Jennifer M. Witkowski

*** * ****** **. **** Zurich, IL 60047 248-***-**** adfxcu@r.postjobfree.com

EDUCATION

Wayne State University, Detroit, MI Bachelor of Fine Art, Magna Cum Laude

Oakland Community College, Royal Oak, MI Coursework completed toward a Bachelor of Science

EXPERIENCE

Transaction Coordinator/Processor Coldwell Banker / Realogy

Deerfield, Illinois

Realogy is the parent company of Coldwell Banker. At the Central Processing Services location in Deerfield our team was responsible for ensuring Coldwell Banker realtors were paid their commission in a timely and accurate manner for all real estate deals they closed. I worked on both residential and commercial deals. I electronically built files and managed documentation for real estate Listings and Sales using proprietary software for document management: Homebase, and proprietary software to track financials: Trident. I also processed documentation for deal fall-throughs. Our team served various metros nationwide; I was assigned the Carolinas and Houston. Accuracy, attention to detail, and the ability to troubleshoot were valued. (January 2017 to August 2019)

General Office/Sales Support Assistant V-Tex Uncommon Threads

Buffalo Grove, Illinois

V-Tex Uncommon Threads is a chef wear design/manufacturing/wholesale business supplying chef clothing to uniform retailers and uniform rental companies nationwide. I performed general office duties which included entering orders received by fax or electronic data interchange, determining shipment specifics, producing pull sheets & packing slips for the warehouse, invoicing, electronically archiving documentation, emailing documents to customers, setting up new accounts, processing payments, and printing hangtags for merchandise. I performed Collections/Accounts Receivable duties including the daily recording of checks in the electronic lockbox and maintained a spreadsheet with accounts past due. I contacted past due accounts via email and phone to ensure timely collection of payment. I acted as liaison between the team of field sales representatives and the home office; researching, tracking and recording data detailing sales calls. (May 2016 to July 2016)

Loss Mitigation Closer/Payment Plan Monitor/Coordinator Dovenmuehle Mortgage Inc.

Lake Zurich, Illinois

Dovenmuehle is a large mortgage servicing company with a fast-paced environment processing a large volume of loans. As a Coordinator I was responsible for facilitating the gathering of necessary documentation from distressed/delinquent borrowers applying for a payment plan, that, if successfully completed would lead to a loan modification. I was responsible for reviewing borrower documentation for accuracy and completeness prior to passing the loan file to a mortgage underwriter for review. As the Payment Plan Coordinator I prepared files and entered data for the purpose of the daily monitoring of hundreds of loans/borrowers engaged in a Trial Modification, Forbearance or Repayment Plan, ensuring that contractual payments were remitted in a timely manner. I processed complete and broken payment plans and kept the team of 25 Underwriters apprised of the status of their files. As a Closer I closed all loans approved for a payment plan. I also processed Pool Buyouts for loans in final modification. Throughout my career at DMI I worked diligently and independently in a production-oriented environment. (August 2011 to August 2015)

Phone Order Representative American Girl

Wilmot, Wisconsin

American Girl is a division of Mattel Toy Company. My primary responsibility was taking and processing phone orders for American Girl, Fisher Price, Barbie and Hot Wheels merchandise. I acted as a knowledgeable representative of Mattel Toy Company, demonstrating strategic and tactical insight to promote increased sales while ensuring order accuracy and timely delivery of merchandise. Seasonal employment. (October 2010 to January 2011)

Library Book Processor Follett Library Resources

McHenry, Illinois

Follett is America’s largest supplier of books, reference guides, eBooks and audiovisual materials to K-12 schools. I prepared books for elementary, middle and high school libraries nationwide. Demonstrated high attention to detail in following directions for each tote of books. Achieved hourly rate objectives by maintaining speed and accuracy. Independently acted to troubleshoot problems, ensuring quality standards were met. This was temporary employment. (January 2010 to April 2010)

Production Artist/Proofreader PSA Essentials

Clawson, Michigan

PSA Essentials manufactures personalized stamps and is an on-line retailer. Performed production typesetting of copy for self-inking, customized stamps. Proof-read all copy typeset by the team of 8 typesetters, ensuring accuracy and quality standards in a high-volume, production work setting. (November 2007 to February 2008)

Sales/Production Artist Write Impressions

Royal Oak, Michigan

Write Impressions is an upscale stationer. Sold custom wedding invitations from outside vendors, and merchandised stationery, gifts, greeting cards and jewelry. I typeset and proof-read copy for the in-house printing department. I composed original copy for store print advertisements. I ensured quality standards were met. (September 2005 to November 2007)

Graphic Designer/Art Director Mirror Newspapers

Royal Oak, Michigan

Mirror Newspapers are community newspapers serving Oakland County, MI.. Created classified, classified automotive and retail ads for the Mirror Newspapers group of publications. Responsible for taking assignments from concept to completion. Wrote ad copy. December 2001 to December 2002)

Graphic Designer PrintMax/Colorcards Direct

Troy, Michigan

PrintMax/Colorcards Direct is a printing company specializing in printed materials for the real estate industry. Designed and typeset 4-color business cards and collateral for Realtors across the USA. (November 2000 to June 2001)

Artist/Graphic Designer Detroit Newspapers

Detroit, Michigan

Detroit Newspapers is now called Detroit Media Partnership. Design and layout of classified, classified automotive and general retail advertisements for The Detroit News and The Detroit Free Press. Copywriting responsibilities. Electronic assembly and output of ads. I was employed first as the Graphic Artist for the Circulation Department, transferred to the Composing Department to work as a Macintosh Operator, and then promoted to work as a Graphic Designer in the Advertising Department.

(June 1992 to August 1998)

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