DESIREE REGALADO
Contact no. 051*******
**************@*****.***
Executive Assistant- Marketing Professional
Dynamic and results-oriented professional with successful track record as Executive Assistant - Marketing industry seeks a position of EA and Marketing Officers. Articulate and persuasive in dealing with management, peers, staff and diverse clientele. Consistently meets and exceeds corporate sales, goals, while mentoring staff to improve customer satisfaction. Strong decision- making, leadership and marketing skills.
WORK EXPERIENCE
Alkoudmani Trading Co, LLC –UAE
January 2020 up to PRESENT
Executive Assistant to CEO / Marketing Head
• Completes a broad variety of administrative task for the General Manager/CEO including: managing an extremely active calendar of appointments, composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travels plan, itineraries and agendas; and compiling documents for travel- related meetings.
• Communicates directly, and on behalf of the General Manager, with corporate management, and others, on matters related to programmatic initiatives.
• Research prioritize and follow up on incoming issues and concerns addressed to the General Manager, including those sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the General Manager Office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Acts as barometer having a sense of the issues taking place in the environment and keeping the General Manager updated.
• Provides leadership to build relationships crucial to the success of organization, and manages a variety of special project of General Manager.
• Successfully completes critical aspects of deliverables with a hand- on approach, including drafting acknowledgment letters, personal correspondence, and other task.
• Prioritizes conflicting needs, handles matters expeditiously, proactively, and follows- through on projects to successful completion. often with deadline pressures.
• Help promoting Company Product by giving Sales team a training about Products.
• Provides training to Sales Executive on how to handle Clients.
• Attends some Meeting with Sales Executive Clients CROSSROAD INSURANCE BROKER,UAE
TOP PEFORMER FOR THE QUARTER
MDRT (Million Dollar Round Table Awardee)
2014- PRULIFE UK Philippines – PRUDENTIAL PLC.
2106- PRULIFE UK Philippines – PRUDENTIAL PLC.
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WORK EXPERIENCE
CROSSROAD INSURANCE BROKER
SR. MANAGER
October 2019 to February
• Manage operations and productivity at an insurance Company.
• Create and modify procedures and documents related to policies.
• Identify and analyze risk associated with policies.
• Achieve Target Sales
• Review Insurance policies.
• Analyze statistical data, such as mortality, accident sickness, disability and retirements rates and liability for payment future benefits.
• Direct reporting to Vice President- Life and Investment. Prulife UK Prudential PLC. Manila-Manila
Assistant Unit Manager April 2012- June 2019
• Improving the overall customer relationship,delivering reliable administrative support and customer service.
• Planning and Target setting of the Team
• Formulating Sales Strategies of different Products.
• Recruitment and Management of Team member Training.
• Demonstrate Excellent Salesmanship and Team Leadership
• Acknowledging customers promptly and treating them in a courteous manner.
• Finding out what information, product and services that customers requires to meet his/her needs, providing clear, accurate and relevant information.
• Maintaining a strong working knowledge of clients portfolios / product with the company.
• Resolving customers queries.
• Helping Agents to produce file note after any clients meetings, summarize any additional actions required, including follow up calls.
• Sales activity planning, including reviewing existing customers files to identify sales opportunities. Sales Coordinator April2000-2002
• Writing up accurate and grammatically correct sales correspondence for customer. Mandarin Oriental Hotel Makati Sales
Coordinator April2000-2002
• Making a significant high number of daily outbound calls to prospective clients;
• Processing sales related letters,proposals and contract in timely manner;
• Ensuring that all inquiries are dealt with accurately, timely and professionally;
• Preparing month-end Sales reports for Senior Managers and also presenting them;
• Distribution written messages from Senior Manager to sales staff member’s;
• Tracking sales orders to ensure that they are scheduled and and sent out on time;
• Building professionals and productive relationships with other work colleagues;
• Removing any administrative obstacles in the sales office that are holding back operational efficiency.
EDUCATION
COLEGIO DE SAN JUAN DE LETRAN
Bachelor of Science in Tourism major in HOTEL and RESORT MANAGEMENT CALAMBA-1996-2001
STA.CECILIA CATHOLIC HIGH SCHOOL CALAMBA-.1992-1996 TAFE QUEENSLAND
Early Childhood Training
• Foundation Courses in Children’s Services September 2009-2010
• Apply Advance First AID (HKLTFA2A) November 2009
• Certificate III in Children Services
0ctbet 2010 Brunei Darussalam
ADDITIONAL SKILLS
• SELF MOTIVATION
• LEADERSHIP
• ADAPTABILITY
• TEAMWORK
• ABILITY TO WORK UNDER PRESSURE >DECISION MAKING CREATIVITY