Human Resource Assistant
Resume:
AYANNA BARTHOLOMEW
LP#** Seeraj Ext. Seeraj Trace, Chin Chin Road, Cunupia
*********@*******.***
OBJECTIVE A motivated administrative professional seeking a position in a challenging environment. Over five years’ experience successfully providing administrative support. Proficient in a range of computer applications. Well-developed communication and customer service skills.
SKILLS Ability to handle sensitive and confidential matters adequately
General Administrative Skills
Proficient in Microsoft Office
Detail Oriented
Communication Skills
Organizational Skills
Customer Service Skills
Digital Marketing Specialist
Leadership and Supervisory Skills
EXPERIENCE
Swissport Trinidad and Tobago Ltd
Piarco International Airport
Administrative Officer
Human Resource Department
January 2016-June 2020
Support the daily operations of the HR Department; functions and duties such as filing (online and manual), produce and distribute correspondence, letters and memos.
Provided clerical and administrative support to HR Executives and CEO.
Maintain digital and electronic records of employees
Organize and manage new employee orientation, on-boarding, and training programs.
Oversee and supervise the work of junior staff
Counsel staff on HR Policies and Procedures
Organize and schedule meetings and appointments
Prepared reports on expenses, department budgets, and other expenditures.
Provide customer service to organization employees, internal and external staff (regional and international).
Manage the distribution of all corporate company uniforms and personal protective equipment.
Assisted with stock analysis, generate petty cash, manage and distribute petty cash.
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Assisted in organising special functions and social events. National Flour Mills Limited
Wrightson Rd. Port of Spain
Administrative Assistant
Human Resources & Administration
March 2015-January, 2016
Provided administrative support to the HR Department to ensure efficient operation of office.
Maintain digital and electronic records of employees on newly launched HRIS Software.
Handle sensitive information in a sensitive manner.
Coordinate HR projects such as meetings and surveys.
Reply to emails, answer phone calls and face to face enquiries.
Produce and distribute correspondence memos, letters, faxes and forms.
Assisted in the approval of support product hampers to NGO’s and socially displaced individuals.
Assisted in the preparation and delivery of product hampers to the company’s Board of Director’s, Chief Executive Officer and Chairman.
Corporate Communications and Public Relations: Create company literature and communications throughout the organization.
Coordinate all aspects of internal events hosted by the organization. University of the West Indies
St. Augustine Campus.
Human Resources Assistant
Human Resources (Appointments)
June 2012-December 2014
Provided administrative and clerical support and worked closely with the Human Resources (Appointments) Department.
Assisted with shortlisting, interviewing and recruitment of academic staff.
Prepared appointment letters for newly hired academic staff of the University.
Updated employee data on the Oracle PeopleSoft Application (HRIS Software); creating new staff profiles, hiring, rehiring and termination of academic staff.
Assisted with Payroll matters via Oracle PeopleSoft Application (HRIS Software).
Handled discrete information related to employee relations, changes in the organization, performances, appraisals, confidential information and other sensitive HR-related matters.
Assisted with staff orientation and training.
Updated reports on vacancies within the University, as well as prepared and posted advertisements for vacancies within the University on various media outlets (locally, regionally and internationally).
Familiarized myself with the HR Policies and Procedures and advised staff when necessary.
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Caribbean Communications Network (OCM Group/CCN TV6) Advertising Sales Representative/Customer Services Representative January 2011- January 2012
Managed outbound sales calls and field incoming sales leads.
Provide excellent customer service to new and existing clients.
Developed relationships with new potential clients daily.
Exceeded sales goals on a regular basis.
Acted as a contact between a company and its existing and potential markets.
Evaluated the needs of each customer and provide solutions that are in alignment with their specific needs.
Guardian Media Limited
Advertising Sales Representative/Customer Services Representative April 2010- January 2011
Managed outbound sales calls and field incoming sales leads.
Provide excellent customer service to new and existing clients.
Developed relationships with new potential clients daily.
Attended meetings to learn of new products and services.
Acted as a contact between a company and its existing and potential markets.
Evaluated the needs of each customer and provide solutions that are in alignment with their specific needs.
Produced and voiced radio advertisements for various clients. EDUCATION
ROYTEC UWI School of Business & Applied Studies Ltd Associate Degree in Management; leading to a Bachelor of Business Administration Currently Pursuing: Part-Time
University of the West Indies, Open Campus
Certificate in Business Management and Technology
Northeastern College
Caribbean Secondary Education Certificate (CXC)
8 CXC Ordinary Level Passes
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CERTIFICATES
ACHIEVEMENTS
University of the West Indies
St. Augustine Campus in collaboration with
Arthur Lok Jack GSB
Certificate in Events Management
University of the West Indies
St. Augustine Campus
Certificate in Customer Service
University of the West Indies
St. Augustine Campus
Certificate in First Aid & CPR
University of the West Indies
St. Augustine Campus
Center for Language Learning
Spanish Level 1
French Level 1
REFERENCES
Ms. Janelle Mitchell
Human Resource Director (LATAM)
Swissport Trinidad and Tobago Ltd
Mr. Jason Andrews
Chief Operations Officer
Swissport Trinidad and Tobago Ltd
Dr. Claudia Harvey
Former Permanent Secretary,
Ministry of Education
Mr. Adrian Farrel
Former Sales Supervisor
Guardian Medial Limited
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