Shashikala Sethy

ADDRESS: Flat No. A/ *, Team Greenwood Apartment, Bangalore

MOBILE NO: 824-***-****

EMAIL ID: adfxno@r.postjobfree.com

Individual Partnership-Corporate Social Responsibility - Collaborate & strategize CSR Partnerships - Employee Engagement & Volunteering -Events & Campaigns - Cause Marketing

Snapshot

7.9 years of experience in CSR, Client Relations, Customer Service, Employee Engagement, Corporate Fundraising, Event

Collaborate & strategize CSR partnerships and project management

Project reporting, audit & project evaluation on field

Mentoring and supporting team mates to enhance productivity

Communicator with strong negotiation and analytical skills

Account Management

Salesforce

Areas of Expertise

Collaborate & strategize CSR Partnerships

Initiating & developing relationships with key decision makers for strategic partnerships

Guiding corporate partners in the execution of their CSR activities in a manner, that is outcome oriented and has the maximum community impact

Ensuring Project management and facilitating the process of Monitoring & Reporting Fundraising Events, Cause Marketing & Campaigns:

Organizing fundraising events in collaboration with different segment clients

Planning & organizing offline/online cause marketing & fundraising campaigns Employee Engagement & Volunteering:

Planning and organizing Employee Engagement activities at work place and the project site

Promoting volunteering by organizing workshop & seminar for employees Client Servicing

Analyze donors’ requirement; and collaborate campaigns and events to get the workforce involved not only organization

Maintaining excellent professional relations with clients to generate avenues for additional funding support

Ensuring and facilitating donor visits/ audits and regular project reporting to share the latest development in the program

Home Fundraising India, Bangalore Aug 2019 - Till Date Designation: Senior Manager Client Accounting and Outreach Reporting to CEO We’re pioneers. Home fundraising - established in 2002 - has over 15 years' experience developing and delivering face to face fundraising and HOME India has utilized that knowledge, adapting it successfully to establish a new form of regular giving in the Indian fundraising market. If there’s something strangely familiar about us - like when you recognize an old friend, it’s because HOME India is part of an international group and sister company to Home fundraising. Role

Develop a territory plan and continually review this plan by collecting and analyzing competitor behavior for optimal customer benefit

Identify key staff in client companies to cultivate profitable relationships

Assisted with account issues and questions over the phone and via email correspondence

Kept a consistent record of customer details of inquiries, comments and complaints, Responsible for conceptualizing and managing a diverse range of customer retention campaigns and initiatives leading to consistent customer satisfaction

Manage 4 client accounts, spanning India, from initiation and account set-up to facilitation of order needs to assistance with discrepancies.

Communicate regularly with each client for event and donation, confirm quantities and specifications, and provide an ETA based on reports from logistics.

Provide solutions for problems and guarantee resolution in a manner that doesn’t compromise company success or integrity, and effectively meets client needs.

Collaborate with colleagues to identify areas for product development, create lead generation strategies, and build brand awareness with engaging advertisement.

Each day to guide them through a satisfaction survey to elicit feedback and assess consumer understanding of products and services.

Facilitated communication for clients who were unhappy with an outcome, and developed timely solutions to address the need and reestablish credibility.

Maintained the personal records for 45 clients, and updated or modified their information as necessary.

Foreclosure Modification Outreach Events - organized and managed up to 2 departments involved in daily event processes with an emphasis on customer service, audit compliance and policy procedures

Managed over outreach events for default and non-default customers that involved coordination of 2 departments and vendors, Mall, Corporate, Free markets and Society and fundraising event for Client.

First Coordinator to plan, coordinate and lead a national event single-handedly thereby reducing costs and changing the way events were executed permanently

Smile foundation, Pune Aug 2017 – July 2019

Designation: Area Manager Reporting to Regional Manager Smile Foundation is an NGO in India directly benefitting over 600,000 children and their families every year, through more than 250 live welfare projects on education, healthcare, livelihood and women empowerment, in over 950 remote villages and slums across 25 states of India.

