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Resume:
CURRICULUM VITAE
Palane Sally-Anne Betty Phora
PERSONAL INFORMATION
CANDIDATE NAME
Palane Betty Phora
SOUTH AFRICAN ID NUMBER
NATIONALITY
South African
CONTACT NUMBER
LANGUAGES
English, SiSwati, isiZulu, Sesotho, Turkish (basic)
EDUCATION, QUALIFICATIONS, COURSES AND MEMBERSHIPS
EDUCATION
Waverley Girls’ High School
Matriculated
2011
QUALIFICATION
Franchisee Training Certificate
Gold Brands
2014
QUALIFICATION
BBA: Business Administration
Heriot Watt University
2015
QUALIFICATION
Higher National Diploma: Business
London School of Business and Management (CTI)
2014
QUALIFICATION
Certificate: Project Management
ORT South Africa
2013
QUALIFICATION
MASTERS: Economıcs
Istanbul University
Turkey
Incomplete
COMPUTER LITERACY
MS PowerPoint
MS Word
MS Excel
MS Outlook
Pastel Evolution
GAAP Point of Sale
CAREER SUMMARY
Company
Area
Designation
Employment Period
Amerikan Kültür
(Language School)
Istanbul
Administrator
May 2018-
February 2020
Weir Minerals
Johannesburg
Credit Controller
January 2016-
December 2017
Chesa Nyama Mulbarton (Franchise)
Johannesburg
Manager
January –
December 2015
Standard Bank
(Card Division)
Johannesburg
Debt Collector
October 2013- July 2014
EMPLOYMENT HISTORY
COMPANY Amerikan Kültür (Language school)
DATES OF EMPLOYMENT May 2018- February 2020
DESIGNATION Administrator
DUTIES AND RESPONSIBILITY
●Sending letters of demands and reminders on a weekly basis
●File and manage paperwork
●Coordinate and prepare documentation
●Reconciling accounts
●Loading banking details onto customers/learners accounts
●Resubmitting debit orders
●Allocating customers/learners payments
●Client refunds on over payments
●Sending statements and invoices
●Solving queries on accounts in order to avoid non-payment
●Clean up the suspense account
●Bookkeeping
●Calling customers who fail to make payments
●Loading expenses and invoices on Pastel
●Loading payments on the bank account
●Ensuring invoices loaded for payments comply with accounting regulations
●Manage inventory and equipment
●Loading of new customers/learners
Substitute English Teacher:
●Language Levels: A2; B1; B2: C1; C2
●Taught language skills such as: listening; reading; writing; mutual speaking and production speaking
●Self-awareness (learning to learn); intercultural experiences and self-assessments
●Grammar and vocabulary
●English class activities: games; music; quiz; dialogs
Reason for leaving : Left Turkey
COMPANY Weir Minerals
DATES OF EMPLOYMENT January 2016- December 2017
DESIGNATION Credit Controller
DUTIES AND RESPONSIBILITY
●Maintain the debtor’s ledgers
●Responsible for the accurate and timely debtor’s reconciliation
●Liaise with internal and external customers to resolve queries
●Responsible for the preparation and processing credit notes
●Reconciliations of standard accounts outstanding accounts
●Preparation of debtor’s reports
●Health, Safety, environment and Housekeeping
●Capturing of payment to your accounts on a daily basis
●printing and posting statements
●close interaction with branches
●Investigation of unallocated funds paid into the bank account on a monthly basis
●Reviewing accounts for Credit Limit increase on Experian
●Have 4 branches reporting Richards bay, Mokopane, Phalaborwa and Steelpoort where I do all the above for
●Continuous liaising with Bank on un-identified payments received on our bank
●Intercompany / cross border accounts management
●Responsible of risk management in setting and maintaining realistic credit limits per customer
●Working on BAAN similar to SAP system
●Monthly reconciliation on ledgers pertaining to Debtors Department
Reason for leaving : Studies
COMPANY Chesa Nyama (Fast Food Franchise)
DATES OF EMPLOYMENT January 2015- December 2015
DESIGNATION Manager
DUTIES AND RESPONSIBILITY
Finance and Accounting
●Payment of Creditors (payment of suppliers, monthly royalties to franchisor, rental, stock payments).
●Pastel User
●Maintaining all financial records, managing of bank & petty cash accounts;
●Day end reports
●Month end reports (sales, vat, stock, budget, cash flow, variances)
●Monitoring and measuring stock.
●Loading invoices & expenses onto Pastel
●Preparing costing reports, budgets and forecasts
Human Resources
●Screen and interview candidates, and on the job training
Marketing and Sales
●Creating an awareness of product to the community at large through:
●Print advertising (local paper & distributing fliers, Mr. Delivery books)
●Online marketing (Facebook and twitter)
Customer Service
●Follow-ups with customers concerning product delivery and quality issues.
●Ensuring a customer has the best possible experience in-store.
Fulfilling Orders
●Stocking Supplies: Stock (potatoes, oil, uniform, stationery)
●The maintenance of equipment
●Create sales displays and even stock the shelves.
Business activities
●Organizing marketing activities, such as promotional events and discount schemes.
●Preparing reports at the end of the shift/week, including staff control, food control and sales.
●Planning and coordinating menus.
Front-of-house:
●Coordinating the entire operation of the restaurant during scheduled shifts.
●Ensuring that all employees adhere to the company's uniform standards.
●Meeting and greeting customers and organizing table reservations.
●Advising customers on menu choice.
●Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Housekeeping:
●Maintaining high standards of quality control, hygiene, and health and safety.
●Checking stock levels and ordering supplies.
●Preparing cash drawers and providing petty cash as required.
●Helping in any area of the restaurant when circumstances dictate
Reason for leaving : Growth & Advancement
COMPANY Standard Bank (Card Division)
DATES OF EMPLOYMENT October 2013- July 2014
DESIGNATION Debt Collector
DUTIES AND RESPONSIBILITY
Book Value R 2 million
Total Number of Accounts 2500
-+120 accounts per day
Outbound Calls
Statements
Tracing Clients
Collecting of over limit Amount
Collecting Monthly Instalments
Downloading Of Debit Orders
ITC check on cardholders
Working on DAVOX system
Reason for leaving : Temp Assignment with Kelly
REFERENCES
Lisbeth Hlongwane
Chesa Nyama Mulbarton
Owner
Carlyn Hoffman
Weir Mineral
Credit Controller
Cem
Amerikan Kültür
Manager
PALANE SALLY ANNE PHORA
CONTACT DETAILS: 067-***-****
EMAIL: ******.*****@*****.***
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