Benefits Admin

JAN BENIQUEZ

Corporate Benefits / COBRA Specialist &

Administrator

PROFILE

[He/Him/They]

I believe we can empower others by

teaching them how to solve problems

rather than solve it for them. My

background in corporate benefits and

banking has supplied me with over 6

years of administrative experience. I

am committed to diversity and

inclusion and maintaining a healthy

company environment by leading by

example.

CONTACT

PHONE:

801-***-****

LinkedIn Profile:

https://www.linkedin.com/in/jan-

beniquez-607b7918a/

EMAIL:

***.********@*****.***

HOBBIES

Dungeons & Dragons

Roller Derby

Gardening

Gaming (PC, Switch, PS4)

EDUCATION

University of Puerto Rico

2007 - 2013

Bachelors Degree in English Literature and Education in English as a Second language

WORK EXPERIENCE

NFP Benefits Coordinator

Aug 2019–May 2020

- Main point of contact for approximately 25 small to large business ranging for 30 to 500+ members each.

- Took ownership of resolution for disputes/claims between members and insurance providers, maintaining strict HIPAA compliance.

- Developed the transition process for groups changing COBRA carriers which resulted in significant improvement of quality for the transition process and service for over 15 groups.

- Sole point of contact for Spanish speaking clientele

- Created Benefits guides for employees in both English and Spanish

- Traveled during open enrollment dates and gave presentations on Employee Benefits in both English and Spanish

Zion’s Bancorp Appraisal Coordinator

Aug 2016–Aug 2019

- Served as a single point of contact for multiple departments and affiliates within the bank’s footprint. This pertained to the procurement process in maintaining the appraisal ordering systems.

- Reviewed, edited, and verified public records and appraiser reports for potential errors

- Reviewed and assessed risk factors prior to bank transactions on a case-by-case basis

- Managed the relationship between the various vendors to ensure timelines were consistently met within standards for a large volume averaging 300 monthly

References can be provided upon request

SKILLS

50%

65%

85%

95%

100%

HR

Onboarding

Salesforce

Microsoft

Office

Bilingual

Contact this candidate