Restaurant Manager

Dimitris Nathanail

Personal information

Address Riyadh City

Telephone +966*********

Email *********@****.***

Personal Statement

An enthusiastic and hardworking individual. With drive, determination, and proven ability to operate efficiently and profitably. Possessing excellent communication and hospitality skills. Looking for a challenging position with opportunities to develop and grow up.

Work experience

Mar 2020- Now Restaurant Manager, Montreux House, U WALK-Riyadh City

New Restaurant Opening

Recruiting & Developing FOH Team

Business analysis & Business Plan

Establish POS on Restaurant

Marketing Promotion

May 2019- Feb 2020 Assistant Restaurant Manager, Yauatcha Soho, Hakkasan Gr.

Michelin Star Restaurant Experience

Managing High volume operations

Developing team to High Standards Service

Recruitment Manager

Organizing and Managing Events

Good Knowledge of P&L and Business plans

Sep 2018- May 2019 Assistant Restaurant Manager, Hoppers Wigmore St.

Supervising shift for an efficient customer service

Developing the team in Spirit and Wine Knowledge

Recruitment Manager

Maintenance and EHO in charge Manager

Good use of Fourth and FNB

Feb 2019 Level 3 Award in Food Safety

Sep 2018 Fire Warden Training

April 2018- Aug 2018 Assistant Manager Villandry Restaurant, Great Portland St.

Supervise efficient working of departments and assigned shift

Administer training program and prepare schedule and handle inventory effectively

Preparing weekly staff Rota

Training employee teams to provide excellent customer service

Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.

Evaluate performance and recommend training schedules

Nov 2017 - April 2018 Waiter/Head Waiter at Milos restaurant, Regent St.

Supervise and coordinate activities of front of house and serving the guests

Assign duties, work stations, and responsibilities to the waiters

Inspect dining tables and work areas for cleanliness

Greeting customers and guide them to their table

Dealing with high profile and demanding customers

Apr 2015 – Nov 2017 Assistant Manager at Nando’s restaurants,

Goodge St. - James St.

Operating till and taking cash

Providing friendly and courteous service to customers

Dealing with customers complaints

Managing the staff and any arising problems in the team

Ensuring High standards of hygiene procedures and food quality

Communicating with kitchen staff to ensure efficient food service

Responsible for training and developing restaurant staff

Closing the till and monitoring the sales of each day

Sep 2014 – Apr 2015 Cashier at Nando’s restaurant, Goodge St.

Operating till and taking cash

Providing friendly and courteous service to customers

Responsible for housekeeping

Jun 2015 – Dec 2015 Bartender at Elysee Restaurant, Fitzrovia

Working part time every Friday and Saturday night, at a very busy and demanding environment. Responsible for mixing drinks, setting up and preparing the bar area, taking cash and operating the till.

Oct 2013-Aug 2014 Sales Assistant at Superdry, Patras Greece

Receiving deliveries from suppliers

Arrange ordering and deliveries

Responsible for customer service

Helping with promotions

Dealing with any queries or complaints

Sep 2012-Sep 2013 Sales Assistant at Diesel, Patras Greece

Welcome and advice customers

Ensure clothes are good display

Handle payments

Keep the shop clean and tidy

Oct 2009 – Aug 2012 Sales Assistant at Ambiente Nuevo (Furniture shop), Patras Greece

Assisting on furniture sales and customers service

Promoting new furniture designs

Assisting on paperwork and invoices

Aug 2008 – Aug 2009 Greek Army Service.

Education

Sep 2005 – Jul 2008 13th High school of Patras.

Languages

Greek (mother tongue),

English (proficient)

Computer skills

POS systems including Maitre’d

Microsoft tools – Word, Excel,

Windows

Interests

Boxing, football, cinema, music.

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