Clerical Specialist
Resume:
Danean R. Franklin
**************@*****.***
Industrial work summary 2018-2020
Amazon Sortation Associate : Feb 2020-April 2020
Cicninnati, Ohio 40 hours per week 15.00 per hour
Duties were to receive product boxes and packages into the warehouse via scanner and to sort the boxes onto conveyor belts that led to stowing areas for boxes to be fit into. The boxes were categorized and registered for driver routes and then delivered . The physical duties include lifting boxes no more than 49 lbs throughout the shift. Practiced good manufacturing practices and great with keeping a safe working environment.
Seasonal Amazon Employee / Amazon Warehouse Associate : October -December 2019
Hebron, KY 40 hours per week 20.00 per hour
Duties included receiving products from trucks into the warehouse via scanner and then onto a conveyor built for distributing throughout the facility for sorting. Required lifting boxes up to 50lbs; in certain areas I labeled boxes according to contents, or opened boxes that contains multiple counts of the same products for sorting, then planed into small totes for processing. The system would weigh the totes and I paid close attention to weight restrictions before sending on to conveyor. Utilized a 10 key numeric data system as well as scanning. The counting and recounting of various products took patience and time to ensure accuracy of received product into the facility. I kept a very clean work space environment and helped others as needed or requested.
Adecco / ( Toyota):June -August 2019
Hebron, KY 40 hours per week 16.00 per hour
Proper shelving of Toyota and Lexus auto parts in labeled locations . Process included double verification for quality standards and accuracy. This was to ensure that the precise part is picked and packed when the customer was in need of replacement. Utilized power carts and scanners for identifying parts. Learned part logistics regarding overages, and or missing parts from vendors. Sorted complicated cases for other shifts to save time. Used integrity and urgency when given a high priority cases/parts. Followed through with Team leads, managers and Integrity team. Ensured that power carts worked properly at the start of shift. Placed pallets in proper loading areas for re-use with pallet jack. Cleaning duties once a week.
In addition, I gained experience working for Pepsi- Frito Lay via Adecco for a 2 week assignment. Duties were to create product displays for customers. The displays were then shrink wrapped and carried by utilizing a pallet jack for easy transport to the Frito Lay trucks .
Fedex Independence KY Oct. 2018- Nov 2018
40 hours per week 17.00 per hour
My experience at Fed Ex involved handling consistent flow of lifting boxes from 5-100 lbs. into trailers. All boxes accounted for with RF scanner. Worked well with teammates and communicated team lifts where needed to ensure safety of self & co-workers. Maintained the integrity of company by securing all damaged or opened packages. Cleared walkways for safe transfer from chutes. Guided heavy boxes through the chute onto roller so that all boxes could be lifted safely and structured and built into walls of the Fed Ex trailer. Assisted in labeling all hazard materials, and air restricted packages.
Overall Office Experience:
Spherion Staffing Cincinnati, Ohio: 3/2019 -5/2019
40 hours per week 18.50 per hour Peak Season Employment
Data entry clerk and mail processor for USBank assignment via Spherion Staffing.
Duties: To extract ( open ) mail and give to appropriate departments; also to enter Alpha-numeric account information and demographics into the system for processing and verifying that information at least twice for accuracy.
I volunteered where I was needed most and also made sure that shift goals were complete before I left for the day. This was a 5 week Peak assignment for this company.
American Modern Insurance Group via Precision Staffing Amelia, Ohio –9/201*-**-****
40 hours per week 14.50 per hour
Gained experience in taking inbound calls in regards to Home Dwelling and Car insurance billing. Posted payments to customer accounts. Added notes and memos into customer accounts for call tracking, and retrieval. Professional communication with internal teams. Ability to work within multiple systems. Fast learner.
Phlebotomy Externship, Parkersburg, WV 6/201*-**-****
Duties included verifying patient data, performing venipunctures ; labeling of tubes and distinguished the common tests ran that physicians needed from the lab specimen. Completion of over 100 verifiable venipunctures with equal amount of successful patient instruction, handwashing, infection control, personal protection equipment use, and disposal of biohazard materials. Limited EKG and EPIC training.
Administrative duties :Answering phone calls within Phlebotomy lab. Also included communicating with patient & intake, greeting patients and making copies of patient information & hand delivering lab specimens for centrifuging via automatic tube system .
2011-2017 Homeschooled my son during this gap in employment
International Paper dba Xpedx Cincinnati, Ohio 3/1999-8/2002
40 hours per week 11.96 per hour
Duties were to input check batches in to the Accounts Receivable system. ( JDE)
Carefully balanced spreadsheets for the Accounting Team
Journal Entries by EOM
Internal and External Communications
Printing of reports
Organizing files for quick retrieval
Processing transactions via debit transaction system
Reported variances; and reported lost or unapplied cash.
Additional administrative duties :To set aside time to be the company's front desk receptionist. Paged personnel via intercom system. Noted urgent calls and visitors in the lobby. Maintained professionalism and reputation of company's mission and values. Communicated very well internally and with providing assistance with other branches with relief help and /or training opportunities.
Brazos Sportswear Cincinnati, Ohio 2/1998-2/1999
40 hours per week 10.00 per hour
Provided order entry, sales tracking and assisted with light packaging to fulfill the orders for assigned sales representatives.
Internal and external communications
Maintained excellent customer service
Maintained files and organized account specific information
Receptionist duties
The Future Now Cincinnati,Ohio 12/1994-5/1997
40 hours per week 11.00 per hour
Team Leader for computer hardware helpdesk and dispatching call center.
Created and organized manuals and files to teach my teams on procedures.
Input work order requests; connected clients with technicians via pager and dispatching software. Followed up with customer satisfaction surveys and closed the work order/ticket with the technician in a timely manner.
Also assisted sales rep with quotes, order entry of computer sales and tracking and payment of those orders. Made decisions that helped the company expand call center teams and processes; provided ideas and solutions.
Additional duties: Front desk administrative support; ie, processing paperwork in order for technicians to receive paging system for work order requests. Made copies, and ran reports. I wa the company receptionist for inbound calls and first person contact, when not in dispatcher role . Exemplified professionalism at all times to maintain company reputation and business goals.
EDUCATION: 1992 Graduate from Parkersburg South High School
Parkersburg, West Virginia 26101
2018 Graduate from American National University
Parkersburg, West Virginia 26101
* National Certifications in Phlebotomy and EKG Technician
2018 University of Cincinnati Clermont College
Batavia, Ohio 45103
Major: Health Information Technology: on hold due to pursuing employment opportunities
SKILLS
Data Entry
Dispatching
Receptionist
Phlebotomy
Limited EKG training
Accounts Receivable
Customer Service
Warehouse Associate
Note: Ability to read a measuring tape, worked with basic hand tools and power tools including nail gun, staple gun, etc. including calculating and converting percentages
Volunteer work Habitat for Humanity – 300hrs of volunteerism working on new houses. I was trained to do basic routing of wiring, installing insulation and drywall, measuring, assisted with cutting wood, installation of appliances, and bathroom fixtures.
Contact this candidate