A highly accomplished Project Management Professional (PMP) and Agile Coach with excellent project leadership qualities, outstanding PMO implementation skills, and a successful, proven approach to program communication and change.

Professional Experience

ECFMG (Philadelphia, PA) February 2019 to March 2020

Registration and Score-Reporting Agency for Foreign Medical Graduates

Program Director (Contract)

Accepted program management responsibilities for organization’s cloud transformation initiative. Conceptualized, architected and implemented a governance plan that delivered more agility with greater flexibility and cost efficiencies.

Created and managed the program’s $18M budget. Established new charging and reporting practices providing leadership the ability to improve their financial decision making

On-boarded two on-shore/off-shore development partners. Successfully negotiated sub-contract terms, lower work package costs, and significantly reduced the need for change orders by 25%

Influenced risk awareness by leading a risk analysis initiatives that identified and circumvented potential pitfalls and cost overruns

Led organizational change initiatives that transformed legacy processes into new and progressive practices

Blended waterfall and agile methodologies to create an efficient hybrid environment for development and delivery of program objectives

PMO Consultant and Mentor (Contract)

Provided expertise, experience and coaching services to improve the PMO’s effectiveness and to optimize the office’s responsibility for managing project costs, schedules and resources.

Assessed and scored the organization’s PMO and IT project management maturity model. Evaluated their PMLC and SDLC current state environment and set a future state direction for the organization

Designed and implemented a phased approach to increase the department ‘s maturity level while driving project management best practice and championing process improvement initiatives

Created and launched a new demand management processes allowing IT to meter incoming projects based on business justification and alignment to organizational strategy

Mentored the PMO team to broaden skills and competencies, coached IT and operations on agile methodologies, and introduced scrum framework to the development team

Authored project artifacts, established process flow diagrams, created a steering committee, technical advisory board, and change control board

Qlik (Wayne PA) August 2016 to February 2018

Visual Analytics and BI

Sr. Project Manager, EPMO Lead

Transformed the Project Management Office to Enterprise status by shifting the PMO focus from tactical to strategic governance and standardized processes.

Led an effort to prioritize development projects based on company strategy. Initiated a new streamlined charter and business case model that provided more accuracy to the project selection process

Spearheaded the company’s agile transformation while converting IT to an iterative development model. Influenced the adoption of scrum while serving as coach and trainer

Audited the in process project portfolio to assess the likelihood of on time on budget delivery. Made decisions on project stoppages and offered help to get other projects back on track.

Conceptualized and implemented strategy for capturing project and program status/KPI. Established new “path to green” requirements enabling the management team to keep a pulse on project health and revenue expectations

Blended six sigma methodologies with PMI project management processes to standardize and simplify IT’s project management a software development life cycle

Omnicare, Inc. (Trevose PA) July 1994 to 2016

Fortune 500 provider of Long Term Care Pharmacy service - now owned by CVS

Director/Program Mgr., Project Management Office (2006 to 2016)

Architected, built and implemented the company’s first Project Management Office (PMO). Transformed an ailing project delivery process by overhauling project initiation, planning and execution. Strengthened stakeholder engagement, and inspired an on time and within budget project delivery life cycle.

Influenced change and acceptance of a new project governance model

Implemented a demand management system allowing IT to better prioritize work efforts

Established a resource capacity planning process to allow proper allocation and forecasting of division resources

Pioneered the use portfolio management methodology and the practice of selecting project based on business case and alignment to company strategy

Routinely deliver (5K to 1M) IT projects, resulting in widespread measurable ROI

Evaluated, selected and implemented the company’s first Project Portfolio Management (PPM) tool, MS Project Server

Managed, trained and mentored a pool of program and project managers

Marketing Director, IT Division (2004 to 2006)

Tasked with improving IT’s stature within the organization, created a novel communication and presentation strategy to improve the department’s reputation. Instigated internal marketing campaigns and presented product road maps to educate all division staff on new products, software enhancements, and integration partners.