Role

Possess extents networking skill.

Huge work experience in fundraising and in related organization.

Collaborate and strategies CSR partnerships and corporate relations

Knowledge how to handling city.

Representing the organization at multiple platforms and giving presentations at the events organized by the clients.

Organize the outreach event and make them successful.

This position manages the strategic partnerships and alliances for private sector engagement in the north region. This includes CSR partnerships, project management, employee engagement, cause marketing and events & campaigns.

Involved in the end to end process of program development and it's on ground management

Ideate & organize fundraising campaigns & events in association with corporate partners

Organizing employee engagement programs

Facilitating project visits/audits and preparing periodic project reports- quarterly, half yearly and closure reports

Maintaining regular communication with donor through timely updates on the project

Liaising with consulting firms, funding agencies and other government platforms

Representing the organization at multiple platforms and giving presentations at the events organized by the clients Business Development

Analyzing key market segments and utilizing all means available to get maximum profitability from each segment

Increasing customer base and maintaining relations to ensure continuity of revenue from every customer

Creating new strategies to keep up with always changing market and trends

Create budget according to business requirement making sure money is invested keeping short term and long-term goals and mind and ensuring profitability

Business Administration

Create budget according to manpower and office requirement

Take responsibility of disbursement of funds for any administrative requirements

Creating and implementing policies and procedures to ensure smooth and effective running of the office

Making sure people have everything they needs to work effectively with each other

Directing the timely development and execution of marketing plans and strategies, and new advertising campaigns while ensuring that sales growth and profit goals were met

Annual Budgeting Plan

People Development

Creating new leaders and motivating them to achieve the path to success and the Success Plan Career Ladder

Developing independent leadership through implementation of process & training in assigned Leaders to improvise scope and delivery of the concepts

Sharing best practices and providing directors/ leaders trainings to develop their business further focusing on increase in sales, recruitment and productivity

Providing strategic direction that optimizes training resources and capabilities across training department

Undertaking development of training material; contributing in training evaluation and assessing effectiveness Recruitment

Designing strategies for re-orientation of the organization structure for utilizing the available human resource to achieve desired objective

Selecting, interviewing and recruiting new contracting crews and orient them on company’s policies and quality control standards related to all type of services for Smile

Supervising sales and marketing manpower as well as the hiring and training of personnel; tracking performance of company's sales unit

Greenpeace India, Pune Feb 2015 – July2017

Outreach Group Co-Ordinator- Public Relations & individual Fundraising Greenpeace India was founded in 2001, and is a legally registered society with offices in Chennai, Delhi, Bengaluru and Patna. Our governance structure has an Executive Board made up of notable Indian citizens, an Interim Executive Director Ramesh Singhmalla, and a Senior Management Team who lead a multicultural Indian team. Role:

Develop an understanding of Greenpeace campaigns.

Scrutinizing the project requirement and writing proposals to fulfill them through get permission for outreach funds or in-kind support.

Ensuring the submission of daily gc checklist and to submit the project reports on a regular basis

Ability to talk and listen to people and build rapport with a wide range of people and Ability to work towards fundraising targets, accept and implement feedback.

Organizing sever Meet set income targets by signing paid-supporters for Greenpeace events in association with clients.

Representing the organization at multiple platforms and giving presentations at the events organized by the clients.

Handling team size of 18 people performance and activity.

Follow the KRA

Sai Mudra Partithstan, Pune Jan 2013 – Nov 2014

Fundraising Manager

Sai mudra foundation is local NGO take care of two schools in Shirdi. The NGO take care of around 700 students study and midday meal.

Role:

Coordinate with team in the absence of Team Leader

In to individual fundraising

Communicate with individual for retentions

Academia

Masters in Computer Application from BPUT Odisha in the Year 2010. Personal Details

Date of Birth : 25th June 1982

NAME

Shashi k. sethy

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