Employee Relations Social Media
Resume:
Ann-Renee
Thrash
Talent Development and
Human Resources Professional
with aptitude and passion for…
Cultivating Talent, Learning
and Leadership Development
Supporting and Promoting
a People Focused Culture of
Belonging
Inspiring, Engaging and
Empowering Others Through
Meaningful and Impactful
Communications
Call or Text:
Email:
*************@*****.***
Social Media:
www.linkedin.com/in/annreneethrash
EDUCATION
Certified Professional in Talent Development (formerly CPLP) Association of Talent Development, January 2020
Cum Laude Honors Graduate, Bachelor of Arts in Psychology The University of Texas at Dallas, 2004
WORK EXPERIENCE
Training & Documentation Specialist
JLL, 2018 - Present
Develop and deliver Salesforce and IT systems onboarding training, refresher training, individual/team/department needs- based training, and change management-related training to new and tenured global employees across multiple business units, roles, backgrounds, experience and leadership levels, cultivating talent and learning.
Deliver engaging and people focused training in formats best suited to group and individual learners: scheduled or on demand; in-person or synchronous distance learning via WebEx or Microsoft Teams.
Curate, create and implement asynchronous video, visual, and textual learning content for electronic performance support system, supporting, improving, and enhancing employee learning and system adoption, as well as
operational compliance.
Administration responsibilities for electronic performance support system, including content taxology, accessibility and user management, fostering continuous learning.
Track, measure and evaluate training participation and results: pre- and post-training assessments, participant and manager feedback and on-the-job application, as well as electronic performance support system adoption and usage.
Initiate, facilitate and engage in meaningful and impactful community learning through use of Slack and Microsoft Teams. Key Accomplishments:
Successfully implemented a new electronic
performance support system through content
curation, creation, organization, and management;
organizing and leading pilot programs and focus
groups, resulting in an 80% initial adoption rate.
Grew content with over 600 newly created help
objects and more than 40 new reference guides and
video tutorials created and published in 2019, resulting in increased knowledge sharing to and among end
users, reduced user support cases and response times. HR Content Management and Compliance Analyst
JLL, 2018
Created and managed employee and HR-facing content for HR intranet portal.
Designed and delivered HR policy management training, emergency out processing training, and Information Security compliance training for internal regional HR personnel.
Created company-wide internal communications for change management purposes and to address critical and urgent HR- related matters.
Systems and Applications
Knowledge and Expertise:
Adobe Acrobat Pro DC
Box
FinancialForce
GetFeedback
Kenexa
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Microsoft Word
OneDrive
Pega Systems
PeopleSoft
Salesforce
Screencast-o-matic
Slack
Spekit
StepShot
Taleo
Vimeo
Visio
WebEx
Workday
Yammer
Zoom
Key Accomplishments:
Designed and delivered HR policy management
guidelines and workflow, resulting in streamlined policy management of approximately 90 policies.
Awarded “Client Centric VIP” for addressing gaps in SOX compliance and risk framework post-Workday
implementation.
HR Associate
JLL, 2015 - 2018
Acquisition management, including employee
communications, benefits transition, policy updates, HRIS and systems application integration, and job title and compensation streamlining.
Full-scale, comprehensive business partner coverage consisting of talent acquisition and staffing support, compensation and professional development planning, performance
management, employee relations and disaster relief efforts, onboarding and off boarding management, policy and compliance management, reporting and analytics, and HRIS administration.
Key Accomplishments:
Earned promotion to HR Associate from Senior HR
Coordinator. (June 2017)
Awarded twice for “exceptional customer focus, is always a team player and consistently delivers more than asked.” (April 2017 and October 2016)
Managed pre-acquisition and post migration of all 500+ employees, including benefits, compensation,
policies, and HRIS data.
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