IT project manager / Scrum Master

Bobby K Nadupalli

Sr IT Project Manager/Scrum Master

Professional Summary

Analytical professional with over 12+ years of experience working with cross-cultural teams in the field of Project Management (Traditional, Agile) & Business Analysis.

Graduated with Double masters degree in the field of Engineering and Management and a bachelors from Computer Science and Information Technology.

Defined the scope and objectives of projects and established communication channels to ensure final deliverables meet the expectations of the end users/stakeholders

Maintained project tracking logs such as actions, issues, minutes, anomalies, PSTs, problems, change, and risk, schedule and coordinate Meetings/Workshops for project team, develop Project Presentation Materials, communicate project management information between the Program Management Office, Program Director, Program Manager, Team Manager, and other Program Office Coordinators, and the project staff, as required.

Accustomed to working with deadlines in a competitive environment and delivering strategic & economic elucidations to resolve the issues

Capable in Project management skills including Planning, Scheduling, and Monitoring with experience in Gap Analysis

Oversight of teams comprised of 25 full time equivalents site and departmental staff which entailed managing open issues with vendor, streamlining vendor on boarding and facilitating ongoing training across multiple locations

Experience in Gathering Requirements, Change Management, Gap Analysis, and Business Process Modeling in diverse domains.

Led multiple SDLC phases of large programs including Business Process Analysis, Requirement Analysis and Testing

Ability to work well under pressure and work individually, as well as in a team environment, to achieve quality goals and contribute to the project’s accomplishments

Lead and coached a team in its Agile adoption

Experienced working in a Scaled Agile Framework (SAFe) environment with demonstrated competency of delivery against objectives.

Guiding and coaching the Scrum team and organization on how to use Agile/Scrum practices and values to deliver a shippable product

Trained development teams on Agile practices and well documented practices/techniques for filling in intentional gaps like burn down charts, retrospective formats handling bugs

Supported the Product Owner and Development Team

Identify, escalate, and remove team impediments that jeopardize sprint goals

Ensured the development teams are practicing the Agile principles

Promote and contribute to the betterment of the product backlog

Facilitated value-based prioritization and resolution for new stories

Facilitated sprint planning, daily stand-up meetings, reviews/demos, retrospectives, and release planning meetings

Technical Skills

Educational History

Masters in Software Engineering, California, USA : Graduated Aug 2014

Masters in International Strategic Management, United Kingdom : Graduated Nov 2008

Bachelors in Computer science and Information Technology, India : Graduated July 2005

Professional Experience

Client: LendingUSA, Sherman Oaks Oct 19 – Present

Role: Sr. Project Manager/ Portfolio Manager

Project Profile : Lending USA is an automated financing portal specifically helping small and medium scale businesses .It is a one stop shop that provides financing needs for customers, offering affordable financing options that allows them to purchase the goods and services they want. As a Sr Project/Portfolio Manager my role is to help LUSA take opportunities and problem solutions from conception to completion.

Responsibilities:

Worked closely with Technology and Operations teams to translate the requirements into technical tasks and mange the execution of these tasks through design, development, testing and implementation

Lead multiple requirements and design discussions and documented proposed solutions using flow charts and other tools

Communicated the priorities effectively to cross functional teams and ensured there is no distraction for the deliverables

Acted as guide to project stakeholders through the creation and prioritization of user stories based on the business needs and help develop project requirements

Identified potential risks and developed contingency plans

Navigated through conflict respectfully and handled conflict sensibly, fairly and efficiently inside and outside of the project teams

Adjusted priorities and procedures as directed by changing goals and objectives from more than stakeholder.

Lead the bi-weeky deployments including planning the deployment release, handling communication with stake holders, lining up resources and providing the right support after the completion of deployment

Managed Vendors comfortably making them accountable for the SLA's

Balanced tech resources across projects to achieve project goals while maintaining a fast pace development and implementation

Implemented multiple system integration projects

Facilitated Scrum ceremonies - Daily stand ups, Sprint kick-offs, Sprint Reviews and Retros and also project roll outs

Managed and co-ordinated changes with offshore development teams by ensuring timely delivery of projects

Conducted UAT of new enhancements and bug fixes prior and after implementation

Client: Allied Wallet,Los Angeles Jun 18 – Present

Role: Sr Project Manager/Scrum Master/Product Owner

Project Profile :This project is provide PMO related activities to one of the leading payment gateway solutions .Ensure all the products, portals and the gateway itself are up and running without any downtime. Supported multiple applications and diverse assignments simultaneously

