Manager Customer Service
Resume:
LADEIRDRE GAIL SHIVERS
Jacksonville, Florida 32210
***********@*****.***
EXPERIENCE
DECEMBER, 2016-PRESENT
AND THAT!
MERCHANDISE COORDINATOR/STOCK SUPERVISOR
ANALYZING MERCHANDISE CATEGORIES AND SUBCATEGORIES, PARTICIPATING IN SELECTING PRODUCT FROM THE STORE ORDERING SYSTEM THAT WILL SATISFY THE CUSTOMER
COMMUNICATING MERCHANDISE PLANS VERBALLY BY WORKING DIRECTLY WITH STORE TEAM THAT WHICH INCLUDES INFORMATION SUCH AS NUMBER OF CASE PER TRUCK, STOCKING/VISUAL PRESENTATIONS, INSTRUCTIONS, STOCKING PRIORITIES, AREAS OF WORK AND ESTIMATED PRODUCTIVITY OF THE STOCKING SHIFT; ASSISTING WITH THE FOLLOW UP ON ALL COMMUNICATED PLANS.
ASSISTING WITH PROCES AND SING PRICE CHANGES ON PRODUCT AND MERCHANDISE DISPLAYS AS WELL AS CREATING DISPLAYS AND SIGNAGE.
REARRANGING/ORGANIZING EXITING AND MISPLACED MERCHANDISE ON FIXTURES AS NEEDED TO ENABLE EXECUTION OF STOCKING PLANS AND PRESENTATION OF THE MERCHANDISE.
PERFORMING OTHER CUSTOMER SERVICE, OPENING AND CLOSING STORE, MANAGER ON DUTY AS WELL AS ASSISITING WITH THE CASH OFFICE.
SEPTEMBER 2015- AUGUST 2016
COCO’S BEAUTY SUPPLY/FASHIONS
STOCKER
NOVEMBER 2012-DECEMBER 2013
CASHIER/STOCKER, BJ’S WHOLESALE
ABLE TO RUN THE STOCKING CREW
RESET DISPLAYS
ABLE TO HANDLE CASH
DECEMBER 2013- JUNE 2014
CROSSMART
RESET YANKEE CANDLES WITHIN BJS WHOLESALE STORES
JUNE 2007-MARCH 2010
KMART/JEWELRY CLERK
ASSIST CUSTOMER IN THE JEWELRY DEPT
RESETTING JEWELRY CASES
ASSISTING BUYERS WITH CHOOSING DIFFERENT MERCHANDISE
MAY 2007-JUNE 2010
DISPLAY MERCHANDISER, STEIN MART
TO SET AND RESET DISPLAYS THROUGHOUT THE STORE AND DIFFERENT STORES THROUGHOUT THE COMPANY
OCTOBER 92-SEPT 97
RESET COORDINATOR, BELK
RESETTING DISPLAY
EDUCATION
DECEMBER/2010
BUSINESS MANAGEMENT, University of Phoenix
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