MAZEN TELFAH
Dubai, U.A.E.
Mobile :971*********
Email Adress : *********@*****.***
INTRODUCTION AND OBJECTIVE
Dynamic, goal driven and service-oriented professional with over 11 year’s rich experience in Public Relation. Consistently demonstrated competencies in the field of Public relations, business development, client relations and customer service with proven ability to carry out multiple tasks simultaneously. Set priorities and perform efficiently under pressure. Possesses strong customer service orientation, flair in understanding current/potential clients’ needs and knack in managing customers’ journey with high service standards hence immensely contributed to business growth. Efficient team player with excellent analytical, problem solving, organization, coordination, time management, communication and interpersonal skills. Keenly interested to work in a challenging role with any progressive enterprise to share gained experience, developed expertise and leadership skills.
EDUCATIONAL QUALIFICATION
Diploma institute of Agriculture, Syria (1997-2000)
I.T. SKILLS
Tech Savvy, Sound user of Ms. Windows, internet and Email applications.
Highly proficient in MS Office suite (Word, Excel & Power Point)
STRINGTHS
Well-experienced & Trained P.R.O.
Excellent Communication & Coordination skills.
Strong Team Player with Vibrant Personality.
Commitment to Service Excellence.
Handle Pressure with Ease & Efficiency.
Tact to Deal with Multicultural Clients.
Outstanding Customer Service Skills.
PROFESSIONAL SUMMARY
Over than 16 years’ experience in the UAE as Public Relation Officer / generalist / Coordinator / Representative, typing all Kind of Government Forms /applications.
Installation all government portal/Typing all transaction inside the company.
Public Relation Officer: -
Follow up in the Immigration and Labor offices, Economic Department, RTA, Etisalat, Municipality Services, Embassy and consulates Services, Good Typing knowledge inside the company.
Labor and Tasheel Systems (Typing Offer letters, work permits, new & Renew Visas, cancellation labor card. Etc )
MOI systems (typing new and Renew visas, CXL visas, Etc )
Ministry of health & Dubai health authority, DHCC, HAD, online system, ( Appling for new& Renew & Cancel license for (Doctors, nurses, pharmacists, Technicians )
Riaz Medical Group. More Than 370 Employees. May/2017 –up to present.
Riaz Specialist medical Center Sharjah L.L.C
Riaz Specialist medical Center Sharjah L.L.C Branch 1
Al Riyadh Pharmacy Sharjah
Riaz specialist Medical Center Dubai L.L.C Dubai Branch
Mumtaz Pharmacy Dubai
Den lab Dental lab Sharjah
Riaz Medical Store Sharjah
Installation all government portal /typing all transaction in the clinic.
Public Relation Manager: -
Immigration and Labor office, Economic Department, RTA & Etisalat & Municipality Services, Embassy and consulates Services, Al Sumood General Transportation & Al Sumood Typing Center.
As one of al Al Sumood group clients,
Public Relation Manager at German Hospital Dubai November/2010 - February 2017.
(Ministry of health license & Dubai health authority & DHCC license)
Public Relation Manager – Al Enamels Decoration paint company Sharjah. 6/2006 – 5/2010
Immigration and Labor office, Economic Department, Municipality Services.
Assistant Public Relation Manager Hotel apartments – Rehab Rotana Suites Dubai. 12/2003 – 5/2006.
PERSONAL PROFILE
Nationality : Syrian
Driving License : UAE (Dubai), Syrian
Date of Birth : 01/01/1977
Passport # : N005509418
Marital status : Married
Visa status : Employment Visa Dubai (Transferable visa)
DECLARATION
I hereby declare that the above-information is true to the best of my knowledge and belief.
MAZEN TELFAH.