developed and implemented budgets for the various departments.

Directed and participated in acquisition and growth activities to support overall business objectives and plans.

Responsible for overseeing sales team which contributed to generating $140k in revenue per month.

Acted as a strategic partner on leadership team and worked closely with project management and general contractor on the construction of a $23 million dollar building to ensure expectations were met and exceeded.

Attracted, recruited, and retained required members of the executive management team. SOUTHERN HEALTHCARE MANAGEMENT 2015 – 2018

VICE PRESIDENT OF HUMAN RESOURCES

Multi-state and site experience by supporting over 6100 employees in FL, GA, and NC.

Planned, developed, and implemented the organization's human resource functions and performance.

Developed staffing strategies and implementation plans and programs to identify talent within and outside the corporation for positions of greater responsibility.

Coordinated the implementation of a new HRIS system utilizing ULTIPRO.

Spearheaded Union avoidance campaign to remain Union free.

Completely revamped and revised the company’s vacation policy turning it into true PTO plan realizing a cost savings of over $1 million dollars.

Created and implemented a recruiting and retention program to reduce turnover and increase retention by developing a companywide mentorship and orientation program.

Managed the budget and other financial measures of the Human Resources Department to include the Benefits team, HRIS team and Field Regional HR Managers. James E. Jennings, MPA

Orlando, FL 407-***-**** adfyb3@r.postjobfree.com Page 2

Improved the programs, policies, practices associated with meeting the strategic and operational people issues of the organization.

COMPASS POINTE HEALTHCARE 2013 – 2015

DIVISIONAL HUMAN RESOURCES DIRECTOR, ATLANTIC AND MIDWEST DIVISIONS

Multi-state and site experience by supporting over 5500 employees in FL, GA, VA, AR, MO and CO.

Responsible for staffing and implementing HR policies and procedures for newly company acquired Long Term Acute Care Hospital (LTACH).

Worked with Facility Chief Executive Officers, Regional and Divisional Vice Presidents, to maintain a diverse culture of talent needs for the facility, region, and division.

Assist and support Regional Field Leadership within the region by coaching, developing, and maximizing the success of the division's regional field leadership team.

Created companywide mentorship and retention program to aid and assist in retention and turnover reduction.

Utilized around the country to conduct employee engagement meetings and provide HR guidance and instruction to new facility employees after acquisition SUPERIOR RESIDENCES OF CLERMONT 2011- 2013

EXECUTIVE DIRECTOR

Manage 7 Department Directors and over 80 staff members.

Achieved “zero deficiency” on State compliance audit by consistently delivering exceptional health services.

Achieved two superior quality audits in the 98% range during 4th quarter 2011 and 1st quarter 2012. Prior to my arrival this community consistently scored at the bottom of the company’s internal quarterly audit process.

Lead the Marketing and Sales efforts to increase census growth by 23% in 90 days.

Recruit, train, mentor and inspire team members. Strong, keen sense in the ability to reach out to staff, listen effectively, and to move in a preferred direction to reach a specific goal.

Manage budget to meet financial goals by achieving and surpassing monthly budgeted Census and Revenue goals and surpassing NOI.

EMERITUS SENIOR LIVING 2007- 2011

SOUTHEAST DIVISION HUMAN RESOURCE DIRECTOR

Multi-state and site experience in Florida, Georgia, North Carolina, and South Carolina supporting over 4,500 employees.

Have written over twenty-five EEOC Position Statements that have all resulted in "no reasonable cause" findings, which has realized savings of over $2 million dollars in potential legal fees.

Company representative for mediation hearings, saved over $1.5 million in legal fees by positively negotiating terms well below what was being asked for by plaintiffs.

Served as a strategic consultant to Divisional Vice Presidents of Sales and Marketing and Quality Services, Regional managers, and Executive Directors for over 80 communities ensuring the alignment of policies and programs with operational and human resources business objectives.

Worked with the Divisional Vice Presidents to determine the talent needs for the division at the Divisional, Regional and community management levels. Assisted and supported Regional field James E. Jennings, MPA

Orlando, FL 407-***-**** adfyb3@r.postjobfree.com Page 3

leadership within their region by coaching, developing, and maximizing the success of the division's regional field leadership team.

Coached and counseled Regional Managers and Community Executive Directors to address and resolve employee issues to ensure timely answers and create a positive working environment.

Trained managers in areas such as interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment ensuring a positive and progressive work environment for all team members.

Guided managers on employee relation’s issues, investigate accidents, and work with employees requesting workplace accommodations and return to work to ensure compliance with the ADAAA.

Recognized as having the highest dismissal percentage of unemployment and EEOC claims in the company.

Education MASTER’S IN PUBLIC ADMINISTRATION

Webster University, St. Louis, MO

Emphasis in Public Administration w/minor in Health Services Management BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION

University of North Carolina

Emphasis in Marketing w/minor in Economics

United States Marine Corps - Major



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