SHARAY SANCHEZ
Sales Associate
San Lorenzo, CA *4580
******.*******@******.***
To attend a four-year college and obtain a part time job.
#readytowork
Sales Associate
Victoria's Secret - Hayward, CA
July 2019 to December 2019
• Processed POS transactions, including checks, cash and credit purchases or refunds
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
• Assisted customers with prompt and polite support in-person and via telephone
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
• Applied security and loss prevention training toward recognizing risks and reducing store theft
• Increased loyalty by selling at least 3 angel credit cards every day (remained angel of the month 4 months straight with most credit opened)
Seasonal Sales Associate
Kohl's - San Leandro, CA
November 2018 to January 2019
• Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
• Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
• Maintained clean sales floor and straightened and faced merchandise
• Greeted customers entering store and promoted sales or special programs
• Cleaned out/checked fitting rooms very 30 min
• Assisted customers with locating and choosing merchandise in any store department
Hotess & Food Runner
Chilies Bar & Grill - Union City, CA
March 2017 to October 2018
• Watched dining area staff to evaluate server loads and calculate accurate wait times
WORK EXPERIENCE
• Supported servers, food runners and bussers with keeping dining area ready for every guest
• Managed in-person and telephone guest inquiries, customer service requests and reservation bookings
• Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery
• Delivered food and drinks through a timed system
• Preformed basic cleaning duties such as sweeping, mopping, replenishing, taking trash out, etc
• Ensured exceptional guest experiences through attentive service High school or equivalent in LLC
San Lorenzo High School - San Lorenzo, CA
August 2015 to June 2019
Host (2 years)
Food runner (1 year)
Retail Sales (2 years)
Cash Register (1 year)
Loss Prevention (2 years)
Food Service (1 year)
Customer Service (3 years)
Spanish
Merchandising
POS
Serving Experience
English
Cash Handling
Upselling
Communication Skills
Blingual
• Spanish fluent
• English fluent
EDUCATION
SKILLS
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ADDITIONAL INFORMATION