Food Service Sales

JESTINA ROBERTS

Gaithersburg, Maryland ***** 240-***-**** ****************@*****.***

Objective

Experienced and driven Customer Service Representative with substantial experience in Technical Support, Food Service, Service Departments, and Child Care Services. From 2019-2020, my direct efforts during my tenure at Trugreen expanded an active customer base by more than 10%

Education

HIGH SCHOOL DEGREE 12/15/2018 FREESTATE CHALLENGE ACADEMY

·Related coursework: Completion of Childcare Courses.

·Completion of Computer coursework classes.

·Management introduction/ training.

·Completion of military education classes.

Skills & Abilities

SALES

·Improved sales by 5-10% monthly in CVS by promoting Care Passes

·In Group effort while working at Picca we increased 75% in sales by promoting desserts.

·By the end of my tenure in Trugreen the number of contracts I sold to consumers were worth 24,000$.

COMMUNICATION

·Technical Knowledge

·Knowledge of product, service, and consumers

·Active Listener

·Effectively Communicate

·Patience and Empathy

·Remain Professional

LEADERSHIP

·Promoted to Sergeant

·Promoted to Squadron leader

·Receiving Operator

Experience

SERVER, HOSTESS, CASHIER, BUSSER PICCA JAN 2019-DEC 2019

·Hostess/ Greets Customer as they enter restaurant and Seats them depending on party.

·Engaging with guests to ensure they are happy with food and service.

Cashier/ assist customer by taking their order, ringing up their order and handling payments.

CUSTOMER SERVICE AGENT TRUGREEN MAR 2019-JUNE 2020

·Customer Service Agent/ Handling and Resolving concerns or complaints by regular mail, phone, and emails.

·Managing customer accounts, data entry, organized files and processed sales.

·Provided timely and attentive service to customer as well as support and manage customer while servicing.

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