Human Resources Manager

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

DANIELLE VAZQUEZ

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Objective: To obtain a Human Resources management position in a customer-focused, professional team environment. I am seeking an opportunity to demonstrate and further develop my leadership skills, with the opportunity for advancement. Forward-thinking HR Manager, proficient in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision- making. Able to build rapport at all levels and resolve issues in timely manner. Payroll coordination

Benefits and compensation management

[Software] proficiency

Recruitment strategies

Problem resolution

Workforce improvements

Human resources management

Proficient on all video platforms including

Microsoft Teams, Zoom,Cisco Webex, Google

Hangouts. GoTo Meeting, Skype

Multitasking abilities

Microsoft Office proficiency

Strong communication skills

Process improvement

Employee relations

Team building

Training and development

Recordkeeping

03/2018 - Current

HR Manager

Employu-Non Profit Organization - Casselberry, Florida Manage full-cycle recruitment

Assessed and improved compensation packages to attract highly qualified applicants for organizational vacancies

Directed job fairs to bring in local talent for long term and seasonal positions Developed strategy for recruitment and hiring

Ensured that all benefit program administration tasks were smooth-running Utilized automated employee performance reminders for Area Mangers and Job Coaches Reduced process lags by accurately managing confidential records for staff members Monitored and handled all employee claims, including performance-based and harassment incidents Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports

Maintained company compliance with all local, state and federal laws, in addition to establishing Casselberry, FL 32707 407-***-**** ***************@*****.*** organizational standards

Support managers with questions regarding staff member(s) or compliance, assist in performance improvement or discipline of staff members when needed Demonstrated organizational and time management skills needed to support staff, workflow and overall efficiency

Ability to display sensitivity, tact, and responsiveness Logical, resourceful and clear-headed

Assist in processing of client and employee payrolls on as-needed basis Streamlined HR efficiencies, coordinated new hire orientations Setup new Recruiting platform for all company programs Obtained approval for all new hires, including Federal, State and Local background checks Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams

Briefed new hires on essential job information, such as company policies, employment benefits and job duties

Mentored new hires, resulting in stronger staff development and increased productivity 08/2016 - 03/2018

Recruiter

True Blue - Orlando, Florida

Retail Associate- responsibilities include working closely with customers to determine their needs, answering their questions about products, and recommending solutions. Promptly resolve customer complaints and ensure maximum client satisfaction

Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs Developed lists of qualified candidates for corporate hiring managers Operated and maintained applicant tracking and candidate management systems Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables

Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments

Verified applicant references and employment details Maintained filing system of current, prospective and future positions Evaluated strengths and weaknesses of candidates through effective screening processes 08/2015 - 12/2016

Restaurant Manager

Aramark Corporation - Orlando, FL

Ask customers about quality of their service and handle any complaints (with assistance from manager on duty) while maintaining positive attitude and smile Assist with daily STEP observations and report safety hazards discovered in location to management immediately

Safe- Serv manager certified

Kronos certified

Manage team of up to 10 students in various tasks daily Schedule all staff

Maintain restaurant safe and ensure deposit is correct for next day Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction

Organized special events in restaurant, including receptions, promotions and corporate luncheons Developed, implemented and managed business plans to promote profitable food and beverage sales Led and directed team members on effective methods, operations and procedures Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance

Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business

Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties Reconciled cash and credit card transactions to maintain accurate records Interacted positively with customers while promoting hotel facilities and services Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately

Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies

Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity

Skillfully interacted with external vendors to obtain best quality in pricing and product Correctly calculated inventory and ordered appropriate supplies Maintained safe working and guest environment to reduce risk of injury and accidents Carefully interviewed, selected, trained and supervised staff

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