Grace Frankel

adfxge@r.postjobfree.com 1-224-***-****

Education Skills and Coursework

University of Illinois at Urbana-Champaign, IL Proficient in Salesforce, HTML, CSS, Microsoft Excel, Vrije Universiteit Amsterdam, Netherlands Access, Sway, Flow, Power BI, basic Python coding, B.A May 2020 Calculus I, Calculus II, Strategic International Relations, Double Major: Economics and Political Science EU E-Commerce Law, Digital Anthropology, International Trade, Economics of Organizations, Introduction to Computing

(non-technical)

Work Experience

Kisiel Consulting Group Executive Assistant, Operations Manager Boston, MA (remote) July 2020- present

● Created LinkedIn Social Media Campaign; included creating a timeline for the project, scheduling meetings and deadlines, creating media and content for LinkedIn posts, created content to promote the social media campaign

● Assisted in research for finding an inefficient and affordable CRM

● Created customization with Squarespace features; email confirmations, scheduling, website search optimization

● Worked on process mapping for different internal systems with KCG, evaluated and created automation throughout the system using the CRM tools, Google, Quickbooks and Squarepsace

● Organized and created content saved to the Google drive, assisted with several other tasks and research assignments to improve efficiencies and build out systems to help run KCG Co-Founder, President Swimmers for Life Deerfield, IL 2013 - present

● Assisted in managing a team of four executive members to expand the organization

● Investigated legal restrictions and produced solutions to overcome these restrictions and establish the 501(c)(3) charity status

● Negotiated with the North Suburban YMCA by way of presentations and meetings to obtain funding for recruiting for marketing,

● Increasing legitimacy of the organization and delivering a quality service; raised over $15,000 in funding through various sources

Accuity Summer Intern Business Solutions Group Evanston, IL June 2019 - August 2019

● Collaborated with 15 summer interns to develop department specific web and video content to provide internal employees insight into different departments and created two videos to highlight the internship program and culture at Accuity to be shared for external recruiting

● Reviewed current customers’ contracts and Salesforce to obtain critical details on how and in which third party applications Accuity’s solutions are integrated in to provide a resource to assist the sales and pre-sales teams when discussing integration projects with prospects

● Reached out to customers six months prior to their renewal date to understand their use of Accuity’s solutions, assist on any issues or concerns they are experiencing, discuss any new enhancements or changes to their products and relay any feedback to the product team

● Demonstrated industry and product knowledge through executing product demos across all product lines for internal team members

Lewis Summer Intern JUF Technology Department Chicago, IL June 2018 - August 2018

● Consolidated previously used technology training for new hires and assisted in developing new online technology training to increase the efficiency of the onboarding process and reduce the need for in person training sessions

● Evaluated data using Microsoft Power BI to create internal resources for the fundraising team

● Facilitated in person employee trainings to increase the efficiency and minimize the time needed to train the IT department

Professional Development

Founding Member TAMID Beta Chapter Champaign, IL 2018 - 2019 Member Student Advocacy Coalition Urbana, IL 2017 - 2019