Responsibilities:

Acted as a Project manager in assembling and coordinating the development team and also managed the project resource allocation on each project

Planned and Scheduled Project timelines, tracked project deliverables using appropriate tools

Designed and Maintained Program/project documents and also Technical documentation

Acted a Product Owner in conducting interviews with stakeholders to define "As Is" & "To Be" process, business and functional requirements in partnership with process owners, subject matter experts

Lead Sprint planning, Sprint Retrospective meetings and worked closely with CTO to create,maintain and prioritize the backlog according to the business value or ROI

Coordinated with internal & external stakeholders on a regular basis to communicate progress and collect feedback as part of the iterative development process

Gathered requirements and synthesize diverse information into actionable improvements to products and services

Created and maintained product roadmap to track progress and achieve short term objectives

Worked with development team on a daily basis to clarify business requirements, remove obstacles and constantly communicate and gain alignment on product features

Acted as a Scrum master in strongly serving and supporting the development team using a servant by communicating and mitigating cross team dependencies to maintain team velocity

Managed multiple scrum teams(1-2) as Scrum master for both Onsite & Offshore teams

Facilitated all necessary team meetings(Sprint Planning, Daily stand ups, Sprint Review and Sprint Retrospective meetings)

Created user stories on TFS and assisted development to understand the stories to estimate the hours. Clarified the stories by going back and forth with stakeholders to help dev teams understand the requirements clearly

Anticipated the risks and obstacles and addressed them with the team in a proactive manner

Collaborated with developers to ensure successful execution of user requirements

Planned and coordinated release windows and cycles for patches, application updates, standardized configuration parameters,new features and security improvements .

Coordinated and Participated in the entire quality assurance process

Client: GIA, Carlsbad Jun 17 - Jun 18

Role: Sr Project Manager/Scrum Master - Service Now & Work day Integration

Project Profile: This project is provide solutions for GIA for Service portal release with new requirements and also help in the integration of Workday and Service Now. Played the role of Business Analyst/Project Manager in managing requirements, documenting them and taking sign-off's from the business to implement the requirements.

Responsibilities:

Created Project plans to enumerate the tasks involved in the project and propose timelines for various artifacts and monitor the completion of tasks

Cross trained and job-share with Program Management analysts with documentation of business requirements, coordinating metrics, and tracking the new system trends

Acted as the liaison between the technical and business team to address the technical issues and concerns while developing the applications.

Conducted Day to day Interaction with senior and midlevel managers, project stakeholders and consultants

Assisted in preparing project plan, project weekly, monthly status reports to the leadership and business partners.

Played the role of a Scrum master in coaching the development team and the organization on how to use Scrum/Agile practices and values to deliver a shippable product

Provided support to the team using a servant leadership style and lead by example

Assessed the Scrum maturity of the team and organization and provided coaching to the team at a pace that is sustainable and comfortable to the team and organization

Represented the team in the Scrum of Scrums (SoS) meeting to pass information from that meeting back to the team.

Created backlog tracking, burndown metrics, velocity, user stories etc.

Worked closely with development team and testing teams to meet the needs of business and also to remove any impediments

Developed User Manuals, presentations and training manuals as per the changing business requirements

Managed and executed end-to-end testing cycles. Tracked defects and assigned work activities, and assessed the status of the project throughout the life cycle.

Conducted requirement review meetings to identify missing or incomplete requirements, potential test cases

Provided timely reporting on status of the project and issues that impact project progress using MS PPT presentations to senior management and stake holders

Client: Citibank, Jersey city NJ Dec 14 – May 17

Role :Sr Project Manager - Shared Infrastructure with over 500 applications in Tibco, Web sphere and BO technologies and Supported multi-tiered applications across 1200 servers across 22 distinct physical environments across various LOB's.

Project Profile: This project is part of Shared Infrastructure services. Shared services Environment (SOA) was established to provide a platform to develop business applications without building out dedicated infrastructure and teams while delivering benefits of shared services .We have three different technologies Websphere, Tibco and Business objects which were primarily used on STE .My profile included managing, scoping, analyzing, managing infrastructure, co-ordinating build deliverables and stability of environments across STE .

