Customer Service Employee
Resume:
Jessica Reyes
Indianapolis, IN 46224
************@*****.***
Objective
Looking for a Human Resources or administrative related position administer HR or management functions and to grow my experience and knowledge.
Skills/ Abilities
Bilingual fluency in English and Spanish, Computer skills; Microsoft, Excel, Google programs, CLIO, QuickBooks, Bill4time, Sage Timeslips, PACER, Odyssey, Public Notary. Leadership skills, Management, Problem-solver, Coordinated, Proactive, Executes, Cultivated, Experienced Customer service, Trustworthy, Empathic, Multitasking, Reliable, Proficient and Works well under pressure, Onboarding Certified, Accounts Payable and Receivable, General Ledger.
Employment History
Human Resources/ Paralegal
February 2018 – Present * Gresk & Singleton, P.C., * Indianapolis, IN
Managed and supervised.
Forming and maintaining employee files
Managed employee personal time off, sick days or tardiness.
Advocate for employee and employer appreciation.
Mediator for employee and employer.
Finding, acquiring assessing and hiring candidates to fill roles
Execute “exit” interviews.
Submit and maintain up to date employee information reports by forming, preparing and analyzing data
Preparing and amending HR documents.
Provide payroll information by collecting and keeping track of time and attendance records
Organized documents, work schedules, meetings, events, incentives
Maintained employee’s time, attendance, and other work-related data
Managed phone calls, relayed/ executed messages.
Submitted supplies, employees’ uniforms, employee and office equipment orders
Communication with potential customers, customers, employees and owner.
Maintained employee confidentiality
Maintained and executed company policies
Entered and maintained bookkeeping.
Accounting for business
Was first point of contact for employees on any HR queries
Arrangements on traveling processing expenses
Handle financial transactions.
Prepare and file legal documents.
E-file legal documents.
Check driving history through BMV.
Odyssey and PACER checks.
Excellent customer service.
Communicate with opposing counsels, courts, prisons, prosecutors.
Verbal and written Spanish and English legal interpretation.
Research and compile evidence.
Schedule meetings in office or jail.
Assist attorneys in hearings, depositions, mediations.
Notarize.
Paralegal
March 2016 – February 2018 * Cox & Koons, LLP * Indianapolis, IN
Handle financial transactions.
Prepare and file legal documents.
Excellent customer service.
Communicate with opposing counsels, courts, prisons, prosecutors.
Verbal and written Spanish and English interpretation.
Research and compile evidence.
Assist attorneys in hearings, depositions, mediations.
Entered and maintained client data in CLIIO.
Paralegal
November 2014 – March 2016 * Griffith Law Group, LLC * Indianapolis, IN
Handle financial transactions.
Prepare and file legal documents.
Excellent customer service.
Communicate with opposing counsels, courts, prisons, prosecutors.
Verbal and written Spanish and English interpretation.
Research and compile evidence.
Assist attorneys in hearings, depositions, mediations.
Human Resource
June 2010 – November 2016 * A&J renovations, LLC * Indianapolis, IN
Managed and supervised.
Accounts Payable and Receivable
General ledger
Finding, acquiring assessing and hiring candidates to fill roles
Forming and maintaining employee files
Submit and maintain up to date employee information reports by forming, preparing and analyzing data
Preparing and amending HR documents
Provide payroll information by collecting and keeping track of time and attendance records
Organized documents, work schedules, meetings, events, incentives
Maintained employee’s time, attendance, and other work-related data
Managed phone calls, relayed messages.
Submitted supplies, employees’ uniforms, employee and office equipment orders
Communication with potential customers, customers, employees and owner.
Marketing for business, distribute business cards, arrange networking meetings, etc.
Maintained employee confidentiality
Maintained and executed company policies
Entered and maintained bookkeeping.
Accounting for business
Was first point of contact for employees on any HR queries
Arrangements on traveling processing expenses
Education
August 2006 - April 2012 * Indiana Wesleyan University * Indianapolis, IN
Bachelor of Science in Business Management
Certificate of Religious studies
Contact this candidate