SQA Analyst/ BA

MARIA P. ROJAS

Miramar, FL. ***** 954-***-**** **********@*****.***

Professional Summary

Over ten years of experience in IT/ Business Analyst/ Quality Assurance/Scrum Master in SEFe Agile Methodologies, meeting demanding deadlines for Business Partners. I Specialized in IT services, research and deployment of many IT/Business related services, such as application delivery, quality assurance, and support of critical web and back-end business applications. Proven experience in troubleshooting effectively in a fast-paced, time-critical environment, which demanded strong customer service skill set. Extensive experience in working with executive and management teams to facilitate overall project vision, executive and strategy throughout new rollouts and change management. Experience working as a Scrum Master in SEFe Agile Methodology to deliver Capabilities/Features in an aggressive Program Increment schedule.

Extensive knowledge on all phases of Software Development Life Cycle (SDLC). SAFe Agile, Waterfall and QA standards and methodologies. Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product release features, client's requirements.

Experience in QA phases that include functional, System, Integration, End-to-End testing, Regression and Acceptance. Experience in testing Web applications and Client/Server Applications, manual testing and using automation tools like Quick Test Professional. Extensive use of defect tracking tools like JIRA, Quality Center, Visual intercept, and TFS.

Experience with collaboration software such as Confluence, Invision, Clarity and Microsoft SharePoint Strong skills in Back-End testing using SQL queries, generating reports to ensure data integrity and validate business rules.

Skills

Agile

Automation

QA

Jira

AS 400

QTP

SQL

Work History

Business Analyst/Scrum Master 10/2018 to Current

Virgin Voyages – Plantation, FL

Gathered project requirements at the Capability level, groomed, prioritized and mapped project dependencies

Continually updating and managing the product backlog as well as prioritizing production defects •Created timelines

Worked closely with the UX/UI & Marketing Teams to deliver the vision

Managed Scope, time and priorities from many Business Stakeholders

Worked closely with the Development teams on Technical Grooming sessions

Worked closely with QA teams to make sure that all scenario flows were being tested per requirements as well as out of the box scenarios

Managed Multiple Projects in a Fast-paced, deadline driven, Agile environment

Ability to work independently and build consensus within a cross-departmental team.

QA Web/Quality Assurance software tester/Junior Business Analyst 08/2012 to 10/2018

Royal Caribbean Cruise Lines – Miramar, FL

Working Knowledge of business process analysis, concepts, practices and procedures within each project in order to fully understand the process prior to testing •Created and Executed test plans and test scripts •Used Quality Center to enter Defects found while testing •Worked independently and as part of a team •Assure clean migrations and meet deadlines of proprietary applications for new releases.

All applications tested are built around the SQL/ .NET VB platforms.

Worked with AS 400 to validate data, files and make sure that the back end is being updated while testing the front end.

Ran test automation scripts using Selenium & ProTractor automation applications.

Clinical Service Specialist / Quality Assurance Software tester 03/2012 to 08/2012

MedNax/Pediatrix, Inc – Sunrise, FL

Analyzed and created Functional Test Plan and Test Scripts •Test redesigned Cardiology software using ERM Applications.

Execute manual test case scripts against user interfaces •Run Compuware an Automated tool used to test the software's within the company •Create status reports on problems found while testing.

Assure clean rollouts and meet deadlines of proprietary applications for new releases.

All applications tested are built around the SQL/ .NET VB platforms.

SQA Analyst / Quality Assurance Software tester 01/2011 to 03/2012

TracFone Wireless, Inc – Medley, FL

Reviewed project design specifications to determine which features needed to be tested to ensure project requirements were met before project deadline.

Experience working through PMO in delivering projects and ensuring project is delivered on time and within allocated budget constraints.

Followed project specific flows via Microsoft Visio drawing to ensure all software features functioned as required.

Interacted with Project Managers, Process Improvements Engineers, SQA Managers, and SQA testers during the testing process.

Assist in carrying out test procedures specific to handset technology and functionality being tested to include live as well as simulated scenarios.

Executed SIT, Sanity, Post Implementation, Production Rollout, negative and Regression testing.

Interface with Line Activation and other carrier related personnel as needed.

Created and executed test cases designed to verify compliance with specific requirements, procedures and standards.

All defects found in these projects where reported thru Mercury Quality Center.

As an SQA lead, reported progress of the teams testing, created matrix and kept a benchmark of test completed by individual testers.

Quality Assurance / Software Tester 07/2006 to 12/2010

Trade Station Technologies, Inc – Plantation, FL

Interacted with Business Analysts/Users/Developers for gathering requirements.

Used Quality Center for generating Requirements, Test Plan, and Test Sets and for reporting defects, Involved in User Acceptance Testing(UAT) •Performed Functional, smoke, Usability, Comparability and Regression testing.

Performed Regression testing on the successive releases.

Called test cases from Test Director to QTP and Created defects from QTP into Test Director/Quality Center.

Worked closely with the Architects, Business Analysts and Developers to solve Production Problems, coding errors, glitches and users' errors.

Took part in the resolution of these production cases sent to our group through the Support Center.

Test all code changes to the TradeStation Order execution (software, database and report components.) •Test changes made to a multi-tier client-server environment working with Engineering in Richardson, TX and Plantation, FL and test other areas that may affect the stability of the TradeStation Order Execution network.

Tested implementations in the Platform/Client and BOWI Applications.

Executed SQL scripts for testing using Query Analyzer.

Experience testing ASP code using VS 2008.

Client Service Representative 02/2005 to 07/2006

Trade Station Securities, Inc – Plantation, Fl.

Assist customer with their accounts, placed requests for checks, wire transfers and went over customers billing and statements.

Assisted customers in requesting 1099 forms.

Maintained financials spreadsheets for executive management for revenue and expenditure reporting.

Handled 45 to 60 calls a day, incoming faxes, requests to make account changes, etc.

Assisted and completed customer's inquiries and issues with accounts.

Education

B.A: Management Information Systems 2006

Keiser College - Ft. Lauderdale, Fl

A.S: Int'l Travel Management and Hospitality 2002

Keiser College - Ft. Lauderdale, Fl

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