Customer Service Executive

ADENIYI AYOMIDE

+234********** *****************@*****.*** Lagos,Nigeria.

PROFILE

I am a young, strong-willed and goal-driven graduate with an unwavering desire for optimal productivity. I have been privileged to learn from a host of seasoned managers at previous positions where I acquired valuable practical skills in organizational management and corporate etiquette.

OBJECTIVE

To secure a responsible career opportunity in a reputable organization where my previously-learnt skills will be reinforced by hands-on training and active engagement in a highly-collaborative department.

CORE COMPETENCIES

-Good Communication Skills - Time Management

-Creative Thinking - Relationship Management

-Flexibility - Problem Solving

VOLUNTEER EXPERIENCE

Client Relationship Officer Apr 2020 – June 2020

D’xtrastores

-Developed procedures, established standards and tracked shipments

-Fielded customer enquiries, processed and resolved customer complaints.

-Presented solutions to clients and negotiated prices optimally.

-Established rapport and maintained healthy relationship with clients.

Sales Representative Nov 2016 − Oct 2017

Saturday Chronicles Company, Lagos

-Negotiated with clients for efficient service delivery at profitable fees.

-Coordinated the production of marketing materials, including videos and emails.

-Discussed technical aspects of services.

-Directed campaigns, leveraging on the use of social media

EDUCATION

Bachelor of Physiotherapy, Second Class Upper 2016

University of Lagos, Nigeria.

Senior Secondary School Certificate 2011

University of Lagos International School, Lagos.

PROFESSIONAL TRAINING

Customer Service & Relationship Management, SkillsEdge Consulting Nigeria, 2019.

Soft Skills Certification, Jobberman Nigeria, 2020.

REFEREES

Available on Request.

Contact this candidate