Customer Service Assistant
Resume:
PEDRO B ENRIQUEZ JR
***************@*****.***
PERSONAL FROFILE
I'am experienced customer service repre
santative with verifiable track record and
resolving complex issue customer loyalty.
WORK EXPERIENCES
Dubai international Airport
Sept.-2013 to April - 2020
-Customer service staff Leader
.Ensure a high level of passenger engagament.
.Giving all flight details and intormation.
-Handling all issues and complains.
-Frontliner of customer hospitality service.
Autoparts Manufacturing Corp.
Feb.-2008 to Feb. - 2009
-Quality Control
-Production Leader
-Inspector
Monde Nissin Corp.
July 05 to Dec. 09,2011
-Production Crew
Packer
Fujitsu ten Corp. of the phils.
Jan. 30 to June 15,2006
Production operator
.Warehouse support
Hyyance oo
inistop Convinience Store
Jan. - 2005 to Nov.. - 2005
Store assistant
Sale clerk
.Cashier
Product promoter
Fujitsu Die-Tech Corp. of the phils.
Aug. 03, 2006 to Jan. 03,2007
Production Assembly
.Warehouse Issuance
.Warehouse Receiver
ACADEMIC HISTORY
Batangas State University
Bachelor of arts mass communication.
2006-2007
Cahil, National High school
1998-2002
CAREER OVERVIEW
I'am a customer service professional,
with more than 6 years of experienced.
Giving a customer satisfaction and
high quality of service.
PERSONAL INFO.
Birthdate : May 16,1985
Age : 35y/o
Gender __: Male
Status : Married
Height :5'7"
Weight —: 70kgs
Nationality: Filipino
Address: Cahil, Calaca, Batngas
SKILLS / ABILITIES
.Provider a high quality of customer service.
-Handler of Customer's complain.
Trained for health and safety measure.
Assembler
Packer
.Crew
Quality Control
.Brand Promoter
TRAININGS / SEMINARS
Emirates civil defense academy
Aug 09,2016
.Fire and safety fundamentals
.Proper use of fire extinguisher
Dubai int'l airport
July 21,2016
Service flair programme
Dubai int'l airport
Nov. 08 to Nov 12,2015
.Dubai airshow
Dubai int'l airport
Dec 16 to Dec 17,2014
.Customer service boot camp
CHARACTER REFERENCE
LYDIA ENRIQUEZ
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