Front Office Nurse

ELIZABETH DINES

Address: * **** *****, *******, *****, YO8 5ZY

Mobile: 078**-***-*** Email: *********@*******.**.**

Actively seeking working in the UK or Saudi Arabia

PROFILE

A compassionate and solution focussed Staff Nurse, offering a substantial bank of skills, knowledge and personal attributes, coupled with the ability to build excellent internal and external relationships within the workplace. An experienced medical professional with core proficiencies in supporting occupational health, improving organisational wellbeing, and providing care within fast-paced, busy environments. An individual who possesses exceptional planning, organisation, and problem-solving skill, complemented by the ability to manage tight budgets. A genuine team player, able to collaborate with and manage resources to ensure compliance with all required protocols. A professional with advanced analytical, problem-solving and decision-making skills: now seeking to utilise diverse strengths and nursing exposure to deliver excellent care within a new, challenging role.

KEY SKILLS AND EXPERTISE

● Communication / empathy

● Attention to detail

● Teamwork and collaboration

● Life support

● Trauma Support

● Extensive A&E expertise

● Crisis management

● Patient management/support/care

● Leadership and management

● Teamwork and collaboration

● Communication skills

● Strong bedside manner

● Multi-tasking

● Calm under pressure

● Confidentiality

● Health surveillance

● Organisation and Planning

● Commercial acumen

PROFESSIONAL EXPERIENCE

Emergency Department Nurse – York Hospital 2017 – Present

Key Responsibilities:

• Plays a key role supporting the Head Nurse, assessing and prioritising the allocation of patients in cases of illness or accident

• Holds full responsibility for referring patients to medical staff and Doctors, Urgent Care Centres, A&E and Pharmacists where required, as well as administering medication both orally and intravenously

• Challenged with ensuring that patients fully understood the outcome of their consultation and the investigations if required

• Ensured that appropriate referrals were completed accurately and dealt with promptly, whilst supporting patients and their relatives/Carers during consultations, especially when receiving a poor medical diagnosis

• Holds full responsibility for conducting the clinical assessment of patients, performing blood draws, medication administration and vital signs

• Successfully manages staff and patient triage whilst providing advice and guidance for diagnosis along with a broad range of complex healthcare queries

• Tasked with coaching and development of student nurses promoting a culture of team-based learning in accordance with all company regulations and guidelines

• Supports a team-based culture and facilitates a collaborative and safe environment for physicians, fellow nurses and other staff members for effective care and healthcare management

Completing Nursing Studies – Hull University 2014 – 2017

Healthcare Assistant – York Hospital 2013 – 2014

Key Responsibilities:

• Offered key support delivering and maintaining safe, effective, high-quality care and services for patients, staff and visitors and supporting continuous improvement to the quality of patient care and experience across the division

• Championed Health Promotion and wellbeing, as well as offering assistance to patients including; washing and dressing, serving meals, toileting and making beds

• Acted as an empathetic listener, talking to patients about any issues and concerns and making sure they felt relaxed and secure whilst being hospitalised

• Successfully monitored patients' conditions; taking temperatures, pulse, respirations and weights and recording all findings with the highest attention to detail

Senior Support Worker – Action4Care, Selby 2009 – 2012

Key Responsibilities:

• Responsible for the care and wellbeing of multiple residents; assisting within personal hygiene, dressing, meal preparations and general support to ensure a good quality of life

• Liaises extensively with senior stakeholders, identifying requirements and developing bespoke solutions whilst building and maintaining robust relationships

• Pioneered staff leadership through effective supervision, coaching and mentoring, instilling a culture of emotive and empathetic support

• Championed the provision of resident’s individual care documentation and the administration of all medication

• Implemented safety systems and improved efficiencies on a computerised system to ensure accurate record-keeping

PREVIOUS EMPLOYMENT

Accounts Assistant Yorkshire Fresh Salad 2003 - 2009

Front Office Executive Norfolk hotel Nairobi 1997 - 2000

QUALIFICATIONS, MEMBERSHIPS AND ADDITIONAL INFORMATION

Degree in Nursing (Adult) University of Hull 2014 -2017

Professional Qualifications:

RCN- registration

PILs (Paediatric Immediate Life Support)

ILS (Immediate Life Support)

TIls (Trauma Immediate Life Support)

Medication Management Oral and Intravenous

Venepuncture and Cannulation

Safeguarding Children Level 3

Blood Transfusion

Emergency Departmental (ED Clinical)

Manual handling

Patient Group Directions (PGD)

Academic Qualifications:

Non-Medical Prescribing Course University of York Currently Studying

Aesthetic Training (Botox And Fillers) Medics Direct 2019

Study Skills University of Hull 2013 - 2014

Science for Health and Social Care University of Hull 2013 - 2014

Association of Accounting Technician (AAT) Level 4 Selby College 2009 - 2011

Diploma in Hotel Management Utalii College, Kenya 1994 - 1997

Muguga High School, Kenya Kenya Certificate of Secondary Education (KCSE) 1989 - 1993

Kwa-Ndonga Primary School, Kenya Kenya Certificate of Primary Education (KCPE) 1980 –1989

Full UK Driving Licence

Interests: Gym, socialising, running and travelling

REFERENCES AVAILABLE UPON REQUEST

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