Responsibilities:

Conducted communications with senior management, partners, application teams which included Project plans, timelines, Status reports, Weekend Changes, Impact Analysis, Tech mandates, Compliance related tasks, potential risks .

Created and Lead multiple migration projects from OS level to version upgrades, automation to End of life hardware.

Worked closely with senior management in communicating the progress, escalate project deliverables that require attention and evaluate emerging risks as well as regulatory rules and regulations to ensure that any potential gaps in the environment are addressed in a timely manner.

Created and executed project plans that include all level milestones and dependencies across STE .

Planning and scheduling all the changes across the board by working with Change/Release management team

Worked with new applications for on-boarding to our Infrastructure and provided them with system and functional level requirements .

Planned and co-ordinated with partners in end to end Annual Data Center COB(Continuity of Business) testing .

Conducted monthly meetings with partners to understand the impact of their changes on our planned changes .

Conducted weekly meetings with onsite team members to track project deliverables, deadlines milestones & compliance items

Worked with offshore(India, Singapore) teams brief to them the activities that were planned in their time zone .

Acted a Scrum Master in one of the build projects by supporting Product Owner and Development team

Eliminated impediments by actively addressing issues so that the team can remain focused on achieving the objectives of the Iteration.

Facilitated all team meetings, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective.

Ensured the development teams are practicing the Agile principles

Empowered the team to self-organize

Facilitated value-based prioritization and resolution for new stories

Promoted and contributed to the betterment of the product backlog

Participated in knowledge transfer which helps to ensure timely and accurate communication of business objectives .

Worked in a complex operational and preventive maintenance tasks which enables consistent and stable environment

Enhanced existing metrics, refined thresholds and proposed new metrics to monitor Compliance risk

Client: Evolgence IT systems, India Dec 2008 – Dec 2011

Role : Business Analyst - Website Designing, hosting, IVRS and other products

Project Profile : Evolgence is a global technology and development consulting company. The company specializes in developing software and services for application development and re-engineering products across various technological platforms for leveraged business value. The company's major roots revolve around publishing, advertising, collaboration and networking.

Responsibilities :

Facilitated the Business User and Project leads discussion in defining the high level Functional Requirements

Formulated strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process streams

Facilitated Brain Storming sessions to discuss and document new User Requirements. Also conducted meetings with the Users and Programmers to discuss solutions and develop test scenarios

Acted in the capacity of a Jr. Project Manager to plan, manage project timelines/schedules and update status to the senior management

Educated the technical team on the direction of the business

Composed several Business Requirement Documents (BRD) for each of the Integrations, the system needs to interact with; authored the functional design documents working with the technical team

Coordinated efforts with the test team of co-dependent work-streams to identify the business scenarios required to test requirements generated and identify any gaps in testing the Business processes

Responsible for defect management, created and published the metrics for defects. Participated in defect resolution meetings with development team

Managed and executed end-to-end testing cycles. Tracked defects and assigned work activities, and assessed the status of the project throughout the life cycle.

Actively participated in the pre-testing that included review of the Business requirement documents, studying the use cases for developing test plans and collection of test data

Conducted requirement review meetings to identify missing or incomplete requirements, potential test cases

Designed Test Plan, Test strategy and Test Cases based on the User Requirements

Identified candidate test cases for regression testing and created data driven scripts for regression testing

Supported the post go-live activities of business applications, resolved technical and training issues

Client: Orange Plc, United kingdom (Sept 2006 – Nov 2008)

Role :Business Analyst - Sales/ Customer retention team

Project Profile : The project is to create an in house application for the Sales team for better deal with retaining customers. The project involved integrating data from various systems and developing an interface for the users to identify customers with high billing. The project also involves development of various analytical reports for the BI Users.

Responsibilities :

Conducted user interviews and gathered requirements based on interviews

Prepared the Scope document for the project with the inputs from Project Stake holders and business users and project manager.

Interacted with SME’s, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams

Assisted the Project Manager in day to day duties of a project’s administration

Developed Business Requirements Documents and Functional Requirements Documents

Assisted in the Scheduling, Planning of different phases of project

Created a Traceability Matrix to maintain the Traceability of the requirements

Managed day-to-day activities within a multi-disciplinary project team

Created business processes maps to provide QA data for developing Test Plans with the Quality Assurance team

Validated test cases extensively and have been a Point Of Contact for all the requirement clarifications

Participated in User Acceptance Testing on different work streams

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