Office Assistant Customer Care

SHUBHRA JYOTI ROY.

Mobile: +91-629*******.

E-mail: *************@*****.**.

Seeking assignments in General front office executive with an organization

repute.

SYNOPSIS

Seeking a position to utilize my utmost efforts and skills in an innovative way towards the success of an any industry. To work as a team to meet new challenges and expand the capabilities of an any industry job.

To work as a most dedicated yet professional in any industry and I want to steadily move towards my career goal and build up a good base of experience in any big field.

Client Servicing

Interfacing with clients & maintaining relations with them for ensuring continued & repeated business in each campaign planned by the company & thereby augmenting business & profitability.

Providing value added customer services by attending customer queries & issues.

Monitoring the post service activities like follow up with the customers, service reminders & handling customer grievances for superior customer service.

PROFESSIONAL DETAILS

I worked in MAHANAM IMPAX PVT LTD as a Office assistant From 17th April 2010 to 11th September 2014 (Kolkata).

Accountabilities:

Take the Client Visit.

Stock updating as per Production.

Taking the order from the Client.

Deal with queries from the Client .

I worked in Marc Eco Light Pvt ltd as a office Coordinator 1st October 2014 to 15th May 2018 (Guwahati).

Accountabilities:

To coordinate between H.O. sales team and clients.

Manage the office and take feedback from clients over phone.

Stock handling and regular visit to consignee point to check the stocks.

Check warranty of faulty bulbs and lights from clients and report to H.O.

Do all office related bank activities for the branch.

.

Right now I am working in PRESTAR INFRASTRUCTURE PROJECTS LTD as a Sales Coordinator from 14th June 2018 (Guwahati).

Accountabilities:

Corresponds with the Client & Sales Team.

Making Invoice.

Payment Follow up.

Deal with queries from the Client.

Report to the Branch Manager.

ACADEMIC

B.A. from Tripura University in 2005.

Intermediate from Tripura Board of Secondary Education in 2000.

High school from Tripura Board of Secondary Education in 1998.

EXTRA QUALIFICATIONS

Basic knowledge of computer(MS office, Excel).

Well known internet.

STRENGTHS

Have the ability to work under high pressures.

Hardworking.

Quick Learning skills.

Compatible Behavior under any situation.

PERSONAL DETAILS

Father’s Name : Mr. Narayan Roy

Date of birth :10.07.1982

Gender : Male

Language known : English, Hindi, Bengali

Marital Status : Unmarried

Height and weight : 5.10ft, 76kg

Nationality : Indian.

Hobby : To meet people,talk to them and make

friends.

Permanent Address : C/O: Subodh Ranjan Ganguli (Land lord).

326 Jaigirghat Road, Kshudiramsarani,

Thakurpukur,Kolkata-700063.

DECLARATION

I do here by furnish that the above given information is true and correct to

the best of my knowledge.

MESSAGE/LETTER OF INTENT.

I am seeking a position to utilize my hospitable nature, high IQ, welcoming smile and skills in an innovative way towards the success of an any Industry. It can bring the best out of my ability to work as a team to meet new challenges and expand the capabilities of an any Organization. My dream is to work in a healthy, friendly but challenging environment which can enable me to grow as a successful industry employee. My responsible nature ensures solving customer’s problem by providing resolution to their Customer Care related queries .I will be responsible for providing world class customer experience and satisfaction in an any job.

I am pretty sure I am cut out for the job as a successful industry employee.

( Shubhrajyoti Roy).

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