Office Resources

Susan A. Clerkin

***********@*****.*** **** Lake Avenue, #305

216-***-**** Cleveland, Ohio 44102

PROFESSIONAL PROFILE

Desire to enter an interesting position. Demonstrated effective communication and interpersonal relationship skills. Experience working with diverse populations.

EDUCATION

Baldwin Wallace University, Berea, Ohio

Bachelor of Arts – received Summer, 2020 – 3.5 GPA

Major: History

Minor: Philosophy

ACCOMPLISHMENTS

Volunteer of the Year

Cleveland Botanical Gardens

Recovery Resources

American Red Cross

COMMUNITY INVOLVEMENT

Usher, 2002 – 2016

Severance Hall, Cleveland, Ohio

Greet and escort patrons to seats; answer questions as needed

Head Usher, 2006 - 2016

Playhouse Square, Cleveland, Ohio

Supervised 5-8 ushers to ensure patrons accommodated

Docent, 2011 – 2014

Cleveland Botanical Gardens, Cleveland, Ohio

Guided and informed visitors about Glasshouse, indoor garden, and flora and fauna on display

Researched information to impart knowledge to visitors about Madagascar and Costa Rica biomes

Greeter, 2008 – 2014

Welcomed visitors and directed to different areas of the facility

Promoted to Docent based on performance

Volunteer, 2003 – 2007

Recovery Resources, Cleveland, Ohio

Supported supervisor with fundraising and grant writing projects

Remained flexible to assist with other clerical duties as needed

Volunteer, 2005 – 2007

Great Lakes Science Center, Cleveland, Ohio

Performed miscellaneous office tasks for administrative offices

Volunteer, 2002 - 2007

American Red Cross, Cleveland, Ohio

Assisted with blood drives, including registering donors, and preparing items

Exposed to variety of people

TECHNOLOGY SKILLS

Familiar with Microsoft Office programs, including Word, Excel, PowerPoint, and Publisher

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