Established change and transition management services, influenced and softened change while increasing the adoption of IT products and services

Established on site implementation teams to support new software upgrades and processes resulting in an increase of confidence in the IT’s ability to deliver

Managed a team of trainer and technical writers refocusing their purpose to improve customer experience

Rescot Systems Group, Inc. (Trevose, PA)

Pharmacy software development firm purchased by Omnicare in 2001

Director of Business Development (1994 to 2004)

While responsible for all sales, marketing and account management activity for the organization increased recurring revenue by 60% in two years. By redefined selling and service strategies to concentrate on customer satisfaction, turned customer support into the market’s gold standard. During my tenure, the company enjoyed an unparalleled 100% customer retention rate.

Shifted sales process to include installation and training, increasing sales team’s stake in project success and customer start up satisfaction

Trained new hires in presentation skills and developed support phone techniques and process approved for companywide adoption

Advanced Development and Engineering Center

(Swarthmore, PA) 1986 to 1994

Engineering company specializing in automation and ammunition manufacturing

Contracts Manager

With signature authority for $25.5 million off-shore, ordnance automation contract, I managed a network of global subcontracts throughout the US, Europe and the Far East. Negotiated 15–25% reduction in vendor quotes, while decreasing company exposure to project risk

While managing the project budget and delivery schedules, coordinated the issuance and receipt of Letters of Credit, Performance Bonds, and Bank Guarantees

As proposal leader, cut bid process time by while increasing cost accuracy for all labor and material estimates

Hosted vendor conferences with international stakeholders to assure smooth delivery of materials and services

CAREER HIGHLIGHTS

20+ Years of Project Management Experience

Built and Matured Three Project Management Office’s (PMO & EPMO)

Architected and Implemented Demand Management Systems

Created Resource Capacity Planning Processes

Evaluated, Selected and Implemented Project Portfolio Management (PPM) Systems

Directed a Salesforce Cloud Transformation Effort

Served as Agile Coach and Scrum Trainer

Served as Contracts Manager and Proposal Leader

Launched Change Control Boards, Steering Committees and Technical Advisory

CORE COMPETENCIES

Schedule, Budget and Scope Adherence

Risk Identification and Issue Resolution

Business Relationship and Stake Holder Management

Transformation and Change Adoption

Department Training and Mentoring

Budget, KPI and Status Reporting

Business Driver Identification ROI and Project Audits

Proposal Development and Pricing/Terms Negotiation

Bid Analyzation, Subcontract and Vendor Management

CONSULTANT SERVICES

PMO Maturity Assessment and Scoring

Process Evaluation, Gap Analysis and Project Audits

Current State to Futures State Roadmaps

Project Prioritization and selection

Risk Identification contingency planning and mitigation

Effective coaching and mentoring

Best practice and continuous improvement

Oversight and leadership in Executing Projects and Managing Budgets, Resources and Relationships

MEMBERSHIPS

PMI Delaware Valley

PMO Linked

PMO Directors

Scrum.org

Scrum Study

Scrum Alliance

TECHNOLOGIES

Microsoft Office Suite

Hoshin Strategy

PMBOK - SBOK

ITIL Foundations

Agile Frameworks

Jira

ServiceNow

Azure Dev Ops

Salesforce

CERTIFICATIONS AND EDUCATION

Project Management Institute

PMP - #1419558

Scrum Alliance

Scrum Master (CSM) - #558840

Scrum Study

Scrum Foundation (SFC) #568151

CSME, Inc.

ITIL Foundations - #100613349

Qlik Fit for Growth

Six Sigma Green Belt (SSGB)

RETS Electronics

Digital Technologies

IBM

Signature Selling Methodology

Technical Sales Support

Neumann University

Business Administration

LinkedIn Profile:

https://www.linkedin.com/in/Michael-T-Lubragge/

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